Texas Roadhouse was my go to steak house three years ago I always enjoyed their steak and other sides that go with it the time before last was about a year ago and it was not as good as before but I marked it off as just got a bad cut of steak that time, I was in the area last night and knew they were open till 10:00 pm and it was 8:00 so I gave it another shot I was hungry, I got the porterhouse large cut I think it was advertised as 16oz. When my dinner came out I looked at it and knew this was not even before cooking a pound of beef but ok I’m hungry I ordered medium to my surprise this so called porterhouse was the worst example I have ever tried to eat! It was overcooked over seasoned 50% grizzle and fat the rest was dry tough chewy I don’t know what it was Maybe horse meat but not beef! It looked to be about 10oz luckily I had a house salad and mashed potato with it so I didn’t leave totally starving I had one iced tea and my bill was $35.00 what a rip off I won’t eat there ever again
Claimed loss: $35.00 plus tip ripoff
Desired outcome: Step up quality or close down
Confidential Information Hidden: This section contains confidential information visible to verified Texas Roadhouse representatives only. If you are affiliated with Texas Roadhouse, please claim your business to access these details.