Complaints & Reviews

Warping

My deckman told me he'd use the best wood for my new deck. The tag on the wood said "End use: Above Ground" and that's where it is. It has 39 boards on top and two years later, one (of the 39) warped at the most conspicuous place. I wasn't too concerned as I thought it was the best product on the market. I called their offices in Abbeville, Alabama, and got shuffled around. A lady finally came on told me there was no warranty for warping.

I am at a loss as to what the warranty does cover — disappearance! I did not expect them to send someone out to redo my deck, but you would think they could send me a coupon for one board. The lady was unconcerned.

yellawood

Do not pay extra for this wood. We built a deck and asked our contractor to use YellaWood thinking it would be better than standard lumber. The supplier hand picked the boards. Not even a month later our wood was weeping sap, cupping and when you walked across it in bare feet it hurt. This deck was worse than the 20+ year old deck we removed. We had a small gap between boards that shrunk up to 1" apart. We had the building materials supplier come and check out our deck. Just so happened a YellaWood rep was coming down soon. The rep came out a took a board back to their lab. To make a long short YellaWood doesn't cover this in their warranty so we paid more for substandard wood. And, to top it off the YellaWood rep said he had seen worse. So if you still think that kiln dried wood is the way to go I don't recommend it as they do not stand behind their product and apparently don't care. If you'd like to see pictures PM me.

product quality

Approx 5 years ago I replaced and then extended my back yard decking. The extension used pressure treated wood from Yella Wood. Today I am replacing the rotted Yella Wood from the extension while the other pressure treated decking and joists are still like new. What should have been a one and done project was not and now needs to be done over due to inferior products. Their pressure treated pine lasted several years and then rotted. Older portions of my deck were built prior to this and using a different product. That portion is still like new or in very good condition. All decking was sealed and stained yearly so the the premature failure of the Yella Wood leads me to suspect the pressure treatment process was insufficient. In thirty plus years as a homeowner and deck builder this is the first time I have ever had this happen to a deck I built using pressure treated lumber.

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Yella Wood is all lies

Please do research if you are thinking about using yella wood. It is the most horrible lumber you can use…all advertisements are false and they do not stand behind their product. This wood bucks and twist and folds yes I said folds the sides pull up like they are trying to fold and this is lumber less than year and half old. Look for other lumber besides yella wood please dont make the 3000.00 mistake we did. We called a rep down and he looked and went back and approved us 16 boards that did not cover 1/6 of the boards that were bucked up..the new boards have already started bucking and splitting(less than two weeks old) and they were stained as soon as possible like the rep said so it is just sorry wood .now I am going to have to try to recover in small claims court and I should not have to have this headache they should do what they say they will do …..have you noticed the cowboys are gone on the advertisements, , , , , wonder why?

  • Ts
    Tsw1977 Feb 26, 2016

    Ya that yellawood is holding my roof up and railing and already cracked and that is scary

    -1 Votes
  • Em
    Empire State JR May 02, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Wish I would have saw this before using the Yella Wood products. What should have been a one and done project now needs to be done over due to their inferior products. Their pressure treated pine lasted several years and then rotted. Older portions of my deck were built prior to this and using a different product. That portion is still like new. All decking was sealed and stained yearly so the the premature failure of the Yella Wood leads me to suspect the pressure treatment process was insufficient. In thirty plus years as a homeowner and deck builder this is the first time I have ever had this happen to a deck I built using pressure treated lumber.

    0 Votes

Resolved Bad Actor

A real A hole runs this company. If he didn't have money and viagra to run around with whores he'd...

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