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Yella Wood / Great Southern Wood Preserving
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Yella Wood / Great Southern Wood Preserving Complaints 15

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3:20 pm EDT
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Yella Wood / Great Southern Wood Preserving Employment

I am a former employee of Great Southern in Mansura La. I am looking to regain employment but feel as if i was lied to by the plant manager Timothy Belcher and witnesses involved Kevin Bollingham and Corey Lemoine. I was terminated wrongfully by false accusations and falsifying documents to show their illegal use of authority to let this happen. I worked for great southern faithfully for 5 years and worked my way up from the bottom to a position i was very proud of. I was told i can be rehired after 6 months after 5-17-22 the date of my termination. I have tried several times to gain employment but with no response whatsoever and after knowing dozens of individuals that previously worked there were hired back immediately regardless of their reason for not working there anymore. The company itself i feel has great structure but the mansura plant however is very corrupt. Brock Descant the General manager was my mentor and after my termination did absolutely nothing to resolve the issue and still to this day will not communicate with me. I did all i was asked to do and got it done no matter what only to have my life destroyed by people that could not do what i was capable of doing. I know given the chance this mistake can be washed over due to their negligence. I wish to regain my employment and be the leader Great Southern needs.

Desired outcome: To regain my position and return to work at Great Southern Mansura La. My name is Tyler Merlin and i can be reached by phone [protected] or email [protected]@gmail.com

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5:27 pm EDT

Yella Wood / Great Southern Wood Preserving Yellawood 2X6 deck boards and 2X8 joists

In 2011 we built 2 decks onto our home. 8X30 and 8X20. Both are over concrete patio 10 ft off the ground. We purchased Yellawood boards because we thought they would last 50+ yrs. After letting the decks get fully dry we coated them with quality deck stain. About 5 yrs ago they started to rot. We’ve been replacing boards each yr for 5 yrs but its now to the point where we have too many rotten boards and will just have to replace both decks. Was there any recalls or issues with the Yellawood boards from the 2011 time frame? Is there an avenue to get assistance with replacing the decks? They are unsafe for our grandkids to use now

Desired outcome: Replace some/all of the deck lumber. We can do the labor

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9:22 pm EDT
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Yella Wood / Great Southern Wood Preserving Yella wood deck

We purchased our Yella Wood at Shaws building supply in Mt.OliveAl. in 2011 for our deck around our pool.

In 2021 the deck boards and support beams are rotting.

I have stepped on a deck board and went through it!

We have used a wood preservative on it .

Need Yella Wood for deck replaced.

Robert Stipes

[protected]

1133 Alma Ave.

Gardendale Al.35071

Desired outcome: Wood replaced on deck

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Is Yella Wood / Great Southern Wood Preserving Legit?

Yella Wood / Great Southern Wood Preserving earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Yella Wood / Great Southern Wood Preserving to be a trustworthy company. Although there's a 6% resolution rate for customer complaints, which deserves attention, Yella Wood / Great Southern Wood Preserving is known for their high standards and safety. If you're thinking about dealing with Yella Wood / Great Southern Wood Preserving, it's wise to check how they handle complaints.

We found clear and detailed contact information for Yella Wood / Great Southern Wood Preserving. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Yella Wood / Great Southern Wood Preserving has registered the domain name for yellawood.com for more than one year, which may indicate stability and longevity.

Yellawood.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Yellawood.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Yellawood.com you are considering visiting, which is associated with Yella Wood / Great Southern Wood Preserving, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While Yella Wood / Great Southern Wood Preserving has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 6% of 15 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
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1:31 am EST

Yella Wood / Great Southern Wood Preserving YellaWood 4 X 4 X 6 post

I purchased a 4 X 4 X 6 wood post at the Home Depot in Greensburg, PA on April 2022 to use for the inner post of a plastic mailbox that that slips over the 4 X 4 Post. 6 months later the 4 X 4 wood post became twisted, bowed with a lean towards the house. Maybe the wood was not completely kiln dry which resulted in a substandard poor quality 4 X 4. Who never have happened.

