ToolBox Supply’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of DIY enthusiasts and home repair customers are dissatisfied with their purchases and customer service.
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Buyer Beware: My Experience with Toolbox Supply on Walmart.com
I recently bought some gloves from Toolbox Supply through walmart.com. I was expecting to receive 1000 gloves, but when I opened the package, there were only 100 gloves inside. I was disappointed and confused, so I contacted Toolbox Supply to ask about the mistake. They told me that they only sell 100 gloves, and that the listing on walmart.com must have been incorrect. I was frustrated because I had paid for 1000 gloves, and now I only had 100.
I decided to check the walmart.com listing again, and to my surprise, the same gloves were still available for purchase in a pack of 1000. This made me even more upset because it seemed like Toolbox Supply was not being honest with me. I tried to contact them again to see if they could help me, but they were not very responsive.
I considered filing a complaint with the Better Business Bureau, but I discovered that Toolbox Supply is not an accredited business. This made me feel uneasy about doing business with them in the future.
Overall, I would caution other buyers to be careful when purchasing from Toolbox Supply. While they may have some good products, their customer service and pricing practices are not always reliable. It's important to do your research and make sure you're getting what you pay for.
Untrustworthy Third-Party Seller: My Experience with ToolBox Supply
ToolBox Supply is a company that I recently had an experience with. I placed an order through Walmart.com and as soon as I did, they charged my credit card. I was excited to receive my order, but three days later, I found out that my order was cancelled and the charges were refunded. I was very disappointed and confused. I tried to contact the seller by email, but I received no reply. I was left wondering what had happened and why there was no communication from the seller.
After reading other reviews, I realized that this is a common practice for ToolBox Supply. I was shocked to see that so many people had similar experiences. It made me wonder how a company like this can stay in business. It is very untrustworthy to charge someone's credit card and then cancel the order without any explanation or communication.
I would advise anyone to stay away from ToolBox Supply if they see them as the third party seller. It is not worth the risk of having your order cancelled and being left without any explanation. It is very frustrating to deal with a company that does not value their customers or their business. I hope that ToolBox Supply will improve their communication and customer service in the future.
Terrible Experience with ToolBox Supply: Damaged Product and Rude Customer Service
I gotta say, I'm not one to write reviews, but I had such a bad time with ToolBox Supply that I feel like I gotta warn y'all. I ordered this liquid gardening stuff, right? And when it came, it was in this big ol' box with barely any padding. The box was all wet and gross from the containers being busted up. And get this - more than half the product was gone! I was so mad, I called up customer service to see if they could help me out. But the person on the phone was so dang rude! They were yelling at me and didn't even try to fix the problem. I'm telling you, don't waste your time with these folks.
Is ToolBox Supply Legit?
ToolBox Supply earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
Toolboxsupply.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Toolboxsupply.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- ToolBox Supply protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to ToolBox Supply. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ToolBox Supply Review: Dealing with Mistakes and Poor Customer Service
I gotta tell ya, dealing with ToolBox Supply was a real headache. I ordered some trays from them and wanted to double-check the size before they shipped it out. I called 'em up and the person on the other end assured me that it was the right size. Unfortunately, it turned out that the website had the wrong UPC code listed, so the trays I got were the wrong size. I mean, come on, how hard is it to get your facts straight?
So I called 'em up again and asked if they could help me out with returning the wrong trays and getting the right ones. But nope, they refused to pay for the return shipping, even though it was their mistake. Talk about a low-brow move. I ended up having to pay twice as much to get the right size from another supplier.
Honestly, I wouldn't recommend dealing with ToolBox Supply. They're just a pass-through for other distributors, so you're better off going straight to the source. And if you do end up ordering from them, make sure you double-check everything before you hit that "buy" button. You don't want to end up with the wrong size like I did.
