Brown Paper Tickets’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of event-goers are dissatisfied with ticket purchasing experience.
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Disappointing customer service at Brown Paper Tickets: Refund never received after cancelled event
As a consumer, I have had an extremely frustrating experience with Brown Paper Tickets. I purchased tickets for an event that unfortunately got cancelled, and despite my best attempts to obtain a refund, I am still waiting for it four long months later. I have tried every avenue to reclaim my funds, from emails to phone calls, yet my efforts have been met with nothing but silence and lack of response. Honestly, it's incredibly disappointing to see a company, who is supposed to prioritize its customers, demonstrate such dishonesty and lack of empathy. This experience has left me with a sour taste in my mouth, and I can definitively say that I will never purchase tickets from Brown Paper Tickets again. It's important for a business to value their clientele, and sadly, this company has shown me they don't.
Is Brown Paper Tickets Legit?
Brown Paper Tickets earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Brown Paper Tickets has claimed the domain name for brownpapertickets.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Brownpapertickets.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Brownpapertickets.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Brown Paper Tickets and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Brown Paper Tickets. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Brown Paper Tickets complaint handling
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Brown Paper Tickets Contacts
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Brown Paper Tickets phone numbers+1 (800) 838-3006+1 (800) 838-3006Click up if you have successfully reached Brown Paper Tickets by calling +1 (800) 838-3006 phone number 0 0 users reported that they have successfully reached Brown Paper Tickets by calling +1 (800) 838-3006 phone number Click down if you have unsuccessfully reached Brown Paper Tickets by calling +1 (800) 838-3006 phone number 0 0 users reported that they have UNsuccessfully reached Brown Paper Tickets by calling +1 (800) 838-3006 phone number
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Brown Paper Tickets emailsbutcher@brownpapertickets.com99%Confidence score: 99%refunds@brownpapertickets.com98%Confidence score: 98%amandaw@brownpapertickets.com98%Confidence score: 98%support@brownpapertickets.com98%Confidence score: 98%Supportevent.prep@brownpapertickets.com96%Confidence score: 96%media@brownpapertickets.com96%Confidence score: 96%Communicationpromo@brownpapertickets.com95%Confidence score: 95%Communication
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Brown Paper Tickets social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025 - View all Brown Paper Tickets contacts
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