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Tinder Customer Service

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Complaints358
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Resolved4

Tinder, Inc.

8833 Sunset Blvd
West Hollywood
California
United States - 90069

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Tinder Complaints & Reviews

Tinder / Tinder account banned

Tw
Jul 15, 2019

So I haven't really been on tinder much I bought gold A little while ago and I checked my account today and it was banned. I haven't broken any rules and I looked them over so I'm not sure why my account got banned. Could my account be reactivated? I don't really have anything else to add...

Tinder / shut off my account when I did nothing wrong.

Ja
Jul 12, 2019

I did nothing wrong. My account got banned. I want access to my account or atleast a new account. I tried just saying whatever and starting a new profile, and it didn't work. So I have no idea what I should do... Had the same account for years. Lost all that information. I need an...

Tinder / dating app

Sh
Jul 11, 2019

Tinder is fun dating app but as women we are flicking through pictures than involve men with there tounges out and there shirts off or worse. Why does tinder think it is acceptable to have us have to view these pictures in order to use their service . you cannot complain unless you first...

Tinder / banned account & appeal

Li
Jul 10, 2019

To whom it may concern, This is the third attempt to make contact with the relevant authorities at tinder. My partner and I set up an account on tinder to find a woman who might be interested in our polyamourous relationship. As far as my partner and I were aware (through reading and...

Tinder / fake tinder account using my son's photos

He
Jul 10, 2019

Good day a perpetrator has created a fake tinder account, unlawfully using photos of my minor son's instagram account without his knowledge or permission. We have contacted Tinder, but have not received any feedback or acknowledgement of receipt. Could you urgently assist to get thi...

Tinder / banned for no reason

Re
Jul 07, 2019

I tried getting on my tinder account and it stated that I had been banned for violating terms, but I don't understand what I did wrong. I purchased the tinder gold and I haven't said anything provocative. I haven't pretended to be someone else and I'm certainly not a bot. So, I'm curiou...

Tinder / tinder

Ay
Jul 04, 2019

I am trying to cancel my subscription, but there is no reply from customer service to confirm it is cancelled. I have been trying to contact them and I only get automatic response with instructions from their website which never work. They took money for this moth and I am afraid they will...

Tinder / tinder ban

No
Jul 02, 2019

Hi I'm emailing due to my tinder account being banned for 7026009623. I haven't been explicit or inappropriate with any of my matches. I don't understand why I'm unable to access my account. I also never received an email informing me of the ban. How do I dispute this or find answers a...

Tinder / i’ve been catfished

Ss
Jul 02, 2019

I've been catfished multiple times on ‘tinder' even though I've never used the application. I want it to stop as I feel like my privacy is violated and I feel bullied. As a uk citizen, I kindly ask for my request to be accepted. Below, are pictures of when my friend got ‘matched' with me...

Tinder / photos of ladies

Fa
Jul 01, 2019

Hello. Please tell me why I have to tolerate photos of dogs, cats, farms, buildings, jewellery, flowers and goodness knows what else except the LADIES? HELLO! It must be against your rules. Photos of everything else except the women. Please.? Give a guy a break? Would you mind answering me at...

Tinder / I was banned from tinder for unspecified user agreement violations

Ja
Jun 26, 2019

I am a paying member, who has been using this service for 4 years. I read the policies and cannot determine what conduct I engaged in to warrant a ban from Tinder services. I suffer from depression, anxiety and agoraphobia, thus, your service has been essential to my contact with the...

Tinder / gold

Vi
Jun 24, 2019

Hello, my account was just banned after I subscribed to your gold 1 yr service. My account had no issues previously (approximately one month or so of service) and did not violate any terms both in verbaige or pictures. Banned occured occurred after upgrade (purchase date 06/23 and banned...

Tinder / gold

Br
Jun 20, 2019

Dear tinder I paid £27.99 through apple to open a tinder gold account however so far I have been unable to access it as it keeps telling me that there is no account in my name even although the money has been taken from my account my details are kenny donaldson 00380 67 235 3976 [email protected] I had...

