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CB Events and Festivals TicketNetwork Complaints #2-21
TicketNetwork

TicketNetwork review: Website switch

G
Author of the review
12:06 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I went to TicketMASTER to purchase a ticket for an event. After purchasing the ticket, I immediately noticed it was TicketNETWORK and my credit card company had declined as fraud prior to my final purchase. (So my credit card company obviously knew them to be a problem).
I immediately tried to cancel the transaction, but their website provided no way to do so online. I sent an email to their customer service and called their customer service number and was on hold for 45 minutes. They DO NOT give refunds period. Their price for tickets is quadruple what other sites offer.
I highly recommend NOT doing business with this outfit, TICKETNETWORK.
Also, the email receipt has the Seller listed as All Access Tickets.

Desired outcome: A refund & they go out of business

Keywords:
business credit card customer service email receipt event ticket fraud refunds ticket price ticket purchase transaction cancellation
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  1. TicketNetwork Contacts

  2. TicketNetwork phone numbers
    +1 (888) 456-8499
    Click up if you have successfully reached TicketNetwork by calling +1 (888) 456-8499 phone number 0 0 users reported that they have successfully reached TicketNetwork by calling +1 (888) 456-8499 phone number Click down if you have unsuccessfully reached TicketNetwork by calling +1 (888) 456-8499 phone number 0 0 users reported that they have UNsuccessfully reached TicketNetwork by calling +1 (888) 456-8499 phone number
    Customer Service
    860-644-4000
    Click up if you have successfully reached TicketNetwork by calling 860-644-4000 phone number 0 0 users reported that they have successfully reached TicketNetwork by calling 860-644-4000 phone number Click down if you have unsuccessfully reached TicketNetwork by calling 860-644-4000 phone number 0 0 users reported that they have UNsuccessfully reached TicketNetwork by calling 860-644-4000 phone number
    Broker Software Sales
  3. TicketNetwork emails
  4. TicketNetwork address
    75 Gerber Rd E, South Windsor, Connecticut, 06074, United States
  5. TicketNetwork social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 27, 2026
  7. View all TicketNetwork contacts
TicketNetwork Category
TicketNetwork is ranked 8 among 22 companies in the Events and Festivals category
#06 Brown Paper Tickets Brown Paper Tickets #07 Ticketfly Ticketfly #08 TicketNetwork TicketNetwork #09 TicketSales TicketSales #10 Branson Shows Branson Shows
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