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Viagogo Customer Care Service

Viagogo AG

Rue de Lyon 109, 1203
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Delaware
Switzerland

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Viagogo Complaints & Reviews

Viagogo / online ticket sales

Di
Dixie1957 on Nov 21, 2017
Viagogo are no more than on line ticket touts, I logged on to the site looking for Peter Kay tickets for next September and was informed that there were still a FEW tickets remaining and that I had less than four minutes to complete a transaction, they offered two £61.00. tickets for what initially...

Viagogo / peter kay tickets

Vi
viagogoscam on Nov 21, 2017
Viagogo have scammed me after I told them not to process a transactions. They refuse to refund after I told them to cancel a transaction and have extorted and extracted the money directly from my account in a foreign currency. They are a scam company and need to be stopped. They have not...

Viagogo / no ticket confirmation email

Ch
Chloe Mckellar on Nov 20, 2017
Good day, I purchased 2 tickets to see Daniel Ceasar at the Koko in London on the 5th of February 2018. I made the payment on the 10th of October and never received a confirmation email. I have proof of payment. Please could you help me with this. I have no proof that I have the ticket...

Viagogo / id 13876835 nfl @twickers tickets sale

Ra
Raynfl on Nov 18, 2017
I sold 2 tickets for the Vikings game at the end of October. The person I sold the tickets to turned up to the event, sat together and enjoyed the game. I go as part of a group every year and had 2 tickets spare as 2 people could not make it. When the people who purchased the tickets arrived...

Viagogo / ed sheeran asia hk leg cancelled

Us
user1760736 on Nov 16, 2017
Viagogo confirmed by email on Nov 1 that HKD would be refunded to my credit card within 4 working days. I phoned my credit card company and no refund from Viagogo for the sum paid for the Nov 4 HK concert date has not been refunded. I have the email as legal proof that the refund would be...

Viagogo / viagogo will not return my ticket to me or let me use it even though it has not sold

Ma
Markallsop on Nov 15, 2017
I had four tickets listed for Little Mix on 15/11/17. The listing number is 14627906. Three tickets sold, leaving one left. I noticed at 4.30 pm on the day of the concert that the ticket had been removed by Viagogo without my Knowledge, I had no email or no advance warning of this. I...

Viagogo / little mix tickets

Ha
Harriet sadleir on Nov 15, 2017
Bought 2 x little mix tickets for the o2. I've been given no notification that they've been sent. Cost me £175 each including very high fees. I was assured they would be seats that were together and in fact they're two seats apart. As such I am hoping to re-sell them on the website however...

Viagogo / extortionate booking costs

Ja
JacquiA on Nov 14, 2017
Purchased tickets for ATP World Tour Finals on 18th November 2017 (semi-finals afternoon and evening sessions) - 2 seats for afternoon session; 2 seats for evening session. The tickets were £140.50 each (x2) and £125.00 each (x2) respectively. I have been charged £1, 008.95 and £829.59 for each...

Viagogo / fake concert tickets

Au
AustralianBec on Nov 12, 2017
On 12 November I booked 2 General Admission standing tickets on the site Viagogo for Mariah Carey at Sandstone Point Hotel, Queensland, Australia and it cost me $561. It was the first listing to come up on a Google Search and booked it without research believing that only 19 tickets were...

Viagogo / concert tickets

Ki
Kimberly Fujita on Nov 9, 2017
Bought tickets for Marilyn Manson for the October 12 th show . It's was cancelled, I tried to contact viagogo, the site just runs you around, I was never able to talk to anyone, and no emails where sent to me telling me of new concert dates or any options . I am very disappointed and...

Viagogo / tickets to john legend tonight

Er
Erin Limbert on Nov 7, 2017
I purchased 4 tickets for R1495 each - I was charged R8113, 00 - should have been R5980, 00 (OVERCHARGED by R2133, 00) and today I received 4 tickets valued at R630, 00 each - total value R2520, 00 ????????? I cannot reach any of the given contact numbers and have had no response to emails and facebook messages. Please urgently assist me. Thank you

Viagogo / johnny clegg concert tickets

Ad
Adele Lappin on Nov 7, 2017
Im totally sickened by the price I paid for my tickets only for them to arrive yesterday and the value I paid for them is not what is reflected on the tickets. Let me explain the horrendous process so perhaps you can get a better understanding of my woes and why Im demanding a full...

Viagogo / overpriced tickets

An
Ann Wooldridge on Nov 3, 2017
My daughter purchased 2 tickets for the Weeknd Concert in Sydney Australia scheduled for 2 December, 2017 (Order # 12977405). My credit card was deducted $816.25. I recently received an email stating that the tickets cost $315.00 each, then a $181.31 booking fee and a $4.95 handling fee. After...

Viagogo / overpriced tickets, not legal in dk

Ro
robkmad on Nov 2, 2017
bought noel Gallagher tickets on date 0211.17 for the concert in paris the 03.04.2017. fund out afterwards that viagogo was not the official provider of tickets for the concert. the tickets was also over prices, which is not legal in Denmark. as a buyer from denmark im not interested in...

Viagogo / false tickets-reimbursement

Vi
vickyemman on Oct 31, 2017
I bought 2 tickets from Viagogo for the 25th of October 2017 for the Paris concert at he U Arena with my credit card (please see attachment). The tickets where very expensive (89, 9 euro is indicated on the ticket but with taxes the price was finally around 150 Euro for each ticket). On top...

Viagogo / non sterling transaction fees

Gi
Gilly Hodgkinson on Oct 31, 2017
I purchased tickets in September for a concert in the Royal Albert Hall, featuring Tears for Fears. The price was £420 my credit card also charged and £12.50 Non sterling transaction fee. Viagogo were unable to send the tickets. The card was refunded and I was again charged £12.63 In total I have...

Viagogo / tickets to pink in australia 2017

Sh
sharon vandenhurk on Oct 31, 2017
Viago have charged more than they stated in my email.$515, instead have taken $165 from my credit card. Have not stated my seat numbers at concert next july, only row no. Have said I will recieve tickets 2 days before concert. I have read that other people have not recieved their ticket...

Viagogo / hi my grandmother bought tickets for the roger waters tour in new zealand

Da
Daniel Sarah p on Oct 29, 2017
Hi we brought tickets for the roger waters tour in new zealand my grandmother is a very big fan and wanted to see her favourite person one more time as her last time was when roger did a show in auckland (Under the moon) my grandmother saw their were tickets available and went on the...

Viagogo / unauthorised hidden charges

Me
Mel.McG on Oct 27, 2017
Order ID: 14411613 This morning I booked 2 x Liam Gallagher tickets for what I thought would cost me £82 per ticket. After putting in my credit card details, I got confirmation of my order and I was then told my whole order came to 279.55 Euros. I was told nothing about any extra charge...

Viagogo / tickets not received

Tr
Trinity46 on Oct 25, 2017
I booked tickets in July for the Australian Pink Floyd at the Brighton Centre on 27th Oct. I am due to travel tomorrow morning, having booked 2 nights in a hotel, and the tickets still haven't arrived for the concert in 2 day's time. Responses to my e mails have been unhelpful, and I am...

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