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4.4 13 Reviews 493 Complaints
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Tinder Complaints 493

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L
1:53 pm EDT

Tinder privacy

A blogger called "Single Dad Laughing" has collated screenshots from Tinder to ridicule women who are on Tinder.

He body shames and abuses the women's privacy by sharing outside of Tinder.

Please can you do something as I feel this isn't appropriate behaviour. This man has a huge audience and some people have called him out, he has replied but not adequately.

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6:11 pm EDT

Tinder tinder

I contacted Tinder about 2 weeks ago. It was in relation to my account being blocked, according to the message on my phone you have blocked my account because of inappropriate behaviour .
I questioned my son that day and he said he had used my phone as a laugh when he was drunk. I have barred him from using my phone as a punishment.
Tinder I thought reinstate my account because I paid a further payment and was using it as it should be. Tonight I find my account had an error code of 40303 then after trying a number of times to log in your second message suggesting my phone once again was being used in an inappropriate manner . This is absolute rubbish, You have take my payment and restricted my membership.
I have never had a problem of comments of this nature and find it offensive and I have no idea why you have done this .
my email address is [protected]@btinternet.com and telephone number is [protected] Name David Lawson MD

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M
3:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder personal details

A friend has found a profile of my details and pictures and things about me, I believe someone may be using my details and pictures as the pictures are of my Facebook

My name is Marc musgrove
Could you please delete and get rid of everything please as this is not me and people are using my stuff of me any other details you need please get back to me as this had really annoyed me and can cause problems between me and my partner
[protected]@gmail.com

Kind regards
Marc

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D
12:45 am EDT

Tinder fake profile!!!

There is someone using a fake profile to scam money. His name is Robert 50 years old claiming to be an orthopaedic surgeon with Medical Teams International. In the spring he claimed to be 54 and working for the UN in Baghdad. You need to remove this profile and try to find out who is after this scam. He revealed to me it was a scam after I sent money and now he is searching for his next victim. Whoever it is is not the person in these pictures! The voice does not match and his English and knowledge of medicine is lacking...
PLEASE STOP HIM!

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G
3:48 pm EDT

Tinder tinder app

Tinder was working perfectly until today. It just comes up with unable to log in please try again later. I tried later and it still won't let me in.
I usually log into tinder with my Facebook. I tried logging out of tinder and logging back in but it wont even let me into the app. I even tries confirminy my mobile number to log in and i still cant log in.
How will this be fixed so I cna start chatting to people again?
I had a match but now I can't chat to them as the app is playing up on my mobile.

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10:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder second complaint still blocked from tinder

Second complaint still blocked from tinder. I have been blocked from tinder for no reason. I have done nothing wrong. Somebody has lied or something has gone wrong. Like I said in my last complaint, I've been on the site for two months now and have not had a complaint that I know of. Why would I start getting complaints now. Could you please correct this situation? I really enjoyed tinder and would like to be back on it as soon as possible.
Thanks,
Tanna

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K
10:36 am EDT

Tinder different way

What should do people who don't use facebook? I needed to create a new FB account to log in, even though I don't like FB and never use it. The tinder team has to think of a different way of an authorization. I constantly have troubles with Facebook, and because of it, I can't write to anyone. So all of my matches think that I'm ignoring them. Please resolve this issue. Thank you in advance

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1:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder i've been blocked falsely.

I've been blocked falsely. Jason age 53 from Kingfisher Oklahoma is the one that is a scammer. Not me. I have been on the site for two months. I've never had a complaint that I know of. I don't think it makes sense at all that I would start getting complaints now after being on the site for two months. It just doesn't make sense. Could you please reconsider and correct this situation?
Thanks,
Tanna

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K
11:18 pm EDT

Tinder identity theft

Over the last week multiple people have contacted me. Someone is pretending to be me and I want it to stop. I have never had tinder. They are using my contact details my name my photos! It is not right I am getting abused via Facebook with men thinking this person is me. This person the week before my wedding went wild on tinder giving me a bad name and hitting up countless men "for a good time before I'm off the market" this is disgusting and should not be able to even happen. I have screen shots of the profile that have been sent to me. My App Store can prove I have never had tinder. This profile needs to be closed and I am heartbroken and disgusted that for the rest of my life there will be people out there that think this was me trying to cheat on my husband. Reply to me asap. Remember identity theft is against the law and I will be getting this issue resolved thank you!

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B
5:27 am EDT

Tinder unauthorized credit card charges

To Whom it May Concern,

You made an unauthorized charge to my credit card in the amount of $19.99, and this was not the amount listed in my local currency. You have my account on auto refill and I have tried numerous times to stop it, but for reasons you make in nearly impossible to deactivate it when I never even activated it. Refund the $19.99 taken without my authorization back to my credit card or I will initiate a charge-back with your PSP. Should you need any other information from me you can call me on the listed number or send an email to my address at [protected]@gmail.com. I will give till the end of the business day Friday to send me back confirming that the money will be credited back to me.

