The Celebrity Dresses’s earns a 1.7-star rating from 2 reviews and 4 complaints, showing that the majority of customers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Big Surprise
Heartfelt thanks for delivering 12 stunning Jennifer Lopez chiffon bridesmaid dresses within 18 days❤. Your exceptional service and timely delivery have made my wedding preparations a breeze. I am truly grateful for your dedication and craftsmanship, adding a touch of elegance to our special day. Thank you!
Recommendation: Check size charrt before you order the dress
Run…don’t walk!!
Zero stars! DO NOT ORDER FROM THEM! The dress I received did not come anywhere close to fitting. When I contacted them, they gave me the runaround…did you try the dress on without a bra…did you push the dress down when you measured it! After several worthless emails, they stopped communicating. Luckily, I ordered through PayPal. PayPal negotiated a return. The cost of shipping a DRESS to CHINA is $220-120! The dress came from California when shipped to me, but u have to ship to CHINA to return it to them. PayPal recovered some of my money, but not all. DO NOT ORDER FROM THEM!
The Celebrity Dresses Complaints 4
Terrible Quality and Misrepresentation: My Experience with The Celebrity Dresses Website
I recently purchased a dress and shoes from The Celebrity Dresses website and it was a total disaster! The quality of the items was terrible and it was obvious that they were made in China. When I received the package, I was shocked to see that the dress and shoes looked nothing like what was presented on the website. I was so disappointed that I had to throw them away. I didn't even bother trying to get my money back because I knew it was a lost cause. The pictures I have attached speak for themselves. I would not recommend this website to anyone. Save yourself the trouble and shop somewhere else.
Disastrous Experience with The Celebrity Dresses Website: Not Worth the Hassle
So, I bought this coat from The Celebrity Dresses website and boy, was it a disaster! I mean, I usually wear a size medium, but I thought I'd go for a small this time. Big mistake! The coat was two sizes smaller than what I usually wear. And when I tried to return it, it was a nightmare. I had to pay for the postage myself, which was almost as much as the coat itself. I mean, what kind of company does that? It's almost like they're trying to scam you or something.
Honestly, I wouldn't recommend this website to anyone. It's just not worth the hassle. And to top it all off, I didn't even realize it was a Chinese company until after I had already ordered the coat. If I had known that, I definitely wouldn't have ordered from them in the first place.
So, if you're thinking about buying something from The Celebrity Dresses, my advice would be to think twice. There are plenty of other websites out there that are much more reliable and won't give you the same headache. Trust me, it's just not worth it.
Unfair Return Policy and Delayed Refund from The Celebrity Dresses Website
I bought a dress from The Celebrity Dresses website and it didn't fit me right. I spent $157 on it, which is a lot of money for me. At first, they only offered me $25 to return it, which I thought was unfair. I complained to Pay Pal and they eventually gave me a full refund. I sent the dress back to China with the tags still on it and I never wore it. It cost me another $50 to send it back, which was frustrating. It's been 2 months now and I still haven't received my refund. They have my dress and my money, which is really disappointing. I hope they can sort this out soon.
Is The Celebrity Dresses Legit?
The Celebrity Dresses earns a trustworthiness rating of 36%
Be careful. Check reviews and watch out for issues before dealing with The Celebrity Dresses.
The Celebrity Dresses protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We conducted a search on social media and found several negative reviews related to The Celebrity Dresses. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- The Celebrity Dresses has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
- The Celebrity Dresses has registered the domain name for thecelebritydresses.com for more than one year, which may indicate stability and longevity.
- Thecelebritydresses.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Thecelebritydresses.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- Thecelebritydresses.com you are considering visiting, which is associated with The Celebrity Dresses, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
- Several mixed reviews for The Celebrity Dresses have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
- The Celebrity Dresses website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Disappointing Experience with The Celebrity Dresses: Poor Quality, False Advertising, and Unhelpful Customer Service
I recently made a purchase from The Celebrity Dresses website and unfortunately, I was not satisfied with my experience. The dress I received was not at all like the pictures displayed on the website. The fabric was of poor quality and had a strong unpleasant odor. Additionally, there were several defects on the dress and the cut was different from what was shown in the photo. The tulle on the top, train, length, and other details were not as expected. Furthermore, the color of the dress was not what I had anticipated and the size did not match the size chart provided on the website.
To make matters worse, the customer service was not helpful at all. I was asked to send photos of the dress, but I never received a response from them. On top of all this, I was also charged additional taxes when I placed my order.
In my opinion, this is false advertising and I will not be making any future purchases from this website. The overall experience was very disappointing and I would not recommend this website to anyone.
hello,
I would like to inform you that I have received my dress, it is beautiful, I love it, I tried it on and it suits me very well.
Great packaging too.
I can only say a big thank you.
Overview of The Celebrity Dresses complaint handling
-
The Celebrity Dresses Contacts
-
The Celebrity Dresses emailssales@thecelebritydresses.com99%Confidence score: 99%Sales
-
The Celebrity Dresses social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 08, 2025
Recent comments about The Celebrity Dresses company
Disappointing Experience with The Celebrity Dresses: Poor Quality, False Advertising, and Unhelpful Customer Service
Asherah Swimwear
1 review
Blackbough Swim
1 review
OUAC
1 review
Primark UK
2 reviews
Yandy
27 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.