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4.4 3456 Reviews

Tinder Complaints Summary

5 Resolved
486 Unresolved
Our verdict: If considering services from Tinder with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Newest Tinder reviews & complaints

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1:32 am EST
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Tinder I have charged monthly for an account which I have deleted

Hi Team,

I had an account with my facebook account and my id is [protected]@gmail.com and month on month i am getting charged for tinder plus which i do not even use as my account is no longer there online.

Do let me know what needs to done to recover the money back from Tinder and to ensure that there should not be any deduction from me in future under this id.

Regards

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1:41 pm EST
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Tinder tinder

I signed up for Tinder, thinking it was monthly, but was billed for the whole year. I accepted this and thought I would give it a go.
I have tried it for a couple of months now and am getting people 100's of mile away from me, but it tells me they are 21km's from me. This site is a complete rip off, false information and breaks its own conditions.
I want a refund for the remaining period of the year or I will be taking it to the courts.

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7:23 am EST

Tinder I am complaining about an unmatch that happened.. I don't know how it happened but I need to get it matched again.

My tinder profile name is monil. I had used facebook to login. I need to match again with the girl I unmatched.. I don't know how it happened but I need to get my match back.
I was using tinder and then I got a call from a friend. After I was done with it when I opened tinder then the match with whom I was talking was suddenly unmatched. And there is no probability of her unmatching me because we were on very serious talks and we genuinely wanted to be in a relationship. Please please help me out with this pls.

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2:13 am EDT
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Tinder account is under review

Hello I got an "your account is under review" I've been sexual harassment, and bullied and tormented by men on Tinder. I want to know why am I under review when the men reported me was clearly disrespectful, sexually inappropriate, and hurtful. I want answer as soon as possible. I find this ridiculous. I made connections with a couple of guys and now I will not have any contact with them.

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7:07 pm EDT
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Tinder being billed for renewal

I tried deleting my account two months ago. It said it was deleted. But I guess it didn't. I got charged a renewal charge on 10/1/17. When I signed up for what I thought was the free site. Then I got charged for another renewal. When I had no clue my profile was there. I tried 7 times today to delete it and had no luck. I looked into different sites to try and delete the site. And had the same results. When I dealt with this renewal issue the beginning of last month. I was told that would be the last time I was charged. Obviously things weren't resolved.

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5:54 am EDT

Tinder misleading app

Hello

I subscribed to the tinderplus for a month for which i was consented to pay Rs. 190. However I didn't intend to subscribe for the second month and obviously not to pay for it. I was trying to cancel the subscription but before I could figure out how, I was already charged for the second month. It's strange and noteworthy of the fact that there is very prominent and visible option of subscribing to your premium services but however I wonder why there is no such option for cancelling the same subscription.

Finding the cancel option was impossible on your app and before I could do that, I was already charged. This is very wrong and misleading. The cancel option should be there right on the app. The app is highly misleading, faulty and inconvenient. I thereby request you to kindly make a refund of the second month subscription and further cancel this subscription from these services for future. Also please do this ASAP!

With Regards
Tanay Nigam
Attorney at Law
[protected]@gmail.com

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8:41 pm EDT

Tinder someone pretending and using someone else’s pictures

I was talking to a guy on tinder named Jake. I had searched his pictures from tinder on the internet. The pictures came up on a different guys Instagram named Steven Kelly. Turns out the pictures are really Steven Kelly, not this Jake. I would like to report him for pretending to be someone else, and stealing their photos and using them. I do have pictures of "Jake's" tinder, and pictures of Steven Kelly's Instagram. Only one of the pictures is allowing to be uploaded. But I have the others.

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6:25 pm EDT
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Tinder my photo being used on tinder profile

Hi I have been made aware that a picture of me and my name are on tinder app without my consent or knowledge I find this really disturbing that someone cud have access to my photos on iCloud or gotten this picture from some place and that an account was created without my consent r knowledge I have a pic of wat came up on tinder
Can you please help with regard thus issue
My email address is [protected]@icloud.com
Best regards
Dan barrett

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1:00 am EDT

Tinder tinder gold removed but payment off

Hi

I would just like to ask when my Tinder Gold will be activated again. As previously mentioned a debit order already went of for a R199 for the 2nd month.

This is not returned so i think taking Tinder Gold off now is not fair as ive paid for something i did not want. But plse as i said since it has gone off my account again the 2nd month can run too. I dont mind having Tinder Gold for this 2nd month as that payment is gone. After i cancelled my subscription for the following month which was also after the 2nd debit order went off Tinder Gold was still removed but the R199.99 still off. I didnt mind having Gold the 2nd month but just cancelled my subscription so that next month it doesnt go off again.

Kindly please put it back since i have paid already for this month too.

