Brown Paper Tickets
reviews and complaints

The experience of getting your hands on event tickets can often be a hassle, but Brown Paper Tickets (brownpapertickets.com) has made it a breeze. This online ticketing platform is highly recommended for anyone who wants a smooth and hassle-free transaction process.

What makes Brown Paper Tickets stand out from the crowd? First of all, their pricing is transparent and always competitively priced. You can be sure that you're not being overcharged, and you're getting great value for your money.

Another aspect of their service that really impressed us was their honest and upfront communication. From the moment we booked our tickets for the NF concert, we knew exactly what to expect. Brown Paper Tickets made it clear that they would send our tickets immediately after taking payment, and true to their word, we received our tickets within a few hours of our purchase.

This reliability and promptness gave us peace of mind and allowed us to enjoy the event without any stress or worry about our tickets. But that's not all – the service we received from Brown Paper Tickets was impeccable. They were polite, friendly, and helpful every step of the way.

Overall, we had a fantastic experience with Brown Paper Tickets, and we highly recommend them to anyone in need of event tickets. Whether you're looking for tickets to a concert, festival, or sporting event, Brown Paper Tickets will make the process easy, affordable, and stress-free.

As a member of a church that opted to use Brown Paper Tickets for an event, I am extremely disappointed with the service provided by this company. It has been over half a year and our church still has not received payment for the tickets sold through the company's platform. Despite numerous attempts to communicate with their customer service team, all we have received are excuses and no actual resolution.

What is even more concerning is that this is not an isolated incident. It has come to our attention that Brown Paper Tickets has already been sued by multiple organizations for failing to pay up. This raises serious concerns about the ethics and business practices of the company.

As someone who understands the value of a well-organized event, I highly advise other organizations to steer clear of Brown Paper Tickets. The inconvenience and frustration that comes with having to chase down payment months after an event is not worth the risk. It is unfortunate that we had to learn this lesson the hard way, but hopefully, others will be able to avoid our experience.

From start to finish, Brown Paper Tickets (brownpapertickets.com) went above and beyond for our charity event. As someone who is not in the habit of leaving reviews, I felt compelled to share my positive experience.

Planning and promoting events can be a daunting task, but Brown Paper Tickets made it a breeze. Their user-friendly platform made it easy for our team to create and customize our event page. We were able to add all the necessary information such as event details, location, ticket prices, and even images. What's even better is they offered free ticketing services, which helped us save a considerable amount of money that went towards our charity.

Another great aspect of Brown Paper Tickets is the customer support they provided throughout the process. Any time we had a question or concern, their team was available to assist us. They were responsive, helpful, and had a genuine interest in ensuring our event was a success.

But what really impressed us was the promotion support offered by Brown Paper Tickets. They helped us reach a larger audience by promoting our event across their platform. They also provided us with tools to create additional buzz around our event, like social media integration and email marketing.

In short, if you're planning an event, Brown Paper Tickets is a must-use platform. From the ease of use, to the fantastic customer support, to the promotional tools – it's clear that this company is dedicated to the success of your event. Highly recommend!

As a consumer, I was extremely disappointed with my experience using Brown Paper Tickets. It has been a grueling four months since I made my refund request, and I still haven't received my money back. My first attempt to receive a refund was done through the phone, and I was promised that I would get my money back. Unfortunately, nothing happened, and I had to file another request via email.

Needless to say, I am on a fixed income, and keeping someone's hard-earned money is not something that I take lightly. I'm feeling upset and frustrated that I've had to endure such an ordeal with no resolution in sight. I've lost my confidence in this company's ability to deliver on their promises.

As a consequence of this dreadful experience, I've made the decision never to do business with Brown Paper Tickets again. It's a shame because their platform offers an immense selection of event tickets that could appeal to a broad audience. Still, their lackluster customer service and failure to refund my money have lost my trust.

Overall, I wouldn't recommend Brown Paper Tickets to anyone looking to purchase event tickets. It's crucial to be able to trust the companies we do business with, and this company has failed me in that department. Save yourself the headache and disappointment, choose a different service provider.

I recently had the pleasure of using Brown Paper Tickets (BPT) for my event needs and I couldn't be happier with my experience. One of the things that stood out to me the most was the zero to minimal fees - it really made a difference when considering our overall budget. Plus, BPT has a great platform that allows you to search for discounts on events and provides a ton of useful information about each event.

The customer service at BPT is truly outstanding - the team is knowledgeable, friendly, and always willing to lend a helping hand. They are quick to respond to any inquiries or concerns, which made me feel secure in my decision to use their services. Another thing I appreciated was the flexibility when it came to ticket options - BPT offers a range of choices that their competition simply cannot match.

Finally, what really stood out to me about BPT was their donation function. As a socially responsible human being, I really value companies that give back to their community. It was heartwarming to see that BPT supports various charitable causes through their donation option. Overall, if you're looking for an event ticketing platform that's affordable, user-friendly, and socially conscious, look no further than Brown Paper Tickets.

I recently came across Brown Paper Tickets (brownpapertickets.com) and unfortunately it seems that the company is currently struggling. From what I have seen, they seem to owe money to various parties and the process to receive a refund or payment can be quite difficult. Many individuals have had to resort to filing a complaint with the Better Business Bureau or requesting a charge back from their credit card company in order to receive what is owed to them.