Desired outcome: Replace with a Dry 4 X 4 X 6 YellaWood Post.

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12:32 pm EDT

Yella Wood / Great Southern Wood Preserving Micronized copper azole ground contact 0.15pcf completely rotted in less than 4 years on above ground deck

Micronized copper azole completely rotted in less than 4 years

ground contact 0.15 pcf bought at lowes in atlanta.

I called Great Southern in Abbeville, Al and they were evasive and even said they never sold to lowes but I have the receipts and end tags you losers.

They are all marketing and no help in resolving this issue which is going to cost me over $20,000 dollars in labor and materials.

CCA treated wood was the only real treated wood for I know better than most since I was a chemist in the treated wood industry for 15 years. All the new treatment chemicals are garbage and they won't pay the claims.

Desired outcome: pay the claim I have submitted

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10:59 am EDT
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Yella Wood / Great Southern Wood Preserving Treated lumber

9 year old deck is starting to rot. Even stringer is going bad. I Used a high end stain to protect the deck.

I have similar problem with Yella wood at our lake house deck. I have patched every year as boards went bad. It has got to be a safety issue and have to inspect on a regular basis. I have heard other people talk about poor performance of Yella Wood treated lumber.

Desired outcome: Fix my decks

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11:59 am EDT

Yella Wood / Great Southern Wood Preserving Yella wood deck wood

Our deck is rotting out. After one year we complained about the wood seeping sap but Scott Shepherd said that it was normal. We went ahead and stained the deck per instructions. Now two years later, the deck is rotten, split and warped. Scott came out again after several months of trying to get a response and agreed that the wood is bad and would take care of the deck. After months of delays and deflection, we are nowhere. We were told that he had contacted the contractor, but that was not true. We called the contractor and both Scott and a rep from F&S came to inspect the deck again. We are all in agreement that the wood is defective, but now there is no response from Scott either to us or F&S. It looks like the only thing we can do now is seek legal advice.

Desired outcome: Replace the deck

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Debbie Chandler Bahouth
US
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May 09, 2022 9:37 am EDT

Just a few photos The company is not responding to us or our attorney. We have no choice other than a lawsuit.

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11:56 pm EST
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Yella Wood / Great Southern Wood Preserving mca pressure treated lumber, premature failure - wood rot.

Lumber Purchase Date - Sept 23, 2013
Supplier: Home Depot store #374, Alexandria, Louisiana
Lumber Delivery Date (via Home Depot tractor-trailer) - 27 Sept, 2013
Purchased Items - $5, 000 worth of Micro Copper Azole Pressure Treated Lumber in following dimensions: 2x4's, 2x6's, 2x8's, 2x10's, 4x4's
Lumber used to construct an above ground pool deck atop an array of 3" diameter, 1/4" wall, steel tubing. Steel anchored in concrete pilings.
Treated finished deck with Flood oil-based deck stain in 2015 and again in 2018.
First indication of wood rot noted in 2020. rotted wood grew through 2021. Tried (unsuccessfully) to remedy situation as follows:
1. 10 Sept 2021 - Brought original order and sales receipt to H. Depot Store #374, store the original lumber purchase transaction. Talked with C.J. (store manager). I asked C.J. what remedy Home Depot had for this premature wood-rot. C.J. said he was unfamiliar with the problem. C.J. said I was the first, maybe the second person, to come in with this problem. He said I needed to contact the manufacturer, giving me a copy of Koppers Limited Lifetime Warranty. I told CJ I didn't buy the wood from Koppers, I bought it from Home Depot. He lifted his arms as if to say "that's all I've got to offer".
2. 10 Sept 2021 - Called Koppers consumer affairs (770.233.4200) and spoke with Jean. Jean transferred me to "customer service" where I spoke with Jennifer. Jennifer suggested I submit by issue by completing Koppers on-line application to "open a new ticket" for my problem. I submitted that ticket on 5 October 2021. I have yet to receive any response from Koppers indicating my ticket was received, let alone dispositioned.

