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Great Fun review: unauthorized charge $99 98

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9:31 pm EDT
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Tlg*great fun / tlg*shoppers advantage
Unauthorized charges

Complaint rating:
Pos debit tlg*great fun [protected]

Pos debit tlg*shoppers advantage [protected]

This charge of $99 appreared on my most recent (july 2009) chase credit card and I have no idea what it is and it have not been authorized by me...

Maurine c hoffman
6565 w hoover pl
Littleton co [protected]

Previous balance $0. 00
Purchases, cash, debits +$99. 99
New balance $99. 99
This statement is a facsimile - not an original
Account activity

Date of
Transaction merchant name or transaction description $ amount
06 / 26 tlg*shopperadv3939312 [protected] ct 99. 99

Finance charges
Finance charge transaction
Daily periodic rate corresp. average daily due to fee / accumulated finance
Category 30 days in cycle apr balance periodic rate service charge fin charge charges
Purchases v. 04997% 18. 24% $0. 00 $0. 00 $0. 00 $0. 00 $0. 00
Cash advances v. 05271% 19. 24% $0. 00 $0. 00 $0. 00 $0. 00 $0. 00
Total finance charges $0. 00
Effective annual percentage rate (apr) : 0. 00%
Please see information about your account section for balance computation method, grace period, and other important information.
The corresponding apr is the rate of interest you pay when you carry a balance on any transaction category.
The effective apr represents your total finance charges - including transaction fees
Such as cash advance and balance transfer fees - expressed as a percentage.

Statement date:
06/20/09 - 07/19/09

Minimum payment: $10. 00

Payment due date: 08/13/09

Cardmember service
Po box 94014
Palatine il [protected]
08/13/09 $99. 99 $0. 00 $10. 00
Make your check payable to:
Chase card services.
Please write amount enclosed.
New address or e - mail? print on back.

Put your account on vacation mode! visit chase.com today!
Sign - up for account alerts to get balance and due date
Reminders, even pay your credit card bill
From your checking account - automatically.
Or, go paperless. safe, secure, available 24 / 7 anywhere!

To contact us regarding your account:
Mail payments to:
P. o. box 94014
Palatine, il [protected]
P. o. box 15298
Wilmington, de [protected]

Send inquiries to:
By telephone:
Visit our website:
Www. chase.com / creditcards
Address change request
Please provide information below only if the address information on front is incorrect.
Street address:
City:
State:
Zip:
Home phone:
Work phone:
E - mail address:
In u. s. [protected]
Español [protected]
Tdd [protected]
Pay by phone1-[protected]
Outside u. s. call collect
[protected]

Memo signature
Date 56 - 1551 / 441

This document contains an artificial watermark, absence of this feature will indicate a copy
Payable through:
First usa, westerville, oh 43081

Must post to your account by the posting date / void date of 09/17/2009 to get the apr stated in your offer

Maurine c hoffman
6565 w hoover pl
Littleton co [protected]

Must post to your account by the posting date / void date of 09/17/2009 to get the apr stated in your offer
Maurine c hoffman
6565 w hoover pl
Littleton co [protected]
Date:_ check number:
Paid to: _
Amount $_
Void void void void void

Must post to your account by the posting date / void date of 09/17/2009 to get the apr stated in your offer
Maurine c hoffman
6565 w hoover pl
Littleton co [protected]
Date:_ check number:
Paid to: _
Amount $_

Federal banking act of 1987 - federal reserve blg. cc

Do not write, stamp, or sign below this line
Reserved for financial institution use*
Federal banking act of 1987 - federal reserve blg. cc
Endorse here

Reserved for financial institution use*
Federal banking act of 1987 - federal reserve blg. cc
Endorse here

Reserved for financial institution use*

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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98 comments
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kiru2006
Houston, US
Oct 29, 2010 11:17 pm EDT

I got charged $19.99 after I booked a ticket by Priceline on 8/16/10.they charged me twice so far on 9/27/10 and 10/27/10. I didn’t notice it on the first time but on the second one, my bank charged me $35 overdraft. when I researched this affair on Google, I found out that I am not the only one . there are thousands and thousands of people. plus most of them bought a ticket from Priceline. Does that mean Priceline is also fraud?

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kiru2006
Houston, US
Oct 29, 2010 11:10 pm EDT

I got charged $19.99 after i booked a ticket by priceline on aug 16 2010 and they charged me 19.99 on 9/27/2010 and 10/27/2010. i didnt notice the first one but on the second one, my bank charged me $35 overdraft. when i searched this online, i founfd out that i am not the only one.there are thousends of people. and most of them bought a ticket from priceline.com .
Does that mean priceline is also fraud?