Disappointing Customer Service from Toolboxsupply.com: A Cautionary Tale for Online Shoppers
I recently made a purchase on Amazon.com and was excited to receive my product. However, when I checked the status of my delivery, it showed that it had already been delivered. I was confused because I had not received anything. I contacted Toolboxsupply.com, the seller of the product, and they suggested that I check with my neighbors to see if they had received it by mistake. I did as they suggested, but still no luck.
I reached out to Toolboxsupply.com again and this time they informed me that the package had been delivered to the USPS, not my residence. I was frustrated because this meant that I had to go to the post office and trace the package myself. This was not what I had in mind when I signed up for Amazon Prime and the convenience of online shopping. I shop online frequently and this was the first time I had encountered such an issue.
Unfortunately, Toolboxsupply.com did not offer any solution to the problem. They simply told me to go to the post office and trace the package. I was disappointed because I had already paid for the product and was not receiving the service I expected. It seems that they were more interested in keeping my money than resolving the issue.
Overall, I would caution buyers to be aware when purchasing from Toolboxsupply.com. While they may have a wide selection of products, their customer service leaves something to be desired. I hope that they will take steps to improve their service in the future.
Disappointing Experience with ToolBox Supply: Dishonesty and Poor Customer Service
I recently had an experience with ToolBox Supply that left me feeling frustrated and disappointed. I had placed an order with WALMART for some food and a roll of duct tape, but when my order arrived, the duct tape was missing. I knew that WALMART sold duct tape, so I was confused as to why it wasn't included in my order.
After contacting WALMART, they directed me to ToolBox Supply and said that they could help me with my missing item. However, when I reached out to ToolBox Supply, they informed me that I would have to pay an additional $5.99 for the duct tape, plus a shipping charge. I was not happy about this, as I had already paid for the item through WALMART and did not want to pay extra for something that should have been included in my original order.
I decided to cancel my order for the duct tape and requested a refund. However, when I checked my credit card statement, I noticed that the refund had not been processed. I called ToolBox Supply to inquire about the status of my refund, and was met with unhelpful customer service representatives who seemed disinterested in resolving my issue.
Overall, I was extremely disappointed with my experience with ToolBox Supply. While the amount of money I lost was not significant, it was the principle of the matter that left a bad taste in my mouth. I believe that ToolBox Supply is a dishonest company that is taking advantage of customers, and I would not recommend doing business with them. I hope that WALMART takes action to remove ToolBox Supply from their list of vendors and sells the duct tape directly from their own shelves.
ToolBox Supply: A Dishonest and Untrustworthy Company - Stay Away!
ToolBox Supply is a company that I had a really bad experience with. They took my hard-earned money out of my checking account without my permission, leaving me unable to pay for my medication and emergency medical expenses. I was really upset and frustrated because I didn't even order anything from them in the first place. When I contacted them to cancel the order and get a refund, they refused to do so and said that they were going to force the delivery on me anyway.
I couldn't believe it! How could they be so heartless and unprofessional? I tried to reason with them, but they wouldn't budge. They said that I could simply refuse to accept the package when it arrived, and it would be returned to them automatically as long as it wasn't opened. But that wasn't the point. They could have stopped the shipment before it was even sent out, but they refused to do so.
I felt like I was dealing with a total scam. I mean, who does that? Who takes someone's money without their permission and then refuses to give it back? It was outrageous! I was so angry that I decided to go to the police and have them audited by the IRS. I wanted to make sure that they were held accountable for their actions.
In conclusion, I would not recommend ToolBox Supply to anyone. They are a dishonest and untrustworthy company that will steal your money and refuse to give it back. Stay away from them at all costs!
Misleading Product Description and Restocking Fee from ToolBox Supply
I recently made a purchase from ToolBox Supply, an online retailer that sells a variety of home improvement products. I found this company through Amazon and decided to order some window boxes from them. The Amazon description stated that the window boxes were sold in a case of six, which seemed like a great deal to me.
