Time Warner Cable — increase in monthly payment
On 8-11-08, I purchased a monthly package including basic cable for $7.08, Road Runner Lite for $29.95, and Digital Phone for $19.95. I was told my monthly bill would be $60.25 for the first year. Although I don't have a contract, my introductory rate for my internet service would not change for the first year. I've had Time Warner for 3 months and the cost of the Road Runner Lite has gone up $3.00. I called and talk to a Ms Robinson, and she said everyones went up. I know that can't be true so now I have 2 employees being dishonest to me. On the bottom of the bill it states: Effective with your current bill, the monthly rate for your internet service will increase $3.00 per month. If you are currently receiving an introductory rate for your internet service, the adjustment will be applied at the end of your promotional period. I am receiving the introductory rate. My increase should start after 8-11-09. Their are too many internet providers that will give me the same kind of services and they will be honest with me.