Menu
ADVERTISIMENT
Home Fashion & Shopping TideBuy terrible customer service.

TideBuy review: terrible customer service.

R
Author of the complaint
9:18 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought a dress from TideBuy. Before placing the order I checked their return policy very carefully because I had some problems with other online shopping sites. Their return policy clearly stated they will accept the return if the customer is not completely satisfied. Few weeks later I received my dress, but the size was wrong. I immediately contacted customer support and they told that cannot offer me a full refund. I was told they will only refund 50% of the price. I asked about other options and then they offered me sending the dress back to them. There was no point in doing that because they refused to pay for shipping. In both variants I remained the loser. Never ordering something from TideBuy!

ADVERTISIMENT

More TideBuy complaints & reviews

0 comments
Add a comment
ADVERTISIMENT

Learn how the rating is calculated

83 complaints
15 resolved 68 unresolved

TideBuy contacts

(added by reviewer)
Phone number
Address
No. 163/165 Aleja Krakowska Road, 05-552, Poland
Website
Category
ADVERTISIMENT