Ticketmaster — They took my tickets
AC/DC in Tacoma WA
Here's my big Screw you from Ticket Master.
My youngest daughter and I (I'm 56) joined the ACDC Fan club to get presale ticket codes as two separate member accounts. We then waited until the tickets went on sale through Ticketmaster. We used two separate accounts and got 2 tickets on each account. So far all was good. We then paid for the tickets and got the sale Order Numbers for the 2 sets of tickets, one email to my daughter’s email and one to my email. We then checked for Hotels in the Tacoma area near the Dome and found two rooms on the event night at the Marriott in downtown Tacoma.
I checked my bank statement the following Monday and there were 2 separate charges for the tickets. My youngest daughter Jill and I were going to use the main floor third row tickets and my oldest daughter Libby and her fiancée Jobe who would drive in from Baker Oregon would use the section 15A Row 9 tickets. After I checked my bank statement that day on 9-22-08 I didn't look at it again until the day before concert on 10-30-08. I did not look the whole report over, I had read up from the bottom and saw the 2 sales on 9-22-08. So we planned an expensive trip and overnight stay in Tacoma. I received email notices about tickets but not what tickets. So as you might get by now we arrived at the Tacoma Dome with 4 people and there were only 2 tickets because the main floor row 3 tickets had been canceled. Not only that the lady working the computer kept saying that I had canceled the tickets. As we were going over the ticket problem with the paperless ticket people one of the ladies looked at my statement and proceeded to give me hell for me canceling the 3 row tickets on 9-29-08 and was now trying to scam her. And yes there it was 7 days latter, 40 transactions later and a page away from the sales. I did not cancel the tickets and just want to know what happened? We played by the rules and did everything with two separate accounts for everything except we used my credit card for both sales. Why did the tickets get canceled 7 days later? Who canceled them? Was this done to resale the tickets at a higher price elsewhere so one of the Ticket Master partners could sell them for more money? So put yourself in my place it's 8pm in Tacoma one hour before the show and your told "to bad, there's nothing we can do!”
Like I told the lady at the booth "why would I cancel 3 row seats for what might be the last time to see ACDC?” What happened?
I will confess I don't read my bank statements unless there is something wrong. I do check for transactions that are important and might go for months without looking at it. So there is some fault on my part.
What I want to know is who the F--K canceled my 3rd Row next to the stage walkway tickets?
I still have all the paperwork showing these tickets sales so it was not a dream. This was an extremely bad way to learn about the darkside of Ticketmaster
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