Thanks so much and sorry i bothered you as i can understand you guys are obviously very busy. I too have several friends and girlfriends who are all on Tinder...

Have a good day

Jaco Hammond
[protected]

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7:11 pm EDT
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Tinder problems logging in.

Tinder is not letting me log back in and it says retry and retry but it never does. It's been going on for about 8 hours now and I think that is so rude because I have conversations there and I will lose then just because your system is not working and I think that's so disrespectful. please help me fix the problem Because this much be happening to other people and is so annoying . Please make it happy soon Thank you.

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Majoche001
, US
Oct 27, 2017 5:51 pm EDT

Having sort of the same problem here

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10:13 am EDT
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Tinder tinder account under review/frozen

I philip thorman who lives in rough and ready, ca. 95975 at my residence for 17 years at the address 13701 lost trail.
Please unfreeze my account under review. I have done nothing wrong to have this done to me.

Short story - if you look at my comments with this woman that liked me and later said I was a fraud from nigeria. She got all nasty with me and said she was going to report me to the board. So I told her I was from rough and ready where the fires were and that I was mandatory evacuated. After I said that she said tell me the "day" the fires started. I was so hurt and upset with her behavior that I did not respond to her.
Answer - the fires started around 1145pm sunday night. I called in one of the fires that was the lobo fire. At 0230 am on monday I called cal-fire again as I spotted another fire after the fire truck left. So if you wanna do your homework as to where I live and look up my profile please go ahead. I have met some nice gals on tinder and wish to continue on with your site tinder.

Sincerely
Philip thorman

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2:25 am EDT

Tinder account wrongfully under review

I tried logging into my tinder account and for the past 2 days it says MG account I under review. My account is linked to my facebook and I have not done anything to offend or anger anyone in the dating site. I demand my account be reinstated as soon as possible. Also I was given no intimation of the review as stated by the error message being displayed.

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9:13 am EDT

Tinder fake profiles

Dear Tinder Costumer Service,
About one and half week ago(12.10.17) I had a match with a guy called Mark (he is using pictures from someone from US Airforce). Later he told me that his name was Mark Campbell Lewies (age 40).
He is using a fake Tinder profile to get money and rob pictures to generate new fake profiles.
His name and data are appearing since May 2017 in an anti-scamers warning website from USA. Please google [protected]@gmail.com to check this information.
Please ban this user from Tinder.
I appreciate your attention.
Regards,
Margret

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10:59 pm EDT
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Tinder payment done but subscription is not working

sir,
I am from india and i was using tinder with my mobile app [protected] under name "Hector" . i m forgetting my used id but what i remember is, it was " shekhargupta004". sir i deleted my account by mistake and my second month subscription was auto renewed from my credit card. Subsequently i tried to restore my purchase after login through my mobile no [protected], but its not working now ans its showing me as free member.
i request you to please look into the matter and reset my subscription so that i can use this app for one more month.
Regards

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6:26 am EDT

Tinder photo of a 30 yr old from napier

Hi,
I am free registered member of your New Zealand online dating website Tinder.
I am complaining that there was a woman of 30yrs old stating that she was an Artist living in Napier.
Yet the distance in kms that showed on her photo was claiming to be only 27kms from where I live in Silverstream Upper Hutt Wellington.
I assure you, it is not 27kms from where I live to Napier more like over 250 + kms.

Now to me that looks like she could be a fake person or somehow Tinder had got her information location wrong.

I was actually thinking of upgrading to a GOLD MEMBERSHIP, but seeing that photo of that woman, who was beautiful I must add, where the distance was only 27kms from where I live as I stated above to Napier, well I’m having second thoughts about it & now I’m just wandering how many more woman on your website have the wrong details let alone they could be fake photos of them...etc..
I hope you have an answer for me, about what my complaint is about, because I am not happy & very annoyed, at the indiscretion I had found or else I will go public about this & don’t think that I won’t.

Sullivan Brell...

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5:14 pm EDT

Tinder gold membership

Purchased gold membership on 30/09/17 for one month worked at first (less than ten days) but app started freezing. I couldn’t message my matches. One match who had my phone number said my messages disappeared from his but it’s still on mine but I couldn’t send. I couldn’t swipe either way and a message popped up ‘Network Failure ‘ yet everything else on my phone works fine. I deleted app and reloaded. I’ve contacted Tinder via their suppylink on the site. Was charged for gold but now it’s not even showing on my account. My Tinder has resumed but no gold?! In fact it keeps promoting to join plus or gold. Still no response?!