Meanwhile I have logged out of my account and will suspend my use on Tinder until this is resolved to avoid any situations like you saying "you already used the premium service this month", when that apparently is not true.

Thank you for your help and consideration on the matter. I look forward to this being resolved quickly.

Respectfully,

Brian Goldner
[protected]@gmail.com
+[protected]

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D
8:39 am EDT

Tinder card payment

I had a tinder account on my other I-phone which had water damage and I bought a new phone and downloaded the application for Tinder again. I have tried to make a payment to get Tinder Plus and it is now bringing up a purchase error that my subscription is currently tied to an existing Tinder account. I am unable to access my old account, how do I overcome this?

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K
5:19 am EDT

Tinder no sms with a code

Don't know what's the matter, but I still can't be verified, there's no sms with a verification code. Their customer support is useless as well. They tell me to do obvious things I did before calling them. And when I say that, they tell me to try later then.
I've heard that other people have same issues. The newest update is very different from the previous one and looks like it's worse. I wish I could install it...

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T
6:05 am EDT

Tinder tinder fake profile

To whom this comerns,
I received a message from my girlfriend acussing me of having a tinder account and having liked images of females. I have never been on tinder or had a account on tinder. I do not even use social media. I don't know how it was set up but I would like to report it and have the account deleted. The account that has been used to represent me is www.tinder.com/tyronegambler_78 please delete it so I can move on with my life.

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S
4:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder tinder - I lost my account access!

URGENT !I have had Tinder on my iphone 5 for several years and today Aug 12, 2017 I had to sign in--never before... I didn't remember the password and now I have a new account which I don't want to use-- I want my old account with contacts etc.
Susanne is the sign in name from my FB account, Swiss based, telephone is +41 ending in 6977. Please how do I get this account access back? PLEASE ADVISE TO susanne.[protected]@gmail.com
THANK YOU.

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K
12:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder questions

Hi tinder,
My name is Karlie and just yesterday I was in tinder and it was working perfectly fine. Nothing was wrong and it was all grand. I have never tried to sell anything, I have never sent anything inappropriate over tinder and I haven't even beenmessaging anybody in a few days because I have been moving into college. Yet today when I tried to log in through facebook, I got the 40303 error which online says that i have been bannef. But I don't understand because I haven't done anything wrong. If you could please reply back I would love to know atleast why I was banned because I know for a fact that i have don't nothing wrong. I even read the TOS. Please and thank you.

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M
3:12 am EDT
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Tinder Being removed from using site

So a boy and me matched and he was rude to me so I was sassy because of an age gap like if u don't like it doesn't swipe right anyway, stood up for my self and in return and then all of a sudden my account was logged out and I cannot log back in. It is awful all I want to do is swipe like what am I supposing to do now let me back. Like I did nothing wrong w the app and just want to be let back to use it. He was rude and I didn't take it and I don't think I should be removed from the app bc a boy didn't approve like r u kidding me this is 2017. I really enjoyed your app this past week and want to be able to continue with ur site but I am not able to currently and would love to be able to use it on a regular basis as I was this past week. Now let me back in please

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Joseph foxio
US
Nov 12, 2018 8:17 am EST

I had 5 matches the app had a glitched and I lost everything and can't swipe anymore ! Please help

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Miriam 1
St Pierre & Miquelon
Nov 12, 2018 11:16 pm EST

hi i am on facebook i try to open tinder try to submit t it tells me you all ready authorised tibder confirm and when u confirm it go bavk to start not allowing me to open the tinder

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Sonika15
IN
Nov 11, 2018 6:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

There is a profile with name-pooja, 27 HDFC bank, Nirma institute of managment & location Indore india ...This is fake profile which uploads all my photos...i want to delete my photos as soon as possible from this account...otherwise surly i'll take a legal action

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Viraj Bhanushali
US
Nov 12, 2018 12:44 am EST

I have tinder plus but I don't get to see who has liked me. I get a notification saying someone has like you there in nothing in the app. It shows boost for likes and then when i swipe i get matched with people who has liked me. That is not why i have paid for it. That like thing only worked for 2 days i guess.

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Timothy Bourgault
US
Nov 05, 2018 11:03 am EST

I deleted my account and yet I was still charged. I am curious why I would be charged for a service that I unsubscribed from. I don't know what else to say, I want my money back! The email associated with the account was Tim.bourgault@gmail.com. Please issue me a refund promptly. Thanks!

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Mal29492
US
Nov 01, 2018 2:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have tried re-downloading tinder and the Facebook and messenger app but whenever I try to log into tinder it says Oops error try to log in again even though I have done so multiple times. Please review this issue

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Pushyami
IN
Nov 01, 2018 3:41 am EDT

Someone has create a fake profile and texting people kindly help me deactivate the fake profile and also report who created it .
Someone created a fb account also kindly help me find out who ever it it

It's a matter of reputation ... kindly deactivate it .

