TLG Great Fun 1-800-242-7771 CT — tlg great fun [protected] ct
K
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Noticed an $11.99 charge on my online checking account website this morning that was authorized today, 10-24-07 and it's only 6:00a.m. I have no idea who TLG Great Fun is or what this charge is for -- I've never heard of them. The number listed on the account page said [protected] -- I called them and of course at this hour, they're closed and aren't available until 9:00a.m. I'm calling the bank to have this marked as an unauthorized debit and to list this as identity theft.
(Austin, Texas)
a verified customer
Just realized that I have been charged 16.99 twice for 15 months. For something I don't know about and something I never used. Just cancelled but they could not offer me any refund. If this was any type of reputable company they would send some kind of statement monthly or something informing of what "great" benefits they offer. They just hope people don't realize they're being charged like I didn't realize for 15 months with a total of $509.70. TLG Great Fun and TLG Shopper.
We also have a complaint into TLG Great Fun. Received an invoice through the mail that said we owed for $14.99 a month. This
caused us to check the bank and were shocked to see it had been going on for 23 Months. Never signed up or got anything in the mail, the mysterios packet of goodies? Called them to and said "we want our money back"! All he, Charles Holten' can do is 4 pymt's returned, but write to PO Box 6100 in westerville, OH and they might help, At our bank they can reverse the past 3 months,
but no more. Our bank went from WaMu to Chase and no records before that, so makes us unsure of how many yrs. this has been going on? It was our fault for not checking the statements ea. month. We will be checking into this more and does anyone have connections to investigation of this fraudulent crap being pulled off, Maybe NBC investigates or 20/20 ?
a verified customer
they scammed me as well!!! and just hung up on me! they have been charging me ALL YEAR...i am an idiot - i never noticed till now. what can one do about this? who do u report this to???????
>>CLASS ACTION HELP FOR TLG/GREAT FUN SCAM>> Anyone in this situation should call Freed & Weiss to join a building class action against the company behind this scam. (It's pretty easy, just call them and tell them your story).
Trilegiant is the company behind this abuse. They use bogus marketing tactics to get people to unknowingly sign up for memberships and then people are charged every month, again and again.
(Tactics include pop-up windows during checkout at another site, text messages with fake gift certificates, bogus checks in the mail, and automated recordings when you pay a bill via phone).
Call Freed & Weiss! Toll free: 866.799.9610. They need to hear from you so that they can move the class action forward and put a stop to this terrible customer abuse.
Email: [email protected]
a verified customer
I ALSO WAS JUST CHARGED ON MY CREID T CARD STATEMENT JUST RECEIVING OF THAT FRAUD-NO GOO TLG GREAT FUN FOR $39.99. I SURELY NEVER APPLIES FOR ANYTHING WITH THEM NOR KNOW WHOM THEY ARE. GEEZ ARE THEY DOING THIS EVERYONE AROUND TO POCKET FOR THEMSELVES??? SURE MUST BE DOING SO. I SURELY SHALL CALL MY CREDIT CARD IN A MOMENT TO REPORT THIS FRAUD & DEMAND A REFUND BACK!! SURELY ALL OF US WOULD ALSO LIKE TO KILL THESE NO GOOD CREEPS DOING THIS!!!
a verified customer
I just realized that they had been charging me for the past 5 years!!! That is $600+. I got the same number a Nate and Kathy. Have you had any luck writing to their "executive support"?
I just got off the phone with Wells Fargo, had to cancel my credit/debit card. At 11:30am today a charge of @12.99 went through my account. I was sitting in my drs. office at that time. I've never heard of this company. The bank is starting an unauthorized claim for me. Unfortunately now all my OWN business' I deal with I have to notify the changes, plus go to the bank and get a temporary card. What a hassle companies like this one can put myself and so many others' through. They should all get a life.
a verified customer
SCAM. that's what it is.
taking advantage of inocent people.
These "business" is a big SCAM.
Thaks Orbitz and cheapflight.com!!! you just lost a 7 year costumer.
TLG great fun . ###! A big no no and a big fraud. They have been charging me for5 months and i called them for the refunds, they immediately said they'd take away 2 months refund. Apparently, the membership was activated when I used orbitz.com and their rebate service. They registered my credit card with them. SCAM!!!
Im so upset.. these ppl have hung up on me multiple times... TLG great fun... ###
I checked my bankstatement and I had a charge for $11.99. I phone the bank and they provided the number to TLG Great Fun. When I called they did not have record of my name or card info. I was put on hold and a supervisor came on line and he located my information. I was told that I bought tickets through Fandango online. This registered my credit card with them. They told me they would not reimburse me for illegally charging my card and to call my bank. They are charging my acount without permission.
