CB Events and Festivals Ticketmaster

Ticketmaster review: Ticketmaster support is no support

worthlessTm of US

Dec 05, 2025 12:03 pm EST

Featured review

I purchased two tickets for an event December 4th, 1 month before the event. When I downloaded the app, I checked to see if I had gotten my e-tickets as Ticketmaster said I would. I sent their support seven (7) emails regarding my missing tickets. All of their responses were canned, that is, I got the same explanation... 'Just wait and you will get them'. Never happened. Same thing with my parking pass from Stubhub... no help at all. I got to the venue, and had to pull up my emails from ticketmaster, showing I did purchased them. We finally got in, having to navigate thousands of people who actually had tickets. I will NEVER use ticketmaster again, and I will relay my experience to as many people as I can. As an added comment: Their phone support via a call center is no help either.

Recommendation: do not use Ticketmaster.

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Ticketmaster Contacts

Ticketmaster phone numbers

800 653 8000

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United States

136 100

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33%
Confidence score

Australia

+1 (855) 985-4357

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Canada

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29%
Confidence score

United Kingdom

+64 800 111 999

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Denmark

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Finland

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France

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100%
Confidence score

Germany

+353 818 903 001

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Ireland

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Netherlands

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Poland

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UAE

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Mexico

+1 (310) 360-2321

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More phone numbers

Ticketmaster emails

customer_support@ticketmaster.com

100%
Confidence score: 100%

Support

Ticketmaster address

9348 Civic Center Dr., Beverly Hills, California, 90210-3624, United States

Ticketmaster social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 17, 2025
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