The complaint has been investigated and
resolved to the customer's satisfactionResolved The Moorings — Bad service
resolved to the customer's satisfaction
The Moorings provided a horribly sub-standard yacht (51.5 foot sloop) for my sailing vacation. After informing their fleet management of several serious defects onboard the boat nothing was done to correct these defects; the Moorings also refused to provide a different boat. This Charter Yacht company promotes itself as the best in the business, but my experience reflected a poorly run company that was largely indifferent to my charter needs, or my safety. I would not recommend this outfit for your yachting holiday.