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The Wellness Company

The Wellness Company review: Fake company

T
Author of the review
11:33 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought one of their emergency medical kits and took one of the antibiotics which I have taken before several times. However, this time it caused me extreme distress and unbelievable thirst plus urination like I’ve never had. After about taking the metronidazole for three days, I had to stop because of the effect it was having on me. It’s been a week now since I stopped the medication and I’ve been in contact with them and they are not who they claim to be. First, I called the pharmacy and spoke with a lady named Jennifer, who claimed to be the pharmacist. However, she would not give me her last name or her license number which is required by law. Plus, she hung up on me. So then I called the wellness company and spoke with a gentleman. I believe his name was Kenneth or Kevin and he told me to call the pharmacy. I said I have and got nowhere. He then claimed to escalate it. Then yesterday I get an email from them asking for the order number and which medication and how much did I take, etc. Then today I get an email from somebody else that says well you need to call the pharmacy because there’s the ones who are responsible. I’m like oh really but you own the pharmacy you bought them so that makes you just responsible. Yeah once again I got absolutely nowhere. I am not sure what is going on with this company because I have purchased from them before and for the most part, it has been a positive experience not this time.

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