Tinder / someone is using my pictures with a different name

Hr
Jun 20, 2019

A girl named Rhea from bombay location is using my pictures and has made a fake profile. Please report that account as soon as possible. She has been matching with people impersonating me. It can be misused for something bad also so please on precautionary basis report that profile. It i...

Tinder / hello

Se
Jun 18, 2019

Good afternoon, My name is Seamus Hackett and have been a member for over a year now. I tried to log on with my mobile phone and found I was banned from my account. I also tried from Facebook. I have not been given any reason as to why this has happened only a standard answer saying I ha...

Tinder / tinder

Va
Jun 12, 2019

Dear Sir/Madam I have been using your service and all of us sudden without doing anything Inappropriate I was banned. I launched a complaint got an email reply to provide more info the only thing I was able to provide was a screenshot showing I was banned. My email is [email protected] phone number...

Tinder / a fake profile

Ta
Jun 08, 2019

A guy contacted me on Instagram just now. We talked and he asked me about how far was my palace from his college. And I told him it was very far away and he said you said something else earlier. He claimed that he found me on tinder and we matched and we've talked on tinder but I don't...

Tinder / getting banned for no reason

Ka
Jun 06, 2019

I was ban from tinder for literally no reason. Plus I've bought tinder plus for my profile and this happens. Been a tinder plus and gold user since last 3 monts and this is how I get treated. If you seriously don't work on this, I'm writing a letter to your head authority. Please Check...

Tinder / been charged full year subscription

Pa
Jun 05, 2019

Dear sir or madam, My name is Paul Conley. Can you help me please. Upon signing up to tinder on the app it showed me I would be charged £11.72p per month for tinder subscription. I signed up to it as I thought that monthly charge is affordable. However, upon checking my bank today it...

Tinder / service

Gu
Jun 05, 2019

Purchased tinder gold, I logged out and signed back in and lost gold. Try to restore several times with no luck. Contacted Tinderhelp who kept on requesting screen shots of the issue. I have sent 7, 4 days with no reply from customer support. Paid 6months in full, was a monthly format and...

Tinder / tinder gold scam

Le
Jun 04, 2019

Had 10+ on the matches as they were advertising me gold so I thought why not. So bought it, thought great there were 12 women, only to realise I had swiped left on 6 of these women throughout the day. And 4 of the other 6 were not only scam accounts 1500+ miles away but also fell outside of...

Tinder / banned

Le
Jun 03, 2019

My sister had previously used my number and email unknowingly to make a tinder account, and it was rightfully banned but now I myself am wanting to have a tinder account but cannot since she had my number and email blocked and was wondering if there was any way around being banned. It...

Tinder / tinder plus

Sc
May 30, 2019

REPORT THIS COMPANY TO TRADING STANDARDS & WATCH DOG FOR FALSE ADVERTISING. ENOUGH REPORTS AND THEY WILL INVESTIGATE INTERNAL OPERATIONS I used tinder a long time ago (many years) and purchased the tinder plus option. All of a sudden I got an error number pop up on the screen. Tried everything...

Tinder / paid for likes disappearing

Co
May 29, 2019

Hello my name is Conor. I have used tinder for a while now and overall it has been a positive experience, however I have recently paid for 25 likes. I have proveeded to use approximately 5 or so likes and all the rest have disappeared. This is the 2nd time that likes have dissappeared. A...

Tinder / unauthorized credit card charges.

Di
May 28, 2019

I was billed 112.00 for a 6 month membership that I did not authorize. I downloaded the app on 5-24-19 and thought it was free. Can someone please assist me with this issue. My name is Dianna Jester and my email is [email protected] I am recently divorced and have limited income. I...

Tinder / banned

Au
May 25, 2019

I have been banned and i have done nothing wrong i sinmply wuit using the app cause i had found some one about 4 months later I tried logging back on and it says i was banned for violating the terms and conditions i read them and there is nothing there that i have gone against I would very...

Tinder / no customer support, they blocked me by putting me on invisible

Io
May 22, 2019

I have started using tinder few weeks ago and this was the most horrifing experience I ever had by using a dating app. I have bough tinder plus and first time I started to use it, it worked 3 hours, after that, I couldnt send or receive messages and one person I was in contact with told me...