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10:51 pm EDT

Tinder someone placed my picture on there

I was told that my picture is on this app and I never signed up for this nor do I want to. I want it taken off and whoever has the account closed. I want them to contact me asap regarding this matter. I am not sure of the picture but I was told that I am on there. Someone is using my picture on multiple dating applications, Tinder being one of them. They do not have a phone or email to call them so I am trying this

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10:58 pm EDT
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Tinder someone is pretending to be me

My ex girlfriend said that she found me on Tinder and I’ve never made a profile with this app. I’ve never needed this app and i horrifically mad that this is coming to my attention, it’s a picture that’s was on my Instagram and someone can easily be fake on this app, it’s stupid please take any account with the name Aundrea oregon . Please! Now!

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3:51 am EDT

Tinder nothing special

Tried it for the first time and can say that it's the most useless waste of time I have ever seen.
There's almost no information about people. You never know if they are real, where they are from.
Paid services are strange and I really don't understand what exactly it brings.
Summing it up, don't waste your time and money on that, you better go to the nearest bar and find someone you need. Stop swiping back and forth all the time.

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2:15 am EDT

Tinder tinder

I have just been made aware that there is a tinder account using my photo and same name. The problem is I didn't open up an account. I have been told that the photo used is similar to my Facebook profile picture which I have attached. Can I find out information about who opened up the account or which town it originated in. Maybe the email address used. What do I need to do to find the account and how can I shut it down. Account name is spiros

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Tinder Customer Reviews Overview

Tinder is a popular dating app that has revolutionized the way people meet and connect with each other. The app has received a lot of positive reviews from users who have found love, friendships, and casual relationships through the platform.

One of the most significant advantages of Tinder is its user-friendly interface, which makes it easy for users to navigate and find potential matches. The app also allows users to customize their profiles and preferences, making it easier to find compatible matches.

Another positive aspect of Tinder is its large user base, which increases the chances of finding a suitable match. The app also offers a range of features, including the ability to swipe left or right on potential matches, messaging, and the option to link social media accounts.

Tinder has also received praise for its safety features, including the ability to report and block users who engage in inappropriate behavior. The app also offers a range of privacy settings, allowing users to control who can see their profile and personal information.

Overall, Tinder has received overwhelmingly positive reviews from users who have found the app to be an effective and enjoyable way to meet new people. With its user-friendly interface, large user base, and range of features, Tinder is a top choice for anyone looking to connect with others online.

Tinder In-depth Review

User Interface and Experience: Tinder offers a sleek and intuitive user interface that makes swiping through profiles a breeze. The design is clean and modern, allowing users to easily navigate the app and find potential matches. The overall experience is enjoyable and addictive, keeping users engaged and coming back for more.

Registration Process: Signing up for Tinder is quick and hassle-free. Users can create an account using their Facebook credentials or opt for a phone number verification. The process is straightforward, and within minutes, you'll be ready to start swiping and connecting with others.

Matching Algorithm: Tinder's matching algorithm is based on a simple yet effective concept of mutual interest. The app analyzes your preferences and behavior to suggest potential matches. It takes into account factors like location, age, and common interests to present you with profiles that are likely to be a good fit.

Communication Features: Tinder offers a variety of communication features to help users connect and interact with their matches. The app allows you to send messages, exchange photos, and even make video calls. Additionally, the "Super Like" feature lets you express a higher level of interest in someone, increasing your chances of making a meaningful connection.

Privacy and Security: Tinder takes privacy and security seriously. The app allows users to control their visibility and choose who can see their profile. Additionally, you can report and block users who exhibit inappropriate behavior. Tinder also ensures that your personal information is protected and not shared with third parties.

Membership Options and Pricing: Tinder offers both free and premium membership options. While the free version allows you to swipe and match with others, the premium subscription unlocks additional features like unlimited likes, passport to swipe in different locations, and the ability to see who likes you. The pricing is reasonable, and there are different subscription plans to choose from.

Mobile App Performance: The Tinder mobile app performs exceptionally well, providing a smooth and seamless experience. The app is responsive and rarely crashes or freezes. It is optimized for both iOS and Android devices, ensuring that users can enjoy the app's features without any technical glitches.

Customer Support: Tinder offers reliable customer support to assist users with any issues or concerns. They provide a comprehensive FAQ section on their website and offer email support for more specific inquiries. The response time is generally prompt, ensuring that users receive the assistance they need in a timely manner.

Success Rate and Quality of Matches: Tinder boasts a high success rate and delivers quality matches. The app's algorithm effectively filters potential matches based on your preferences, increasing the likelihood of finding compatible partners. Many users have reported finding meaningful relationships and even getting married through Tinder.

User Feedback and Ratings: Tinder has received positive feedback and high ratings from its user base. Users appreciate the app's user-friendly interface, effective matching algorithm, and the ability to connect with a diverse range of people. The app continues to evolve and improve based on user feedback, ensuring a positive experience for all.

How to file a complaint about Tinder?

Here is a guide on how to file a complaint against Tinder on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Tinder in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Tinder. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Tinder on ComplaintsBoard.com.

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