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dandim23
, US
Oct 09, 2010 4:09 pm EDT

this just happened 2 me recently 10-9-10 ive been charged 19.99 each month for 3 months so far i went to my local bank of america and told them what was happening and they cancel my debit card and called there fraud department and reported them someone needs 2 stop these [censor]s they have made millions of dollars by us working r [censor] off 2 make a living while they sit back with there feet up and collect our money...hopefully the charges stop now that i have a new card we will see what happens...good luck 2 the rest of u

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ecr2011
Long Branch, US
Oct 02, 2010 6:28 pm EDT

I too have new charges from the TLG shopper with the [protected] number. Now I have to wait until Monday. Furthermore, last month I had a charge that I had to ask them to remove and now another one is showing up with a new account number!

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mcrorka
, US
Sep 30, 2010 7:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have had this same problem after booking a room with Days Inn in Sevierville TN. I booked a room at Days Inn Apple Valley, and have numerous charges coming out every since. HOW do you get this stopped

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Erin Knochel
Williamsport, US
Sep 22, 2010 10:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Stop taking money out of my account I did not give you permission. I don't even know what company you are. So leave me and everyone else's bank accounts alone. I would appreciate a refund.

Thank you,
Erin

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willgetmymoneyback
, US
Sep 16, 2010 12:50 pm EDT

I was charged $1 each from TLG*Shoppers, TLG*Great Fun and $1.95 from MVQ*Privacy Matters. We saw the $1.95 debit from MVQ and immediately had my debit card shut off but apparently my info was already handed over to these TLG crooks as well because, since they were pending when the debit was turned off, they went ahead and came through. In addition to those charges, which began only two days ago, we were just informed that they attempted to debit $395 with my card number today but were denied since it had been shut off. I guess it starts with a very small fee to test the debit number and escalates from there, often swindling hundreds and even thousands of dollars. I was told not to underestimate the lengths these people will go to in order to retrieve your information. Apparently, they are able to obtain files and information (such as your credit report) and can directly access your checking account. Even though we have turned off my debit card and are awaiting a new one, we were advised to close our account all together and get a whole new checking and savings account. This is absolutely ridiculous! How in the world can they get away with this!?

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Jhylia
Lexington Park, US
Aug 27, 2010 3:52 pm EDT

I am on the phone with Courtney at this number right now: [protected] and I am being told that I was connected through their service by Super 8 motel. I explained to her that I noticed 2 charges of $1.00 each on my account and wanted them removed and refunded. All the while I am asking for this she begins to explain the service and the benefits included. I told her that I am not interested and she says "let me also tell you about another benefit"; I stopped her mid sentence and said that I was not interested. I asked for a complete refund and she said "It is only $1.00" and I said "yes, but it is my $1.00 and I did not sign up for anything". She said she would cancel the memebrship but she would have to speak to her supervisor about being able to refund the $1.00. I was placed on hold and moments later told that I should expect my refund to post within 7-10 days.I will be keeping track of this!

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khans80
Las Vegas, US
Aug 19, 2010 11:19 am EDT

Scammers! NEVER signed up for this! I called and talked to Kathy Folk, she took the charges off.

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M W SMITH
GEORGETOWN, US
Aug 11, 2010 7:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

NEVER HEARD OF THESE IDIOTS, BUT MY MASTER CARD HAS. THEY BILLED ME TWICE AND I CONSIDER THIS TO BE IDENTITY THEFT AND FRAUD. HOPE THE TX AG FILES CRIMINAL CHARGES.

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TLG VICTOM
Bronx, US
Aug 08, 2010 3:14 pm EDT

I have been charged 4 times for something I never even charged. Whoever you are TLG SHOPPERS AND TLG EVERYDAY IF YOU TAKE MONEY OUT OF MY ACCOUNT ONE MORE TIME I WILL GET MY LAWYERS TO GET YOU SHUT DOWN AND NEVER CHARGE ANYONE AGAIN!
BACK OFF AND IF I FIND ONE MORE CHARGE YOUR FAKE BUSINESS WILL BE SHUT DOWN!~!

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shirley pryor
orange lake, US
Aug 01, 2010 8:07 am EDT

I had a 65.00 drawn out of my account and have no idea what it's for. Has any got thieer money back from TLG.