One additional issue - Information I've uncovered while putting together the information package required by Koppers has me concerned there was an error made in my original order. All the PT YellaWood lumber that the Home Depot sells today (at store #374) is 0.15% MCA PT lumber, rated for ground contact. I expect the the lumber I purchased in 2013 would also have been rated for ground contact. Note that the amount of wood purchased required a tractor pulling a 48' flatbed trailer to deliver it. What Home Depot delivered was all 0.06% MCA PT lumber, rated for above ground use. This 0.06% lumber has end tags stating such (on remaining spare pieces I have in my wood crib from the original purchase). I am concerned that I was sold one thing (0.15% MCA) and a less robust product was delivered (0.06% MCA). The end tags look identical, only the text is different. I screwed up by not pulling end tags and reading them when the lumber was delivered. Home Depot has the details of what each part number listed on my sales order means, and I have the details of what was delivered to me via the spare "new old stock" lumber still in my wood crib.
(Note: The deck that was built is 100% above ground).

Attached please find attachments that provide some detail:
- images of original H. Depot sales receipt and original H. Depot order/invoice (3 images total)
- image files of pictures submitted to Koppers as part of my ticket application that has gone unanswered.
Please advise if any additional information would be helpful (I have many more pic's and can shoot a video as required).
Also have pdf files that cannot be downloaded onto the Compliant Board complaint form, including:
- copy of Koppers limited lifetime warranty (currently pdf file, not compliant with acceptable download formats of the complaint board webpage)
- word document with screenshots of my Koppers webpage ticket application (currently pdf file, not compliant with acceptable download formats of the complaint board webpage)

I can be reached via phone as needed. Cell # is 318.413.4438

Desired outcome: Replacement wood if 0.15% MCA treated. Otherwise, my original cost in lumber (original sales receipt attached).

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11:52 am EDT

Yella Wood / Great Southern Wood Preserving 2×6 wood and 2×4 treated

I built my fence with Yella Wood brand lumber 13 years ago and already it had rotted through and fallen over.
I used 4×6 posts for strength and longevity but bought a headache and sorrow instead.
I am currently replacing/ rebuilding the fence at a great cost of labor and money. At that time I paid about 1200 dollars for materials and 1200 for labor. My total cast was approximately 2, 400 dollars.
I'm saving the rotted timbers for chemical analysis and the YELLAWOOD tags I find hidden within the cement at the bottom of the posts.

Desired outcome: Replacement lumber with a different treatment chemical and cost of removing of the concrete below the ground

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MultiGuru
Alpharetta, Ga 30022, US
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May 23, 2022 12:25 pm EDT

I was a chemist in the treated wood industry for 15 years and the CCA treted wood was more than great but the nutballs in california said one died died when he ate half a 2x4 but the dog probably died from the wood fibers tearing its stomach, not the chemicals which do not leach to environment and if ingested would not be enough to kill. Chromated Copper Arsenate would last over 30 years intact but all the new wood preservatives are literally marketing lies and garbage. I have a deck of micronized copper azole that literally rotted out in less than 4 years. It was treated by Great Southern Wood Preserving in Alabama. They have been totally evasive and have not paid out on this claim. Peter DeShan

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5:00 pm EDT

Yella Wood / Great Southern Wood Preserving condition of my yella wood deck

my yella wood deck is rotting, gray. I steeped on 1 of the boards, and the board collapsed. A big hole more than 1 ft. I wasn't injured thank God. I am furious about the poor quality and costly price.it's a terrible deck.

Desired outcome: refund

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3:39 pm EDT

Yella Wood / Great Southern Wood Preserving Warping

My deckman told me he'd use the best wood for my new deck. The tag on the wood said "End use: Above Ground" and that's where it is. It has 39 boards on top and two years later, one (of the 39) warped at the most conspicuous place. I wasn't too concerned as I thought it was the best product on the market. I called their offices in Abbeville, Alabama, and got shuffled around. A lady finally came on told me there was no warranty for warping.

