The complaint has been investigated and
resolved to the customer's satisfactionResolved TicketNetwork Direct — Awful company
resolved to the customer's satisfaction
I'm an old pro at ticket-buying who buys tickets to sporting events all the time -- sometimes from TicketNetwork. TicketNetwork Direct is a secondary market ticket website, just like StubHub, TicketsNow, RazorGator, and literally hundreds of other websites online. Each ticket on the website is not owned or even priced by TicketNetwork but owned and priced by different people and organizations throughout the country. These people have the ability to price tickets at whatever value they want and this fact is mentioned PROMINENTLY in the TicketNetwork "Terms and Conditions" (obviously, the guy above didn't read them). Regardless, why complain to some poor call center rep at TicketNetwork about a $17 mark-up? And why should they send over a manager to tend to this guy's every need? TicketNetwork doesn't price the tickets and they're not the bad guys. So why scream at them? Scream at yourself for buying too hastily. It's not their fault that our friend here didn't look before he leapt. I deal with TicketNetwork all the time and they're always very nice and professional. It's just important that people know what they're getting into when they buy tickets off of resale tickets. 90% of the time you're going to have a mark-up on the ticket price, so don't be surprised. That's the nature of the business and always has been. If you don't want to pay the mark-up, either don't go to the game or get a nosebleed seat left over from Ticketmaster. Just make sure, unlike the person above, that you know what you're buying before you buy it. Word of the day: RESEARCH. Research and you'll find that TicketNetwork Direct prices are usually cheaper than other resale sites. I usually go to them and I have every intension of doing so in the future.