However, when I received my shipment, I was disappointed to find that the window boxes were being sold individually, not in a case of six as advertised. This was a bit of a letdown for me, as I had been expecting to receive six window boxes for the price I paid. I decided to return the items due to the inflated price of being sold individually.
ToolBoxSupply accepted my return, but I was charged a 10% re-stocking fee. I was not happy about this, as I felt that the misleading product description was not my fault. I decided to email the company and explain my situation. I told them that the Amazon description was misleading and that I had been expecting to receive six window boxes, not just one.
Unfortunately, the company did not adjust my refund. They responded that the description was correct and that I had received exactly what I had ordered. I was only refunded 90% of my purchase price, which was a bit of a disappointment.
Overall, I was not happy with my experience with ToolBox Supply. While they did accept my return, I felt that the misleading product description was not my fault and that I should not have been charged a re-stocking fee. I will not be ordering from this company again in the future.
Disappointing Experience with ToolBox Supply: Hidden Charges and Poor Customer Service
I recently bought a recycling tub from ToolBox Supply and when I got it, I noticed that I was charged more than what I had put in my cart. I was a bit confused and decided to contact the seller to clarify the issue. The customer service representative told me that there was a separate link under "details" that stated that the purchase included 6 tubs, which was why I was charged more. I was a bit disappointed because I didn't see that link before and I thought it was a bit sneaky of them to charge me more without making it clear.
I requested a full refund, but unfortunately, the customer service representative was not very helpful. I called several times, and every time, an Indian man answered the phone. I assumed he was the only one working there because he answered every time. He was quite rude and disrespectful, and he even hung up on me. I was shocked and tried to call back, but he had blocked my number. I was really frustrated and felt like I had been scammed.
Thankfully, I reached out to Amazon, and they helped me get my full refund. They are currently investigating this third-party seller, and I hope they shut them down so they can't scam anyone else. It's really disappointing to see sellers like this who try to take advantage of their customers. I would advise others to be careful when buying from ToolBox Supply and to make sure to read all the details carefully before making a purchase.
Poor Customer Service Experience with ToolBox Supply via Amazon
I recently ordered something from ToolBox Supply through Amazon, but unfortunately, the package never made it to my doorstep. It was shipped via FedEx, but for some reason, it was returned to the seller. I received an email from the seller stating that my order had been cancelled due to an incomplete or undeliverable address. However, I was confused because I have orders delivered to the same address almost every day without any issues.
I decided to call ToolBox Supply's customer service to see if they could help me figure out what went wrong. Unfortunately, the customer service representative I spoke with was not very helpful. In fact, he was quite rude and insisted that I had entered an incomplete address. He told me to check my Amazon account to see what address I had entered. I did check, and the address was complete and correct. However, he kept telling me that it wasn't, even though I was looking at it on my computer screen.
I was very frustrated with the customer service I received from ToolBox Supply. The representative was not helpful at all and was quite mean to me. I decided to complain to Amazon about the situation. Thankfully, Amazon was able to help me out and requested a refund on my behalf since the seller had already received the returned merchandise.
Overall, I would not recommend ToolBox Supply. The customer service was terrible, and I had a very negative experience with them. If you need tools or supplies, I would suggest going to Lowe's instead.
Overview of ToolBox Supply complaint handling
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ToolBox Supply Contacts
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ToolBox Supply phone numbers+1 (518) 514-2488+1 (518) 514-2488Click up if you have successfully reached ToolBox Supply by calling +1 (518) 514-2488 phone number 0 0 users reported that they have successfully reached ToolBox Supply by calling +1 (518) 514-2488 phone number Click down if you have unsuccessfully reached ToolBox Supply by calling +1 (518) 514-2488 phone number 0 0 users reported that they have UNsuccessfully reached ToolBox Supply by calling +1 (518) 514-2488 phone number
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ToolBox Supply emailssales@toolboxsupply.com99%Confidence score: 99%Sales
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ToolBox Supply social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 14, 2025



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