I am at a loss as to what the warranty does cover — disappearance! I did not expect them to send someone out to redo my deck, but you would think they could send me a coupon for one board. The lady was unconcerned.

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8:22 pm EDT
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Yella Wood / Great Southern Wood Preserving yellawood

Do not pay extra for this wood. We built a deck and asked our contractor to use YellaWood thinking it would be better than standard lumber. The supplier hand picked the boards. Not even a month later our wood was weeping sap, cupping and when you walked across it in bare feet it hurt. This deck was worse than the 20+ year old deck we removed. We had a small gap between boards that shrunk up to 1" apart. We had the building materials supplier come and check out our deck. Just so happened a YellaWood rep was coming down soon. The rep came out a took a board back to their lab. To make a long short YellaWood doesn't cover this in their warranty so we paid more for substandard wood. And, to top it off the YellaWood rep said he had seen worse. So if you still think that kiln dried wood is the way to go I don't recommend it as they do not stand behind their product and apparently don't care. If you'd like to see pictures PM me.

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9:26 am EDT
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Yella Wood / Great Southern Wood Preserving product quality

Approx 5 years ago I replaced and then extended my back yard decking. The extension used pressure treated wood from Yella Wood. Today I am replacing the rotted Yella Wood from the extension while the other pressure treated decking and joists are still like new. What should have been a one and done project was not and now needs to be done over due to inferior products. Their pressure treated pine lasted several years and then rotted. Older portions of my deck were built prior to this and using a different product. That portion is still like new or in very good condition. All decking was sealed and stained yearly so the the premature failure of the Yella Wood leads me to suspect the pressure treatment process was insufficient. In thirty plus years as a homeowner and deck builder this is the first time I have ever had this happen to a deck I built using pressure treated lumber.

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Yella Wood / Great Southern Wood Preserving Yella Wood is all lies

Please do research if you are thinking about using yella wood. It is the most horrible lumber you can use…all advertisements are false and they do not stand behind their product. This wood bucks and twist and folds yes I said folds the sides pull up like they are trying to fold and this is lumber less than year and half old. Look for other lumber besides yella wood please dont make the 3000.00 mistake we did. We called a rep down and he looked and went back and approved us 16 boards that did not cover 1/6 of the boards that were bucked up..the new boards have already started bucking and splitting(less than two weeks old) and they were stained as soon as possible like the rep said so it is just sorry wood .now I am going to have to try to recover in small claims court and I should not have to have this headache they should do what they say they will do …..have you noticed the cowboys are gone on the advertisements, , , , , wonder why?

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Bryant Pierce
US
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Jul 05, 2021 11:39 am EDT

I built my privacy fence 12 years ago with 4×6 YELLAWOOD posts . it's completely rotted through and has fallen over.
I'm now rebuilding it but with original green treated lumber I'm finding in local lumberyards.
DO NOT USE YELLAWOOD brand lumber. It's as if you use non treated wood. Really, I feel it lasts just as long as non treated or even less time because I believe it's from hybrid fast growing trees.
pierceb_67@yahoo.com

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Empire State JR
US
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May 02, 2018 9:01 am EDT
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Wish I would have saw this before using the Yella Wood products. What should have been a one and done project now needs to be done over due to their inferior products. Their pressure treated pine lasted several years and then rotted. Older portions of my deck were built prior to this and using a different product. That portion is still like new. All decking was sealed and stained yearly so the the premature failure of the Yella Wood leads me to suspect the pressure treatment process was insufficient. In thirty plus years as a homeowner and deck builder this is the first time I have ever had this happen to a deck I built using pressure treated lumber.