It is concerning to note that the Washington Attorney General's Department has been inundated with a significant number of complaints against Brown Paper Tickets. It is unfortunate that the company has not been able to handle their finances adequately, leading to unpaid debts and disgruntled customers.

Overall, it is important for individuals to exercise caution when utilizing Brown Paper Tickets for any purchases or events. It may be beneficial to explore alternative ticketing options until the company is able to resolve their issues and provide satisfactory service to their customers.

As a passionate advocate for women in the arts, I was thrilled to use Brown Paper Tickets for my one act play festival, Women At Play(s), in March 2020. The platform seemed like the perfect fit for my event, which aimed to promote diversity and support female artists. Unfortunately, my experience with Brown Paper Tickets was far from ideal.

Despite the success of my festival, I quickly noticed that I wasn't receiving all of the ticket money that my audience members had paid. I tried to communicate with the company through phone calls and emails, but only received automated responses. It was frustrating to feel like my concerns were falling on deaf ears.

After weeks of unsuccessful attempts to resolve the issue, I felt as though I had no choice but to escalate things further. I filed a formal complaint with the state of Washington, which thankfully mandated Brown Paper Tickets to pay me what I was owed. However, even after this legal intervention, I have yet to receive all of my money.

As someone who has poured my heart and soul into promoting women in the arts, it's disheartening to face such complications with a ticketing platform that I had high hopes for. While I hope that my experience was a one-off anomaly, I feel it's important to warn others who may be considering using Brown Paper Tickets for their own events. Proceed with caution.

As a human being who has been on the receiving end of Brown Paper Tickets' services, I feel compelled to share my experience and urge caution when deciding to work with this company. My fellow event organizers and I had booked a music and food festival in Santa Cruz on March 7th, and we chose Brown Paper Tickets to handle ticket sales and payment processing.

Unfortunately, our decision proved to be a costly mistake. Despite successfully collecting money from our patrons, Brown Paper Tickets has yet to fulfill their payment obligations to us. It is important to note that ours is not an isolated incident, as multiple complaints from other disgruntled customers have surfaced regarding the company's failure to pay.

It is alarming and disheartening to learn that there have been accusations of Brown Paper Tickets taking money and not honoring their agreements. I implore anyone who is considering using their services to conduct thorough research and assess the risks involved.

Our experience has been frustrating and costly, as we have incurred all expenses related to the event, including payments to the performers and food service group that we engaged. Sadly, despite multiple attempts to communicate with them, we have yet to receive any indication from Brown Paper Tickets that they have any intention of paying us.

In conclusion, I advise anyone who is considering using Brown Paper Tickets to do so at their own risk. It is always advisable to carefully review and scrutinize the companies we choose to trust with our hard-earned money. In light of our experience and that of others, it would be prudent to exercise caution and consider alternative options.

If you've ever had a bad experience with Ticketmaster, Brown Paper Tickets might just be a breath of fresh air for you. As someone who's tired of paying exorbitant fees just to get a ticket, I can't say enough good things about this site.

First of all, the per-ticket surcharge is incredibly low. For most events, you'll only pay 3.5% plus 99 cents per ticket. And for free events, there's no service fee at all. If you're looking for a bargain, you can even search for events that are heavily discounted.

One thing that really sets Brown Paper Tickets apart is their commitment to giving back. They donate 5% of net sales to a charity of your choosing, so you can feel good about supporting a cause you care about while enjoying your night out.

Another feature that I love is that tickets are refundable, resellable, and can even be sent straight to your phone. This makes it easy to manage your tickets, even on the go. And if you ever have any questions or concerns, the site offers 24/7 toll-free customer service.

Beyond all these perks, Brown Paper Tickets is just a pleasure to use. The site provides extensive event information, including maps, so you'll always know exactly where you're going and what to expect. Overall, I would highly recommend Brown Paper Tickets to anyone who's tired of dealing with the hassles and fees of other ticketing sites.

As a new owner of a children's theatre, our team was excited to utilize the services of Brown Paper Tickets for our first three shows in December 2020 and January 2021. However, our elation quickly turned to frustration and disappointment as we have yet to be paid for those shows. Our loyal customers purchased their tickets through Brown Paper Tickets, but we have yet to see the promised revenue from those transactions. Every time we reach out via email, we receive an automated response, and we have never successfully connected with a representative via phone.

To add to our frustration, the lack of compensation almost led to the loss of our business. When we tried to sign up for additional shows, we had a gut feeling that something was not right and made the decision to find another ticketing company to partner with. Thankfully, we heeded that instinct and switched to another provider, which resulted in timely payments only five days after the show closing.

We do not recommend Brown Paper Tickets for anyone looking for reliable ticketing services. As a fledgling company, we simply cannot afford to be left in financial limbo due to their incompetence. We implore others to do their due diligence and research other options for ticket sales and management to avoid the stress and uncertainty our team has faced.

As a consumer, I have had an extremely frustrating experience with Brown Paper Tickets. I purchased tickets for an event that unfortunately got cancelled, and despite my best attempts to obtain a refund, I am still waiting for it four long months later. I have tried every avenue to reclaim my funds, from emails to phone calls, yet my efforts have been met with nothing but silence and lack of response. Honestly, it's incredibly disappointing to see a company, who is supposed to prioritize its customers, demonstrate such dishonesty and lack of empathy. This experience has left me with a sour taste in my mouth, and I can definitively say that I will never purchase tickets from Brown Paper Tickets again. It's important for a business to value their clientele, and sadly, this company has shown me they don't.