Tinder / tinder gold subscription / banned for no reason

Ch
May 22, 2019

Hi there, i was banned today 22/05/2019 for "a violation of terms of use". I paid for the subscription 2 days ago havent even spoke to anyone yet and only have 2 pictures of myself on my account (which are family friendly pictures) so i am very confused as to why i am banned. Hopefully you...

Tinder / account banned

To
May 21, 2019

gold member account banned again i travel all over the world and use tinder, this is the 3rd time I'm in nigeria and my tinder location is back home in israel. this is the 3rd time i have been banned for no reason. i have payed full yearly membership last month, and now banned and can not...

Tinder / a scam located in kiev ukraine

Lu
May 20, 2019

Some profile in tinder called evgenia in kiev is a scam. Some crook use the pictures of a girl in moscow that I discovered later to be an instagram succesfull profile. That crook is trying to catch guys that will pay for a travel with that fake evgenia. The phone he is using in whatsapp i...

Tinder / banned for no reason

Le
May 14, 2019

good afternoon. i am a 23 year old female named lexii and i had an account with tender for a while before it got deleted and i got banned from the site for no reason. im not sure why this wouldve happened and ive tried to recreate one since it happened but it still says im banned and it...

Tinder / I got banned for nothing

Ha
May 13, 2019

on the app it says 17+ i was 17 turning 18 in a couple days when i got banned. i am not 18 and have not been u banned. i did absolutely nothing wrong and never got to experience the app because i was a few days young. RIDICULOUS. i mostly got the app because i struggle with getting a...

Tinder / tinder gold then banned

Me
May 10, 2019

i signed up for tinder gold paid $50 for one month. one conversation with one tinder member became aggressive (his side) i defended myself appropriately without being aggressive back. he then said he was sick of time wasters and was going to report me for harassment. i reported him...

Tinder / someone made a fake profile on tinder

Ra
May 09, 2019

Hello, I am Rashmi Tiwari, 21, from Pune. Few days ago, my friends told me that I am on Tinder. Someone used my picture with name Neha and bio was Hook-ups. This created a very bad image in front of those who are my new friends. One of my close friend informed me about it and I was shocked. None...

Tinder / account banned without explanation

La
Apr 29, 2019

Hello, I've signed up on tinder to find a partner. A couple of weeks in, I decided to upgrade my account since I was missing out on some connections. A couple of days later, my account was banned while I was in the middle of trying to communicate with someone. I do not feel that I did...

Tinder / tinder

Aa
Apr 25, 2019

Well I literally got banned for nothing I'm not a perv I don't harrass people I have no understandwhatsoever of how this ban came about I've used the app for years and never had a problem. Would very much like some form or resolution as I didn't do anything just woke up to a ban . I would...

Tinder / banned

Wa
Apr 23, 2019

I have only been using this app for 30 min. I have had no contact with anyone on the app. My profile fit the guidelines yet when I went to log back in it said I was banned. I reread the guidelines and my profile fit without going against it. I would like to be unbanned and inform of why my...

Tinder / online dating site/app.

De
Apr 21, 2019

Hi, recently joined the Tinder online dating app and within 3 wks i started conversation with 3 guys of interest. Investing time and cost leading to future meeting each other that has now been lost as i went to jump back online to set up the meet and found i was banned. My account locked...

Tinder / banned for absolutely no reason

Do
Apr 18, 2019

I haven't been logged into my account for about 2 months maybe longer and when I tried to log in it said I was banned. I went over the guidelines and I'm more than sure that I didn't break any rules. I just dont understand. Itd ne great if you guys gave me a specific reason but no. I...

Tinder / tinder banned me thrice within 24 hours

Ad
Apr 18, 2019

I tried logging in to my tinder app on Wednesday night & realized I've been logged out & banned, I opened another profile 1am this morning and I got banned opened another at 11am & now I've been logged out, I really want to know what the issue is, is someone reporting my picture, profile...