The Salvation Army USA review: assistance program

The Salvation Army Representative for Beckham County, Oklahoma has created conflict among the community partners. Cindy Abney has refused to cooperate with other nonprofit organizations such as the Western Oklahoma Family Care Center, churches and the local homeless nonprofit. Prior to Cindy's employment with Salvation Army, she was employed by another agency to represent Salvation Army for utility assistance. The past couple of months she has refused to go to her office and see clients, she has been "working" out of her home, she has not been available to clients to provide assistance, she does not answer her phone or return calls to clients requesting assistance, and advises other organizations providing assistance that Salvation Army is "out of funds" a week at a time.

As the director of a nonprofit that works closely with Salvation Army to provide assistance to our community members in need, I have concerns with Cindy's ability to effectively coordinate with other agencies and provide needed assistance to the community. Cindy has created a hostile environment around her. I feel that Cindy is unable to appropriately represent Salvation Army and their standards.