The Wellness Company review: Didn’t receive orders

On 7/15 I placed an order for Ultimate Spike Detox for my 81 yr old husband.I had taken 3 bottles myself and thought it may have helped.I set an account for him and used his AmEx card so he could get a better deal and also do auto ship to take multiple bottles.I then decided to order myself a bottle and used my AmEx card on a separate order on same day.I also went back and with a different card and order 2 more products for myself which was Tallow cream and Energy supplement completely separate from the other orders. These orders also included some beef sticks as free gifts (u couldn’t refuse them) added into the orders.One package with each order. The packages arrived on same day and I discovered they started using 3rd party shipping all of a sudden.The Beef Tallow cream and Energy supplement and one Beef stick pack came in a small box.Nothing to do with the 2 Detox orders. And next to it on my front porch were 2 sm. flat white packs.I took them in and opened them.In one was the Tallow and Energy pills and beef sticks.The other were both free beef sticks. No Detox.I went through hell contacting TWC and then they told me to pound sand.I figured out they had used 3 co.to ship this stuff.Never happened before.Ive been buying products for over 2 yrs; no issues.They used Ship Bob,Cirrus and GoFo.They were the final delivery people.I was called a liar,u name it.I then filed a complaint with/AmEx and to my surprise they took their side.I got ripped off for $150.I took pictures of the items that came.The delivery company even took pictures of what they put in the porch.I opened them up with the products showing with the receipt from the box with the cream and the energy supplement and the free items and they matched the items on porch. Can’t talk to anyone in the US or management.My husband has been an AmEx customer for 56 yrs and they didn’t believe us.Plus,I cancelled the auto ship immediately in 2 emails and they still sent the Ultimate Detox.I had to block them on AmEx.

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