I had exactly the same experience as everyone else here... except when i called, they said that my "membership" had a different name and address than mine. Said they would reimburse me and cancel the membership I never signed up for. The only other thing I use this credit card for is Skype... someone they might be connected too... I don't know.
I had the same charge on my CC for 9 months. They immediately said they are refunding me for 2 months. Also they asked me to fax on [protected] the cancellation code name address and other info.. like the months, year and total. I did that, the line is horribly busy. however, the phone rep was helpful and not rude. Lets see if I get the refund, I also closed my account. They are also an affiliate of Priceline. If one clicks on the 15% cash back or some similar links, the membership automatically gets activated. Its supposedly some stupid discounts at Target and COSTCO, but this is definitely a SCAM!! BEWARE !!
a verified customer
I received this charge for a membership when I ordered my daughters Halloween costume two months ago. They have stated I will receive a refund. I am closing my account to avoid future problems.
a verified customer
This is also done by Fandango.com. I bought tickets on Fandango and was signed up for TLG Great Fun. I did not authorize these deductions. I called my bank to have two months they got me for. My bank has given me my money back. I then called [protected] to cancel my "membership" and they kept trying to sell me stuff. Well I got it canceled, I hope. If not, I am calling my bank every time they charge me.
a verified customer
I was checking my bank statement online today 10/09/08 when I noticed that 11.99 had been charged by a great fun. I called the [protected] number on my bank statement. I called twice and each time they hung up on me when I started to tell them that their charge was on my bank statement. I then decided to see if they had a website and I came across these postings of complaints about them. I will get my bank to reverse the charges and see what else I need to do to not be charged again by these people. I don't recall seeing anything about joining anything and I have not used this card ever online before. How they got this number, I have no idea. What I know is, is that this is insane and makes you doubt that anything is personal, private or secure anymore, if it ever was.
a verified customer
I too received my bank statement today only to realize that I have been paying 12.99 for the last three months to this company after having signed up for Classmates.com.
I do not recall doing so, I also never received a package from them with any type of membership information. I was not given a refund. Think I will call back and demand it.
I have always been leary of signing up for anything on the internet and I guess I have reason to be after this. I hope someone puts a stop to these people and soon.
a verified customer
Just figured out today what was going on. Wife signed up for Classmates.com back in december and they say she signed up for this then. She never saw anything about this when she was checking out on classmates.com. They also said that she should have gotten a membership card and package with tons of discounts. Never seen that either. They got us for 8 months worth at 103.92. We called the number and got 2 months refund from the girl so we asked to speak with a supervisor and she gave up to 4 months back and then gave me an address and fax number that I could send a complaint letter to to try and get back the rest.
GreatFun
Attn: Executive Support
P.O.Box 6100
Westerville, OH. 43086
Fax#[protected]
Be carefull when you checkout online
a verified customer
$12.99 debited from my account and I've never heard of TLG Great Fun and certainly didn't authorize them charge or provide them w/ my account information. It's the ###s like them that make so many people scared to buy online.
a verified customer
I had the same charge but it was $11 even. I called and they said it was a free membership deal I signed up for when I reserved a hotel room online and the trail had run out, the membership fee is $11 a month! Well I NEVER signed up for anything! I reserved the room and that was it! I also have another $11 charge from Traveler's Advantage which was the same thing, I was signed up "accidently" they said. Hmm!
The Great Fun company said they will refund my $11 but the Traveler's Advantage said they would not!
BE VERY CAREFUL when you reserve rooms online... obviously these hotel and motels are working with these crazy companies to get more and more money from us all.
a verified customer
We found a charge of 11.99 on our account yesterday July 14th, with the charge date of july 15. Like what everyone has said on the previous comments, these people are deceptive, and when I was telling them that we NEVER had any transaction with them, they kept asking for more information, such as mailing address, name - and they expect me to give it to them to dispute them, so they would FIND my account.
