Register Sign in
FILE A COMPLAINT
Building, Construction Yella Wood / Great Southern Wood Preserving
Yella Wood / Great Southern Wood Preserving Logo

Yella Wood / Great Southern Wood Preserving

5 Complaints
File a complaint

Having problems with Yella Wood / Great Southern Wood Preserving?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Yella Wood / Great Southern Wood Preserving reviews first appeared on Complaints Board on Oct 21, 2009. The latest review Warping was posted on Aug 10, 2020. The latest complaint Bad Actor was resolved on Oct 21, 2009. Yella Wood / Great Southern Wood Preserving has an average consumer rating of 2 stars from 5 reviews. Yella Wood / Great Southern Wood Preserving has resolved 1 complaints.

Yella Wood / Great Southern Wood Preserving Customer Service Contacts

+1 334 585 2291 (Head Office)
+1 334 585 6617 (Accounting Inquiries)
P.O.Box № 610
Abbeville, Alabama
United States - 36310

Yella Wood / Great Southern Wood Preserving Complaints & Reviews

Yella Wood / Great Southern Wood Preserving — Warping

My deckman told me he'd use the best wood for my new deck. The tag on the wood said "End use: Above Ground" and that's where it is. It has 39 boards on top and two years later, one (of the 39) warped at the most conspicuous place. I wasn't too concerned as I thought it was the best product on the market. I called their offices in Abbeville, Alabama, and got shuffled around. A lady finally came on told me there was no warranty for warping.

I am at a loss as to what the warranty does cover — disappearance! I did not expect them to send someone out to redo my deck, but you would think they could send me a coupon for one board. The lady was unconcerned.

Read full review →Hide full review
Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Yella Wood / Great Southern Wood Preserving — yellawood

    Do not pay extra for this wood. We built a deck and asked our contractor to use YellaWood thinking it would be better than standard lumber. The supplier hand picked the boards. Not even a month later our wood was weeping sap, cupping and when you walked across it in bare feet it hurt. This deck was worse than the 20+ year old deck we removed. We had a small gap between boards that shrunk up to 1" apart. We had the building materials supplier come and check out our deck. Just so happened a YellaWood rep was coming down soon. The rep came out a took a board back to their lab. To make a long short YellaWood doesn't cover this in their warranty so we paid more for substandard wood. And, to top it off the YellaWood rep said he had seen worse. So if you still think that kiln dried wood is the way to go I don't recommend it as they do not stand behind their product and apparently don't care. If you'd like to see pictures PM me.

    Read full review →Hide full review
    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Yella Wood — product quality

      Approx 5 years ago I replaced and then extended my back yard decking. The extension used pressure treated...

      Read full review →

      Yella Wood / Great Southern Wood Preserving — Yella Wood is all lies

      Please do research if you are thinking about using yella wood. It is the most horrible lumber you can use…all...

      Read full review and 2 responses →

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved       Yella Wood — Bad Actor

      A real A hole runs this company. If he didn't have money and viagra to run around with [censored]s he'd...

      Read full review and 18 responses →

      We are here to help

      • 16 years' experience in successful complaint resolution
      • Each complaint is handled individually by highly qualified experts
      • Honest and unbiased reviews
      • Last but not least, all our services are absolutely free

      IN THE NEWS

      Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
      If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
      One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
      A consumer site aimed at exposing unethical companies and business practices.
      ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
      You'll definitely get some directions on how customer service can best solve your problem.
      Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.