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lilimar
Winter Haven, US
May 26, 2010 5:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i dont want you guys to take money from my checking account i dont even know who you are i dont want your offers or whatever thing are you selling or offering do not take money from my accnt no more please i dont know why are you doing so. thank you stop it!

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dimend
Memphis, US
May 11, 2010 3:14 pm EDT

I just noticed today that TLG shoppers advantage billed my account for $15.99, I called my banking institution to find out who and what TLG was...needless to say, they could'nt tell me much so I looked TLG up on line...I spoke with a reprsentative that informed me that I was enrolled in their program when I signed up for travelers advantage...HA! I cancelled that months ago! I asked to be removed from their list as well, I was told that it would take 24/48hrs to do this and 7/10 business days to receive my refund...after reading this complaint board I can only pray for the best.

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knoedel
Chicago, US
Apr 17, 2010 1:57 pm EDT

I just found out that Haband did it to me. They have been sending me more and more crappy fake services ads, which I have just thrown away. Evidently, they put me on the TLG* list, somehow, and they have debited my account $130.90 so far.
Although I like some of Haband's clothes, I have just ended my relationship with them.
Don't buy from any of these companies. False or misleading advertising is a criminal offense in most states.

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cceeiiss
Linwood, US
Apr 13, 2010 10:06 am EDT

TLG*Shopper########APR is a charge for a Shopping program I called customer service [protected] to cancel and get a refund. I spoke with Kenyetta Draughon a supervisor of the fraudulent company (Kenyetta by the way was very helpful and quickly said I would receive a refund) she said I verbally authorized the charges. I guess they have been happening since November 2009. I told her that was incorrect and that I never received a welcome packet… all the usual complaints. This company is CRAP and fraudulent and will take all the money they can from you.

FRAUD FRAUD FRAUD

BEWARE OF TLG charges

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RobbedBlind
, US
Apr 08, 2010 8:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was hoodwinked! I use my debit card a lot, so I didn't realize that I have been charged 15.99 three times by Shopper's Advantage. I knew these people were shifty, so I kept the note I was writing on when I cancelled the service and the Great Fun service as well. When I called SA they asked for my conformation number and they said the one I gave them was only good for Great Fun. You ### owe me 48 Jr. Bacon Cheeseburgers and I will find a way to get it back!

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ninac4116
Miami Beach, US
Mar 12, 2010 3:45 pm EST

I signed with these fast talkers while renting a Budget car. I thought it was a promo through Budget. Unfortunately, right after signing with them I googled them and then learned it was all a scam. I called to cancel 2 minutes later, but I was not yet in the system. I am officially in the system today (3 days later) and have called to cancel. I have received a cancellation confirmation number. I haven't used their services and will hopefully only be billed $1.00 due to the "trial period." I'm just concerned that they will continue to charge me, despite having a cancellation confirmation. My boyfriend says I should avoid any problems and just cancel my credit card so they can't bill me in the future. I don't know whether to do that and go through the hassle of canceling my credit card, or if I should *trust* that they will not bill me. Suggestions?

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Rageing bad
Dyersburg, US
Mar 11, 2010 8:02 pm EST

Scam scam scam they have taken me for $64.00.Every time I call them they give me a different answer.One time i will get a partial credit next time they will not give me anything back.I have not received any gas or service from these scammer's they are not fit to be called a company.I have e-mailed the Tn. attorney Gen. on this rip off gang of thieves.I have canceled membership back in Nov. yet i still get charged.Next BBB.My hope is that this bed of thieves will have to do some prison time for ripping off hard working families.

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Chaira
Rockport, US
Mar 05, 2010 4:47 pm EST

I also have been scammed by this company. They are a ripoff. I called them back in October of 2009 to cancel and February 2010 they decided to take out $14.99 for something I didn't even know about! Today (3/5/10) I spoke with 3 different people at their company telling them I cancelled months ago and they are idiots! Now going to contact bank. I had to hang up on one of them cuz they just kept rambling on about how wonderful the program is. Everyone just be careful, these companies are not consumer oriented, they just want your money any way they can get it!