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Tsw1977
US
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Feb 26, 2016 8:59 pm EST

Ya that yellawood is holding my roof up and railing and already cracked and that is scary

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1:18 pm EDT
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Yella Wood / Great Southern Wood Preserving Bad Actor

A real A hole runs this company. If he didn't have money and viagra to run around with [censored]s he'd be considered white trash. It's amazing how money can turn a piece of Sh_t into someone important in this society. Decent People... Beware of this CEO! He is the meanest most arrogant A Hole in the world. Hopefully soon he will get what he has coming to him

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Danny149
Lincoln,Al, US
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Dec 31, 2022 7:02 pm EST
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I purchased all my yellowwood from home depot in Pell City Alabama. My deck was rotten in 2.5 to 3 years. After much complaining they replaced sever thousand dollars worth> It took 2 men 3 days the tear apart the rotted wood and then 3 days to replace it with the supplied wood. Oh yes I also had to dispose of the several trailer loads of the rotted wood. All at my expense except for the replacement wood. Now app 3.5 to 4 years later I have 5/4 boards rotting again in multiple locations along with quite a few joist that have rotted making it unsafe to let my grankids get on it. I have always in the past heard good things about yellow wood and it makes me angry that all the work and expense will now have to be redone. What can be done about all this crap wood that they are selling for treated. Unhappy Danny

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SYSDBATech
Alpharetta, Ga 30022, US
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Dec 01, 2022 3:09 pm EST
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rotten wood, see my complaint above

they did not include my photos but here they are, 5mb is a joke for size for a tiny pic cannot show detail

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SYSDBATech
Alpharetta, Ga 30022, US
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Dec 01, 2022 2:53 pm EST
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All of the micronized copper azole wood deteriorates in less than 3 to five years even the ground contact 0.15lbs/cf treated wood when it is used on an above ground deck.

Micronized copper azole 0.15 pcf from two separate projects at diff times failed

I was a chemist working in the treated wood industry and in the AWPA for 14 years and I have never seen any failures as bad as this.

They forced this replacement product on all to replace CCA.

They are aware of these failures and appear to be colluding to hide these catastrophic failures across the USA. Many states have even modified their building codes since treated wood is not dependable anymore and do not allow posts to be under ground at all.

I am a chemist who worked in the treated wood industry for 15+ years and I promise you that the new treated wood is all garbage. The issue all started when the left wingnuts in California forced the outlaw of CCA treated wood (chromated Copper Arsenate). This wood had fixed chemicals in it that were very safe with a history of over 50 years with less than 1 or two dogs reported harmed from it. So basically unless your dog ate the equivalent of a very large piece of wood, it was the safest and best treated wood product ever invented by man. if a dog ate this much wood he would often die not from the chemicals but the wood in his GI tract. Please refer to the AWPA (American Wood Protection Association) and refer to your end tags off the wood from your projects.

You had to have kept at least one or one is left on the end of a piece of wood. The CCA product had 0.40 lbs/cf of wood and this was called ground contact, and this wood would last up to 30-50 years and almost never rotted but was subject to some mechanical damage from shrinking and swelling so much.

The new stuff (many new non-toxic formulas that are also non-toxic to fungus and termites) like what Lowes sells mostly of is the micronized copper which is total trash and failure rates can be literally less than 3 years. The problem is multifold since the new chemicals are much more expensive than the CCA, so they lowered the retention in pcf to make it marketable compared to composites and the old CCA treated wood. They also allowed the b%stard treaters mix their own chemicals who take the current specs and treat right on the barest edge of spec, and therefore not much penetration and fixing of chemical for a chemical that is already very inferior.

These failure rates have been astronomical and many are not even reported. Look on the end tag and call the plant to put in a claim for your failure. They have very long warranties which are now a joke and called upon often these days compared to the CCA treated wood where there was less than 0.001% of the time. The plants listed on the end tags are generally not cooperative either and always want to blame the customer just like the [censored] who commented above that marine grade is needed anywhere even near water. I tried contacting several people at Osmose but all the treated wood chemical companies have been bought or sold several times in the last 15 years.

The issue is that the treated wood products being sold today are defective and there are several class action law suits on these bad products.