Yeah, right...something needs to be done here!
a verified customer
I called TLG*great fun and it turned out to be from when I bought movie tickets online that they tried to get me to sign up for a discount service. My charge was $11.99. Be careful on what you click on. Supposedly they will cancel the service and refund the charges. I will have to see.
a verified customer
just found a pending charge on my account yesterday. after further investigation...it seems i have been enrolled in this scam for 15 months now. thats right, since april 07!
thought i would go ahead and try to take care of this over the phone...no luck of course. did get a fax number (800.964.8115) to send a refund request to. we shall see.
oh, and the customer service rep i spoke to was located in Manila!! (i got a little rude after that...my bad.)
i was also told it was my/all of our faults because i/we dont understand what i/we do on the computer.
just lovely :|
a verified customer
I just found out the Great Fun CT [protected] has been charging my credit card for a membership I never signed up for. I called up the above 1800 number and the office is closed. This is such a fraudulent practice. I have disputed the charge. I guess, I should have never gone to any website and used my card to do a purchase.
a verified customer
Same thing happened to me! I received my credit card statement and discovered a $12.99 charge from Great Fun that I never authorized, requested or wanted. I purchased plane tickets from Orbitz and for the past three months now have been charged a membership fee to Great Fun. I will report Great Fun to the Consumer Division of the Attorney General's Office in West Virgnia. What a scam! When I asked for a refund I was told to fax the executive Suport at [protected] or write to Executive Suport, PO Box 6100, Westerville, OH 43086. How deceptive.
a verified customer
I got rip-off from them since last month. They has been debited $11.99 twice a month. I had lost total $48 so far...I have no idea who are they. This company is so deceive.
more useful infor.
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a verified customer
I just experianced the same thing. I checked my account this morning and had a charge of $11.99. I guess these people also do business with Fandango. I called and got my money back. This is rediculous.
a verified customer
I just found a charge today for $11.00 from TLG Great Fun on my bank account. I had used Orbitz to book a hotel room back in September of 2007 and some pop up IM thing came up trying to offer me free discounts. Apparently that was this company because when I called the [protected] number, they asked me if I remembered signing up for some sort of travelers discount card? I said no, cancel it now and give me a refund. She gave me a confirmation number and said it would be canceled. I don't understand how something that took place almost 4 months ago could just start charging my account? I'm going to review my statements but I don't think I've seen that name on my account before today (which is why I was curious to see it today). I've never been impressed with Orbitz and certainly won't use them again if this "leech" company can get your information and start charging for whatever discounts they offer. Hopefully they'll cancel this thing and I won't be charged again.
a verified customer
I get the same trouble.
I too just realized I had 3 charges on my account for this great fun account. I called and made sure I got all 3 refunds. The first person I spoke with told me i can get all three. I called back 5 min later to confirm this and the next guy told me only 2 months refund. I told him the other person told me three and I asked to speak with a supervisor. This is rediculous and i will never do business with Orbitz again.
a verified customer
Noticed an $11.99 charge on my online checking account website this morning that was authorized today, 01-08-08. I have no idea who TLG Great Fun is or what this charge is for -- I've never heard of them. The number listed on the account page said [protected] -- I called them and of course at this hour, they were not responding properly neither. I'm calling the bank to have this marked as an unauthorized debit and to list this as identity theft.
Mohan
a verified customer
I bought some items from internet back in Nov. 2007 and had no idea untill I had a credit card statement indicated TLG has charged me twice, one on Nov. 26th 2007 and another one on Dec. 4th 2007, that is only about a week later. I have no memory of doing any business with TLG, so I called my bank, they advised me to contact TLG direct.
I got into action, called TLG on 12-07-2007 at about 10:45am, I spoke to a person named Tammy, she went on telling me all kink of services I could benifit if I am a member of TLG. I shut her down right away and requested a refund, she still would not shut up. I demanded her to void my membership with TLG, after 5 five minutes loud talking, I got a confirmation from them to refund my money. I only got one refund of $11.99, but not two, today. I'll have to call them again for the second refund. These people are evils.
This kind of business practice needs to stop. We need to stick together fighting these dirty, un-ethical business practices.
a verified customer
I just realized that I have had over hundreds of dollars taken out of my account by this place. I am furious. I never investigated what it was for. Then I realized CIC has been doing this to me card as well.
a verified customer
I called my account at 2316 (11/08/07) to see if my paycheck had been deposited and found the same $11.99 charge on my account from great fun. I have not had anything to do with Orbitz or any other travel/ vacation company in more than six months so I'm not sure if that has any connection. How they got my card number is beyond me! My bank has reversed the charge, closed the card and filed paperwork for identity theft. I have yet to get a hold of the membership department... My friend has this exact same charge on her account. So, where ever this started it is wide spread.
a verified customer
This is an affiliate of Orbitz. If you ever click at the offers at the end of booking something from Orbitz, you probably inadvertently sign off for it. Just the number that shows up on the transaction and forcefully ask them to cancel membership and to reimburse your account.
a verified customer
I just woke up and had the same charge, but my bank account is not showing the whole number, and my bank is not yet opened. I am pretty pissed, now more pissed that I am not the only one. Thanks for posting. So now I know I am not crazy!