Menu
Alexandra's Bridal Boutique Customer Service Phone, Email, Contacts

Alexandra's Bridal Boutique
reviews and complaints

www.alexandrasbridalboutique.com
www.alexandrasbridalboutique.com

Learn how the rating is calculated

1.0 3 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Alexandra's Bridal Boutique complaints 3

ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

Alexandra's Bridal Boutique My step daughter got a prom dress at Alexandra's Bridal Boutique for her prom

My step daughter got a prom dress at Alexandra's Bridal Boutique for her prom. She spent $400. I called them today to ask about refunds because of the Pandemic. I told them my step daughter hasn't had the dress changed yet. They said they don't do refunds...FINAL SALE. This is crazy during the Pandemic. She can't wear the dress because this is her only prom. Shops like this should change their refund policies to help us during these hard times.

Read full review of Alexandra's Bridal Boutique
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Alexandra's Bridal Boutique I got a dress from Alexandra's Bridal Boutique in Feb and got it in July

I got a dress from Alexandra's Bridal Boutique in Feb and got it in July. They sent me the wrong size, a 10 instead of a 12. They don't do refunds but they broke their contract. They made me drive two hours to fix it and said they would send it in a week. I got it and it's all messed up. They won't give us extra fabric or refund us. Four out of five bridesmaids dresses were wrong. They didn't try to make it right and now I have to pay more to fix it. The wedding is in a week. I paid for shipping but another girl didn't. This is the worst business ever. I want them to pay for my seamstress. If they refunded me, I could have used that money for their mistake.

Read full review of Alexandra's Bridal Boutique
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

Alexandra's Bridal Boutique I wanna talk about my experience with Alexandra's Bridal Boutique

I wanna talk about my experience with Alexandra's Bridal Boutique. I had a real bad time trying to return my wedding dress and veil. It was supposed to be a happy day, but it turned into a big mess. They put a lot of pressure on me to find a dress that day, so I could get it in time for my wedding. We almost found one that I liked, but I didn't like the middle part. I said I would buy it if they could fix it, and they said they could. So I bought it and paid a deposit. Later, when I went to pick up the veil, I tried on the dress again and a different consultant told me they couldn't fix the middle. I was so upset and asked to talk to a manager about canceling the order and getting a refund. But they didn't help me at all. I think they broke the contract by saying they could fix it and then saying they couldn't. They could easily sell the dress to someone else. I tried to call and email them, but they didn't answer. So I had to find another dress somewhere else. I bought the dress on 11/27 and I want a refund of $2,237.57, including the veil. They also charged me a storage fee of $200.00.

Read full review of Alexandra's Bridal Boutique
Hide full review

Is Alexandra's Bridal Boutique legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Alexandra's Bridal Boutique to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Alexandra's Bridal Boutique is known for their high standards and safety. If you're thinking about dealing with Alexandra's Bridal Boutique, it's wise to check how they handle complaints.

Alexandra's Bridal Boutique earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Alexandra's Bridal Boutique has registered the domain name for alexandrasbridalboutique.com for more than one year, which may indicate stability and longevity.

Alexandrasbridalboutique.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Alexandrasbridalboutique.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Alexandrasbridalboutique.com you are considering visiting, which is associated with Alexandra's Bridal Boutique, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Alexandrasbridalboutique.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • No reviews for alexandrasbridalboutique.com on popular sites. Be cautious and do additional research. Look for information about the Alexandra's Bridal Boutique and be careful with personal information or transactions.
  • Alexandra's Bridal Boutique protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have detected an internal review system on Alexandra's Bridal Boutique's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.

About Alexandra's Bridal Boutique

Screenshot Alexandra's Bridal Boutique
Alexandra's Bridal Boutique is a premier bridal shop located in Fall River, Massachusetts. With over 20 years of experience in the bridal industry, Alexandra's Bridal Boutique has become a trusted name for brides-to-be in the New England area.

The boutique offers a wide selection of bridal gowns, bridesmaid dresses, mother-of-the-bride dresses, and accessories. The gowns are carefully curated from top designers in the industry, ensuring that each bride finds the perfect dress to fit her unique style and personality.

Alexandra's Bridal Boutique is known for its exceptional customer service. The staff is knowledgeable, friendly, and dedicated to helping each bride find her dream dress. They take the time to listen to each bride's vision and work tirelessly to make it a reality.

In addition to bridal gowns, Alexandra's Bridal Boutique also offers a variety of services to make the wedding planning process easier. They offer alterations, gown preservation, and tuxedo rentals. They also have a selection of wedding invitations and favors to add the finishing touches to any wedding.

Overall, Alexandra's Bridal Boutique is a must-visit for any bride-to-be in the New England area. With its exceptional selection of gowns, top-notch customer service, and variety of services, it's no wonder why it's become a trusted name in the bridal industry.

Overview of Alexandra's Bridal Boutique complaint handling

Alexandra's Bridal Boutique reviews first appeared on Complaints Board on Jun 5, 2023. The latest review My step daughter got a prom dress at Alexandra's Bridal Boutique for her prom was posted on Jun 11, 2023. Alexandra's Bridal Boutique has an average consumer rating of 1 stars from 3 reviews. Alexandra's Bridal Boutique has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Alexandra's Bridal Boutique contacts

  2. Alexandra's Bridal Boutique phone numbers
    +1 (508) 679-8770
    +1 (508) 679-8770
    Click up if you have successfully reached Alexandra's Bridal Boutique by calling +1 (508) 679-8770 phone number 0 0 users reported that they have successfully reached Alexandra's Bridal Boutique by calling +1 (508) 679-8770 phone number Click down if you have UNsuccessfully reached Alexandra's Bridal Boutique by calling +1 (508) 679-8770 phone number 0 0 users reported that they have UNsuccessfully reached Alexandra's Bridal Boutique by calling +1 (508) 679-8770 phone number
  3. Alexandra's Bridal Boutique address
    372 South Main Street, Fall River, Massachusetts, 02721-5323, United States
  4. Alexandra's Bridal Boutique social media
Alexandra's Bridal Boutique Category
Alexandra's Bridal Boutique is related to the Clothing and Accessories category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.