This has personally cost me over $23,000 in 2022 and over $3000 in 2017. If I do not get relief in some way, I have already contacted a few of the attorneys working on class action lawsuits for these consumer issues of a defective product. There are many neighbors that have experienced the same issues as witnessed by talking to contractors and also on nextdoor.com.

This is huge and is not being discussed yet in mainstream media.

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Timothy Munn
Wesson, US
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Aug 24, 2022 9:40 pm EDT

I built my deck with yellow wood. Worst wood in the world. Turned black and you could step though it anywhere. Like it wasn’t treated at all

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Wardman
US
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Jun 16, 2022 11:19 am EDT

Failing joists on a 8 year deck right now with Yellawood. Contractor has come back and says he is having issues with many of his decks where he used Yellawood and the company is now saying they weren't sealed/treated after installation by said contractor. I asked him to repair with Lowe's wood instead, screws just popping out and not biting into wood that is rotted/deteriorated. Upon visual inspection, it is black and separated in many places. It's a mess... said contractor has had rep out who approved replacement of one deck but now has a list of "what caused the problem" with the assumption that they are trying to pin this on the contractor.

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Tracey Kays
US
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May 15, 2022 2:13 pm EDT

I spent thousands of dollars building a deck and retaining wall with yellow wood around my home. because my home is built into the side of the Hill it's a major problem for me and I don't have the money to replace it. Was built 13 years ago but started to rot only after 5 years. To the person whom ask if we are real people or competitors telling lies about yellow wood. If u build with it after reading these comments u get what u deserve. Don't say u was not warned!

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Dave Wyatt
US
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May 09, 2021 9:45 pm EDT
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Absolutely true on every point.
A terrible product.
Sadly the building material's often pushed into the construction industry prove to be inferior a short time after introduction.

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Robert Kincade
Greenville,Ms, US
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Apr 30, 2021 3:56 pm EDT
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I built a deck with yellawood in October 2010 and it started rotting two years later. I have had it painted three times.I had some boards replaced in July 2017 but now as of April 2021 All of my boards are rotten. The yellow wood rep came out in f2018 and offered to replace a few boards but I declined since all of the lumber was beginning to crack and rot.I have had a lawyer look at this pier three times and four different contractors look at the problem and all agree that the boards need to be replaced.I may have to sue the company if they do not do the right thing. I am just sick that I spent a lot of money trusting the company to sell a good product.

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riverwoodkathy
West Fork AR., US
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Jan 06, 2021 6:04 pm EST

As there a current lawsuit going on against this company? We also have a deck made with Yella Wood rotting to hell.

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RClementTN
Cleveland, US
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Sep 29, 2019 9:23 am EDT
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I'm trying to upload images.

Overview of Yella Wood / Great Southern Wood Preserving complaint handling

Yella Wood / Great Southern Wood Preserving reviews first appeared on Complaints Board on Oct 21, 2009. The latest review Employment was posted on Jul 1, 2023. The latest complaint Bad Actor was resolved on Oct 21, 2009. Yella Wood / Great Southern Wood Preserving has an average consumer rating of 1 stars from 15 reviews. Yella Wood / Great Southern Wood Preserving has resolved 1 complaints.
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  1. Yella Wood / Great Southern Wood Preserving Contacts

  2. Yella Wood / Great Southern Wood Preserving phone numbers
    +1 (334) 585-2291
    +1 (334) 585-2291
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    +1 (334) 585-6617
    +1 (334) 585-6617
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  3. Yella Wood / Great Southern Wood Preserving emails
  4. Yella Wood / Great Southern Wood Preserving address
    P.O.Box № 610, Abbeville, Alabama, 36310, United States
  5. Yella Wood / Great Southern Wood Preserving social media
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    Jun 30, 2025
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Yella Wood / Great Southern Wood Preserving Category
Yella Wood / Great Southern Wood Preserving is ranked 75 among 1360 companies in the Construction and Maintenance category

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