I have attached my government id for further reference .

Kindly do the needful
ASAP

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Mia Meiring
ZA
Nov 01, 2018 6:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

She is using the name of Pippa and is apperently 19 years old. My name is Mia Meirning 15 years of age. I am scared what she will do hiding behind my face

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Whitney stephens
US
Oct 27, 2018 7:32 pm EDT

I had a tindr plus account and I was flagged because I was transgender . I contacted the legal department and was assured I was not going to be banned or flagged again. Savannah reached out to me to reactivate my membership. However, I had a a tinder plus account. It has been 2 weeks and i was using regular tinder when I had tinder plus

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Richard Frederick Jarvis
US
Oct 27, 2018 12:54 pm EDT

Hi my name is richard frederick jarvis. I have not been on tinder and yet there is a profile with my pic on it. Is there anyways i can have this removed as i Don't feel it is ethical at all to have my picture and name as someone else.

ComplaintsBoard
C
2:52 am EDT

Tinder cancellation of tinder account and refund

I joined Tinder in January 2017 and upgraded to Tinder Plus. However, I was taken ill and admitted to hospital with pneumonia on 23rd Februrary 2017. I realised it would be a long time before I would be fit enough to date and spoke with one of your customer support team on either 23rd/24th/25th February whilst in hospital. Your representative I spoke to me explained that there is a cooling off period after joining the site and that she would close down my account and refund me the subscription. I now find out that the £12.43 subscription has still been taken from my PayPal account since January until August, when I became alerted to this regular payment,
Can you please explain to me how this has happened and I require a refund as this account was closed through illness as explained above, and is therefore unauthorised?

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5:36 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Tinder tinder plus

I have been in the south of Frances for over 5 years on and off. Most of the time I'm here, tinder works fine. This time, its failing 100%. I have had tinder three days now, paid for a $10.00 a month tinder plus account and have 0 likes. Not a single person has liked me. Not now, not yesterday, not the day before that or the day before that. What is it you can do? According To my female friend, I am not showing up on tinder anywhere in my area (Antibes/Cote D'azure).

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5:20 am EDT

Tinder tinder customer service

My account got blocked for no reason after I paid Tinder plus, I contacted customer service yesterday about my account being blocked but nothing has changed. It's still saying "Something is wrong. Can't loggin" with a number. I have asked What does that mean? Why is that happening? as I have not violated any rules and I'm not a fake or spam so I don't understand why it's been a blocked.

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8:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder an app that scams

This is the fourth time they've banned my account without proper reasoning. As far as i'm concerned i've not violated any terms and they refuse to refund my monthly subscription to tinder plus. What they do is, once they've gotten a few months worth of membership - then they decide they want to look into some profiles that have been reported and then ban these profiles to get the members to start again. And how do they scam us, exactly? The remaining two weeks to three weeks worth of membership that you will never get back and the increased fee with the new account. This is how these [censor] make extra cash. I'm done with this app, bumble + raya all the way.

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About Tinder

Screenshot Tinder
Tinder is a popular dating app that has revolutionized the way people meet and connect with each other. The app was launched in 2012 and has since become a household name in the online dating world. With over 50 million users worldwide, Tinder has become the go-to app for singles looking to find love, hookups, or just casual dates.

The app is designed to be simple and user-friendly, with a swiping mechanism that allows users to quickly browse through profiles and decide whether they are interested in someone or not. Users can create a profile by linking their Facebook account or by using their phone number. They can then add photos, a bio, and other details about themselves to make their profile more attractive to potential matches.

One of the unique features of Tinder is its algorithm, which uses a complex set of factors to determine which profiles are shown to users. The algorithm takes into account factors like location, age, gender, and interests to match users with compatible profiles. This means that users are more likely to find matches that are a good fit for them, increasing their chances of finding a meaningful connection.

Tinder has also introduced several new features over the years to enhance the user experience. These include the ability to send GIFs, the option to add music to your profile, and the introduction of Tinder Social, which allows users to connect with groups of friends and meet new people together.

Overall, Tinder has become a cultural phenomenon, with millions of people using the app to find love, companionship, and casual dates. Its simple interface, powerful algorithm, and innovative features have made it one of the most popular dating apps in the world, and it shows no signs of slowing down anytime soon.
How to file a complaint about Tinder?

Here is a guide on how to file a complaint against Tinder on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Tinder in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Tinder. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Tinder on ComplaintsBoard.com.

Overview of Tinder complaint handling

Tinder reviews first appeared on Complaints Board on Feb 16, 2015. The latest review The worst customer service you will ever receive was posted on Mar 27, 2024. The latest complaint billing was resolved on Oct 05, 2019. Tinder has an average consumer rating of 1 stars from 3458 reviews. Tinder has resolved 5 complaints.
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    Jun 13, 2024
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Tinder is ranked 2 among 148 companies in the Dating Services category

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