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Cyntha
Seekonk, US
Mar 02, 2010 11:21 am EST

This has happened to me as well. When booking with Days Inn, I agreed to a 30 trial with Travelers Advantage. Cost was one dollar. I cancelled within the 30 days. I continued to get a 15.99 (TLG shopper) charge on my credit card number. I was told this is because I only cancelled wtih Travelers advantage and not the sister company Shoppers Advantage. I called Shoppers Advantage to cancel and the rep did this quickly but hung up on me when I demanded that it be cancelled retro to Aug 09. I called back and spoke with a supervisor and was told that she could only cancel 4 of the charges. I told her that I was calling the federal trade commision and wanted the Companys full name and address. She gave me the name of Affnion Group, PO Dox 6100, Westerville, OB 43080. The related companies are Travelers Advantage and Shoppers Advantage. In closing, she then told me that I would received a full refund (8 charges) in 4 days. Hopefully this will happen.

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kmmcolo
Denver, US
Feb 22, 2010 3:28 pm EST

I just realized that TLG*SHOPPER has taken $8 out of my account each month for the past 18 months, totalling $144. Apparently this happened when I rented a moving truck from Budget back in August 2008. I think I got a discount in return for signing up for Traveler's Advantage, which I could cancel within a month. I canceled Traveler's Advantage, but it was a pain. I kept receiving mail from them and called them a few times to make sure it was canceled. But I don't remember ever signing up for Shopper's Advantage! The two are connected, I guess when I signed up for one, I signed up for the other. I just called Shopper's Advantage and asked them to cancel my "membership." I'm going to fax a request to them to refund my money; we'll see how that goes. The fax number is [protected]. I'll try to remember to post a follow-up.

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rycor
, US
Feb 17, 2010 6:39 pm EST
Verified customer This comment was posted by a verified customer. Learn more

These people are ### the rely on "slipping under the radar" by charging small amounts to your card. Look for TLG on your statement, they will often charge more than twice per month through Shoppers Advantage and another Travel title. Get a cancellation # and dont fall for the BS offer of any type of certificates for gas or anything to not cancel the mebership, it will never come.

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kbll479
moab, US
Feb 16, 2010 2:17 pm EST

cancelled last month. got several refunds, but still charging my account this month. They say "since you have paid thru ..." NO! Make it stop! If I get another charge, I will involve and attorney.

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Cooley_C
, US
Feb 04, 2010 8:31 pm EST

These people are cheaters. I rented a truck at Budget 6 months ago. At that moment, they asked me if I wanted to join Travelers Advantage Program with a lot of promising benefits. I agreed to join, then I received a membership card via mail. I found it rubbished and called them to cancel the membership. Now, it is 6 months from the day I canceled the membership, they charged me $15.99 for nothing.
I just called them a minute ago and asked why they charged me. Ms Angela Jeffrey said something that did not make any sense. Then I asked for a refund and received a cancellation confirmation number and a promise that I would be credited back.
Those people just earn money by doing cheating business. If someone does not know or does not care about the bank statement, he/she may lose his/her money.

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CourtOKC
Oklahoma City, US
Feb 03, 2010 4:56 pm EST

Thanks for the number, MikeyLIkesIt25!

I called the toll free number and spoke with David. I told him he did not have to read anything and that I just wanted the membership canceled. He told me that it was canceled and I asked for a cancelation number and he gave me one. He then transferred me to the automative confirmation.

It was actually very simple. But this did come after the TLG*SHOPPERADV charged me and I canceled that. The credit refund actually came only a few days after I called. I guess I hit the billing cycle at the right time.

I know it started when I booked a room with Choice Hotels. Be careful when calling them for a reservation. They talk extremely fast and can get you very confused. Tell them you don't want any thing beyond your reservation.

Hope this helps someone else.

Courtney, OKC

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Mr Chrisb
Los Angeles, US
Feb 01, 2010 3:30 pm EST

Okay well it has happened to me also. Apparently it was when booked a room through Priceline.com

I am getting charged by TLG*SHOPPER and TLG*GREATFN, TLG*SHOPPER charged my 8.25 a month except 11.99 one month and TLG*GREATFN charged me 11.99 a month for a total of 125.18.

I will be filing a report with Better Business Bureau and will call these shameless people tomorrow and try to get all my money back, which I am sure will be hard reading about the other experiences. I will also be calling my bank to see what they can do about preventing them from stealing my money, if they can not stop them then I will probably cancel my card just to be safe, because I am sure they will continue to try to charge me after I cancel my "membership".

Anyways good luck to everyone.

