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Cupid Media Pty Ltd
Cupid Media Pty Ltd Customer Service Phone, Email, Contacts

Cupid Media Pty Ltd
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3.0 3 Reviews 1 Complaint
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Cupid Media Pty Ltd reviews 3

ComplaintsBoard
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12:00 am EDT

Cupid Media Pty Ltd Mixed Feelings but Worth a Try

BBWCupid offers a platform for plus-size singles to connect, but the experience seems to vary. Some users appreciate the diverse profiles and easy search features, while others express concerns about fake profiles and slow customer service. Despite mixed reviews, the site's commitment to providing a safe space for BBW dating is commendable. If you're open to exploring different options and willing to navigate potential challenges, BBWCupid could still be worth a try for finding meaningful connections.

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12:28 am EST
Verified customer This review was posted by a verified customer. Learn more

Cupid Media Pty Ltd Scam site

If you are a real person, don't go uploading your pictures and personal information on any of the Cupid Media sites or sister organisations they prompt you to join while on your page or being advertised on your page.

They will seize your pictures and shut you out!

There are little boys in cafes and fraud-business offices that open for dirty business - use these seized profiles and information to deceive men and women and defraud them in the end.

There sister sites like travelmates & datemyage etc have bots that speak to you non-stop while they prompt you to buy their subscriptions. Why cheat people, Why scam people, Why not grow your site in a decent and organic way then prompt people to pay.

I pity the enormous number of desperate men and women being conned and deceived on such sites that keep increasing in numbers as world economies sting harder and people are desperate to make money by hook or crook- they must have figured if big tech are gaming people and stealing from them and making money off them without them knowing, why don't we too?

It's not only sad and pathetic, it's killing - they are killing innocent people by the day but don't even know it, really sad

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  1. Pros
    1. Niche dating focus (BBW community)
    2. Extensive user base globally
    3. Advanced matching algorithms
    4. User-friendly interface & features
    5. Robust privacy and safety measures
  1. Cons
    1. Limited niche market focus
    2. Potential for fake profiles
    3. Competition from larger dating apps
    4. No innovative matching algorithm

Cupid Media Pty Ltd complaints 1

ComplaintsBoard
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4:51 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cupid Media Pty Ltd not being able to contact company to delete profile

I would like to delete my profile and there is no way to contact the company online as I am not in a position to phone the company. What is the problem with that? It seems they are doing this on purpose to keep you on the site so you will upgrade. Not happening! If my profile is not deleted then my lawyer will be involved and there will be a very large payout from you! Thank you.

Read full review of Cupid Media Pty Ltd and 3 comments
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The complaint has been investigated and resolved to the customer’s satisfaction.

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George Brounos
, US
Aug 20, 2018 1:07 pm EDT

If you create your profile using Facebook it isn't possible to delete the profile. The reason is because before the profile can be deleted a password is required but if you signed up using Facebook you don't have a password. I tried using my Facebook password but it didn't work.
This can't be legal! Avoid

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not-happy1
Altamonte Springs, US
Apr 15, 2013 6:44 pm EDT

I have had an account for about 3 or 4 years, and I have not had any problem. Well, yes, sometimes when I login it tells me that I am not recognized. Most of the time I just link on an email and it logs me in automatically. I have payed and lapsed several times. It is a good site, however I have NOT been able to login for the last three weeks. I was logged in, and searching, and then the next day I was looking at one email and wanted to check a specific lady, when I clicked on the link, it went to the login page, and it did NOT logged me in automatically. I tried logging in manually, and it would not let me in at all. I tried resetting the password, and it said that it had sent an email, however I did not see anything. I have tried several times for the last couple of weeks, and although the website says they sent me an email to reset the password, there is none, I have also checked the SPAM folder, and there is nothing. I sent email to the team@BBWcupid.com and have not received an answer.
VERY DISAPPOINTED!

S
S
Stella Mwangi
, KE
Feb 01, 2013 12:21 am EST

Dear laffkat,

Members are allowed to delete their dating profiles at will and under no circumstance do we force a member to keep a profile or upgrade their membership if they are not interested in doing so. Deactivating a profile is very easy and you can do it on your own or you can ask our customer service team to do it on your behalf by sending an email to team@bbwcupid.com. Kindly provide your membership details.

