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pirated auto software and device, poor customer support
One hour after I purchased the TOAD SW and ELM327 cable, reading bad reviews, I tried to cancel the order. I sent multiple emails to the contact site daily. With no response, I get notification of a thank you from TCD for me order which has shipped and my credit card has been billed. The story is not over, one hour after ordering I've asked PayPal to cancel this order from this fraudulent site that sells pirated software and cloned devices. I've contacted my credit card company telling them to halt payment as this is a fraudulent site. I will gladly return anything TCD ships to me, but I will not pay return shipping to Australia!
elm327 & software
Purchased the ELM 327 Pro from Totalcarediagnostics and received the package in good time. Alex E. the owner of total care is a scammer low life. The elm is discontinued by its own manufacturer, no ELM software exists and Toad software does not work at all. No replies from refund requests from Alex E. Not a word.
It's my fault for not digging a hair deeper into his company and the scam he runs. The ELM327 can be purchased from Alibaba for $7 US funds, Yup thats seven dollars, quantities are even cheaper. as it is no longer made and the software version/chip version has been discontinued for well over a year with no availability or updates. The software Alex sells is obviously not his as he claims. Don't waste your time or money on this complete rip off. Buy a cheap scanner for no more than $30 and use freeware, you will be farther ahead. Remember I said farther ahead and not satisfied...
Is Total Car Diagnostic legit?
Total Car Diagnostic earns 63% level of Trustworthiness
Good Credibility Notice: Total Car Diagnostic rated around 63% by Complaints Board. Generally safe, but exercise caution in information sharing.
We found clear and detailed contact information for Total Car Diagnostic. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Total Car Diagnostic's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Totalcardiagnostics.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Totalcardiagnostics.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Totalcardiagnostics.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The totalcardiagnostics.com may offer a niche product or service that is only of interest to a smaller audience.
- Total Car Diagnostic protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Total Car Diagnostic. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Total Car Diagnostic complaint handling
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Total Car Diagnostic contacts
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Total Car Diagnostic phone numbers+61 401 605 241+61 401 605 241Click up if you have successfully reached Total Car Diagnostic by calling +61 401 605 241 phone number 1 1 users reported that they have successfully reached Total Car Diagnostic by calling +61 401 605 241 phone number Click up if you have UNsuccessfully reached Total Car Diagnostic by calling +61 401 605 241 phone number 0 0 users reported that they have UNsuccessfully reached Total Car Diagnostic by calling +61 401 605 241 phone number
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Total Car Diagnostic emailsinfo@totalcardiagnostics.com100%Confidence score: 100%Support
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Total Car Diagnostic addressPO Box 1315, Byron Bay, New South Wales, 2481, Australia
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Total Car Diagnostic social media
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