Chris From LA, CA

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MikeyLIkesIt25
Tacoma, US
Dec 30, 2009 9:41 pm EST

We have lost almost $200.00 since July. My girlfriends sister used our debit card to hold a hotel room so she could get out and attend her son's baseball event. So just by using a credit card to hold a room, a room she paid for with cash when she got there suddenly allowed them to on there owntake her sisters information name address etc. and create account that has been being paid for monthly with our card not even tbe same name on the card same address or anything. I don't konw about you but that sounds a bit like fraud to me. there were phone numbers attached to the account references on my statement and I have been in touch when the TLG Shopper which is actually known as Shoppers Advantage. For those who don't know
Shopper’s Advantage
Attn: Support Services
PO Box 6100
Westerville, OH [protected]
PHN: [protected]
FAX: [protected]

I don't have the address for the TLG Every Day Guest
Or TLG*EVGUEST as it showed on my bank account
But the Toll Free number is
[protected]

When you contact these phone numbers they will ask youi for your account number.
Your account numbe is on your bank statment it should look something like this is its like mine
TLG*SHOPPER#######NO
TLG*EVGUEST#######OC
it shows the company's code name then a seven digit number that is your account number and then the last two lettes represent the month of the charge.

I will update when I get the other information from the EV Guest company.

Let me know if this helps any one.

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1 Hardball
Colorado Springs, US
Dec 29, 2009 11:57 pm EST

I had a similar experience dealing with TGL*Greatfun. $11.99 was being charged to my creditcard without my knowlwdge. I signed up for the Great Fun trial when using Priceline.com for airplane tickets. I called Greatfun to cancell my trial membership after two weeks and before the trial membership was over. I was given a cancellation code and thought everthing was done cancelling any membership charges. I noticed on my VISA statements I was still being charged months after the supposed cancellation. I called Greatfun again and was asked for the previous cancellation code. I told them I didn't save it thinking all was taken care of. The person I talked to from the customer service department said they would cancell it again and gave me another cancellation code (I also sent a cancellation fax to Greatfun letting them know I was going to contact the Better Business Bureau if charges were continued on my VISA). The next month I checked my VISA statement and again there was another charge from Greatfun. I contacted the Better Business Bureau with an online complaint about Greatfun (Greatfun is a subsidiary of Affinion Group Inc. located in CT). I have been offered a refund from the Affnion Group INC. of $59.99 even though they took $71.92 from me. I refused the refund and requested the total amount taken from me. If I took the $59.99 the company would still make money considering they deal with thousands of people daily and them giving partial refunds would still make them Millions of dollars. USE THE BETTER BUSINESS BUREAU SO GREATFUN & THE AFFINION GROUP WILL HAVE TO DO BUSINESS PROPERLY AND QUIT ABUSING ITS CUSTOMERS.

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My blood is boiling
, US
Dec 24, 2009 1:29 pm EST

I had the same thing happen to me, I got online to check my account balances and notice A 15.99 charge to my credit card, when I called Navy federal they told me I must have authorized it online, and thew last and only purchase I had made in the past year online was to 4wheelparts.com. Navy federal told me it was my problem and gave me this TLG number to call. I called them and told them i wanted my money back and to cancel whatever membership they were talking about

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Spencer, Utah
Ogden, US
Dec 11, 2009 5:46 am EST

I bought two airline tickets from Priceline.com last October. I have suddenly become cognizant that during November and December my Visa account has been charged $11.99 twice each month, once for TLG Shopper and the other for TLG Great Fun. The phone numbers for each entity were different as well as my enrollment (which I didn't do) numbers. I called and was told I did indeed enroll. They said they would cancel. We'll see. It makes you afraid to book or buy anything online with a credit card. I'm ashamed of Priceline.

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RavenofLoki
, US
Dec 10, 2009 1:03 am EST

They haven't stopped yet. I let myself be talked into a trial membership from these people on the promise of free gas coupons and a discount on my rental truck back in October. I never received either of these. I cancelled the free trial membership after only two weeks. Yet at the beginning of this month, nearly a month after I cancelled, I found a rogue charge on my checking account history. Thank God for online banking, otherwise it would have been a month before I caught this!

How totally reprehensible these people are. I wonder how they sleep at night, knowing they make their livings stealing from decent, hardworking people?

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Dteachmh
, US
Dec 07, 2009 4:05 pm EST

They just got me as well... $129.99! Right before Christmas! I called them and the first person I talked to wasn't going to refund me, so I had to get a little upset. I then talked to a superviser who said she would credit my account within 48 hours. She also said she would take me off their "customer list". I told her I had heard that before... last year when I had to go through all this. My advice would be to call them and demand a credit to your account. Don't take no for an answer. Also tell them you want off of their customer list and any TLG accounts your name may be on. (The first person told me I actually had two accounts and when I called and canceled last year, I was only canceling one account but not the other). These people should be strung up!