If you would like to deactivate your account on BBWCupid.com by yourself, kindly log into your account, go to the ‘Settings’ menu on your member homepage and click on ‘Switch off member profile’. This will direct you to a page where you will be required to provide optional feedback on your reasons for switching off your profile. Once you are done, click on the ‘submit’ button and your request will be processed within the next 24 hours.

Is Cupid Media Pty Ltd legit?

Our verdict: Cupid Media Pty Ltd has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Cupid Media Pty Ltd's position as a benchmark of trust and quality within its industry. Users and clients of Cupid Media Pty Ltd can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Cupid Media Pty Ltd earns 100% level of Trustworthiness

Perfect Trust Endorsement: Cupid Media Pty Ltd achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Cupid Media Pty Ltd. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Cupid Media Pty Ltd resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Cupid Media Pty Ltd has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for bbwcupid.com can be seen as a positive aspect for Cupid Media Pty Ltd as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Cupid Media Pty Ltd's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Bbwcupid.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Cupid Media Pty Ltd and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Adult content may be available on bbwcupid.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

Bbwcupid.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Cupid Media Pty Ltd.

However ComplaintsBoard has detected that:

  • Cupid Media Pty Ltd protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from Cupid Media Pty Ltd that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
  • We conducted a search on social media and found several negative reviews related to Cupid Media Pty Ltd. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Cupid Media Pty Ltd

Cupid Media Pty Ltd operates BBWCupid, an online dating platform catering to individuals interested in plus-size singles. The service offers profile creation, match suggestions, and communication tools to facilitate connections. It is part of a network of niche dating sites serving diverse demographics.

Cupid Media Pty Ltd Customer Reviews Overview

Cupid Media Pty Ltd operates BBWCupid, a niche online dating platform catering to individuals interested in plus-size dating. The service connects users seeking romantic relationships with a focus on body positivity. BBWCupid offers profile creation, search filters, and various communication tools to facilitate interaction between members. The platform is part of the Cupid Media network, which specializes in developing dating sites that target specific demographics and interests. BBWCupid aims to provide a comfortable and accepting environment for users to find compatible partners.
How to file a complaint about Cupid Media Pty Ltd?

Here is a guide on how to file a complaint against Cupid Media Pty Ltd on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Cupid Media Pty Ltd in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with the company. Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary information is included.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button on the ComplaintsBoard.com website.

9. Post-Submission Actions:
- After submission, regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Cupid Media Pty Ltd on ComplaintsBoard.com.

Overview of Cupid Media Pty Ltd complaint handling

Cupid Media Pty Ltd reviews first appeared on Complaints Board on Jan 29, 2013. The latest review Mixed Feelings but Worth a Try was posted on Mar 27, 2024. The latest complaint not being able to contact company to delete profile was resolved on Jan 29, 2013. Cupid Media Pty Ltd has an average consumer rating of 5 stars from 3 reviews. Cupid Media Pty Ltd has resolved 1 complaints.
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  1. Cupid Media Pty Ltd contacts

  2. Cupid Media Pty Ltd phone numbers
    011 61 7 55711181
    011 61 7 55711181
    Click up if you have successfully reached Cupid Media Pty Ltd by calling 011 61 7 55711181 phone number 0 0 users reported that they have successfully reached Cupid Media Pty Ltd by calling 011 61 7 55711181 phone number Click up if you have UNsuccessfully reached Cupid Media Pty Ltd by calling 011 61 7 55711181 phone number 0 0 users reported that they have UNsuccessfully reached Cupid Media Pty Ltd by calling 011 61 7 55711181 phone number
    61 7 5571 1181
    61 7 5571 1181
    Click up if you have successfully reached Cupid Media Pty Ltd by calling 61 7 5571 1181 phone number 0 0 users reported that they have successfully reached Cupid Media Pty Ltd by calling 61 7 5571 1181 phone number Click up if you have UNsuccessfully reached Cupid Media Pty Ltd by calling 61 7 5571 1181 phone number 0 0 users reported that they have UNsuccessfully reached Cupid Media Pty Ltd by calling 61 7 5571 1181 phone number
  3. Cupid Media Pty Ltd emails
  4. Cupid Media Pty Ltd address
    PO Box 795, Southport BC, Queensland, 4215, Australia
  5. Cupid Media Pty Ltd social media
Cupid Media Pty Ltd Category
Cupid Media Pty Ltd is related to the Dating Services category.

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