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September 2025
This company is a scam. You cannot talk to a doctor. You cannot get a refund. The products are being sold to people without any screening. If you have a problem you are sent to sales representatives, who tells you there is nothing they can do. You cannot talk to a supervisor. My representative said he tell people the same thing all day.
We ordered the drop. When it arrived, we reviewed the documentation and a video, said people under 30 pounds underweight should not take it. it. Noting was stated in the ordering material. It is not safe!
This company is defrauding seniors and consumers by using doctors on a board of directors to sell the product that have nothing to do with the products. Sabastian confirmed this when I called.
The consumer is led to believe a refund is possible with a $15 penalty. However, the sales force tells you this is at the discretion of company, and refunds are never given. The ad also leads the consumer to believe the product is refundable.
Claimed loss: $508.74
Desired outcome: Refund
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They are horrible scammers. They are a multi million dollar company the leaches off off people who need help. God will judge them!
This company is a scam. You will likely not receive the product. Ordered 2 emergency type kits for well over $500 & they have never come. Called & sat on hold for customer service & sent many emails to customer service, just given excuses & nonsense about requesting more info & sorry for delay. I always liked Dr Drew & Dr McCullogh but they should be ashamed for attaching themselves to this farse/scam company!
Additional note— I did fill out at very beginning when purchasing a long questionnaire about all health issues/questions. Said a Dr would call no one I’ve ever called & order went unfulfilled. Simply kept getting sorry for delay responses when questioned & other nonsense like fill more questions out & speak to Dr but nothing ever cane to fruition of it all. Save yourself a giant headache &
STAY AWAY!
Ther a Blue
Not helping at all cancel next order Kathy Swain [protected] or mine [protected] Timothy swain
Cancel next order and refund the 74'04 back to my mercury card ending in 8036, sorry not working
timothy Swain [protected] timmyswain@yahoo.com.Thank you sent text if there's a problem
I agree. This company should be shut down by some regulatory agency. You fill out some generic health form, it gets sent to a 'doctor' somewhere whom you never see or speak to, they write a 'prescription' and send you a drug to take or use. If you change your mind, even before the product is shipped, and want to go to an actual doctor, you cannot get a refund. I would not recommend doing business with them and I do hope that somebody does something about this.
The only thing I lost was money. I took DROP for a month and a half, and lost no weight. It did, however, cost me almost $1,000 I'll never see again. I reached out to the company requesting a refund and return instructions for my unused 2nd bottle and next steps regarding the best shipping method and return address. I was told they were "unable to accept a return, issue a refund." I was then asked to leave feedback, which I did, but they did not post my 1st 1-star review. I created a 2nd 1-star review and followed up with customer support to find out why it had not yet been included on their websites reviews.
Their response was "We appreciate your follow-up regarding your review and understand your desire to see it posted externally on our website. At this time, we want to address your case internally first to ensure everything is handled with the appropriate care and attention. This allows our team to fully review the situation and provide you with the most accurate resolution before further steps are taken. While we do not have a specific timeframe to provide for external postings, please be assured that your perspective is important to us and is being shared with the relevant departments."
What needs to be "addressed" as there is no possibility of refund? So not only did their product not help me, but they refused to post negative reviews that warn others about a product that may not work for them. Please consider heavily that it may cost you dearly, as this company does not offer a money-back guarantee to back up it's product claims and restricts the public from knowing about its short comings.