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LCA TX
sacramemto, US
Nov 16, 2009 4:20 pm EST

I CALLED [protected] (TLG*SHOPPER) AND [protected] (TLG*GREATFN) ASK FOR MY STATUS, THEY TOLD ME THAT THEY SEND ME COUPONS AND SOME OTHER TRASH I SAID WHY THEY CHARGED ME $14.99 TWICE EVERY MONTH WHEN I NEVER RECIEVED ANYTHING OH BUT THEY STILL FOUND THE COURTESY TO SEND ME MORE...WTF... I CALLED TO CANCEL (THEY OFFER THEMSELVES TO CANCEL MY ACCOUNT LIKE IF THEY KNEW WHAT I WAS CALLING FOR) THEY GAVE ME A FAX# SO I CAN SEND MY BANK STATEMENT WHERE IT SHOWS HOW MUCH THEY GOT FROM MY ACCOUNT..THIS IS THE NUMBER [protected], ...GOOD LUCK EVERYONE...I'LL COMMENT IF ANYTHING GOOD OR BAD HAPPENS...

ps: IF YOU FAX ANYTHING MAKE SURE YOU (ERASE/HIDE ETC) YOUR BANK ACCOUNT CHECKING AND SAVING NUMBER...AGAIN GOOD LUCK...

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debbie eblin
hualapai, US
Oct 01, 2009 8:39 am EDT

how do i cancel this i dont use you and you have charged me 3 times in the mont of sept. and i want it returned. and get me off this. you have charged me 11.99 on the 1st, the 22nd and the 30th.

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anotherguy
, US
Sep 22, 2009 2:53 pm EDT

In my efforts to stop this scam, I called and cancelled the service and got a confirmation number of the cancellation. I was billed $15.99 on my VISA the next month. I called TLG again and complained. They gave me another cancellation confirmation number and a phone message that said I would get a credit in a couple of months. Instead of waiting for them to bill me again for another two months, I tried to cancell my VISA. I was only able to file a dispute claim with VISA . I was unable to cancel the service or the VISA card. These guys are working on the margins against the consumer and VISA. It begins to look as if VISA is getting some benefit from allowing this questionable operation to damage their reputation. Good luck and beware.

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jack slycord
Burlison, US
Sep 15, 2009 2:15 pm EDT

Upon reviewing my bank account today I noticed a charge of 139.99 from your company. I have no idea what this is for. I have never used your company, didn't know it existed until today. I have contacted my bank and notified them of this unauthorized account activity. DO NOT use my account for any more transactions. I have contacted the BBB in my local region, and will persue this until a resolution is obtained to my satisfaction. If you have any misunderstanding of my intentions contact me at [protected]. Jack Slycord.

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Patt1953
Roswell, US
Sep 13, 2009 6:27 pm EDT

I have received a charge of $16.99 fro TLG Shoppers and this is not authorized and the card number they used was only used on Classmates and I am still trying to find out how they got the card # to charge me this amount. I have contacted my bank but they tell me I have to fill out dispute forms and it will take 10 days to get me a new account. Can someone tell me who to contact if i do not get satisfaction?

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mishmash
Cutler Bay, US
Sep 12, 2009 2:11 am EDT

I just checked my account and have 2 charges for $14.99, one for TLG Great Fun and the other for TLG Shopper. It's 2 am on Saturday so I can't contact my bank until Monday to try to get these charges reversed. I have no idea what these charges are about! I can't wait to call this company to cancel whatever they think I signed up for - although from these posts it looks like the charge you without you even signing up somehow. I hope everyone who is dealing with these idiots keep this website updated with their experiences; and if anyone has any ideas on how to stop this, please post suggestions! I have been unemployed (a victim of the infamous 'downsizing') for 19 months and cannot afford this kind of thing. I am afraid now that with the amount that they took from my account could cause payments I made on bills being returned for insufficient funds. Then you get charged fees by the bank in addition!

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SylviaElaine92
Richmond, US
Sep 05, 2009 11:34 am EDT

My mother and I have just discovered that her account has been charged for over $150 from this company that she has never signed up for or made any authorizations for which we find ridiculous- especially since we havent stayed in a hotel in over 2 years! We're using the membership inquiries number we saw above to try to get a refund and cancel our membership. Please let us know how your attempts have worked out and we will do the same.

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