On October 16, 2017 I purchased Pink tickets through my business account Debit card in the amount of 646.64 card ending in 9312. My ex girlfriend asked me to transfer tickets to her ticket master account Sandra Donaldson, then Pink cancelled her tour, we were told that she needed to transfer back to me in order to get refund. She did. I have still not received a refund. I have explained due to my health I had to shut my business down and NO longer have that debit card. I have mailed all my info to the California address, and as of today have not received any information. I have chatted on line to people through ticket master, called, I have talked to Kayla, I talked to a Romona that said was a supervisor she said she would call me back, never did. I talked to a Reggie, I talked to a Isabella, they gave me a Ref # 471617 I should hear something in 3-5 days that was a month ago. I have talked to Theresa everyone is giving me the run around. Chatted with Alexa, Elias, they told me I need my old email back which was [protected]@sharedcommitmentagency.com. I just don't get it. I have called Citizens bank when they said they sent the check the bank said they have received nothing, I do Not have that bank any longer. I talked to Ricky who transferred me to resale, I mean this is ridiculous . I just want the money I paid back. My order number was [protected]-2 I purchased 2 (two) tickets, and I have all the documentation including my bank statement.