The complaint has been investigated and
resolved to the customer's satisfactionResolved Texas Roadhouse — bad service, bad food
resolved to the customer's satisfaction
we visited one of your roadhouses tonight for supper. Our waitress acted like we were bothering here when we asked for something ...Our order came after several other tables that ordered after us. The orders were mixed up the steaks were not done correctly. They took our steaks back and re -cooked them, but it took so long to get them back we weren't hungry any more...The manager was nice about everything, but this isn't the first time we have had bad service, bad food at one of your establishments. I feel you should know about this...
thank you Kathy Richards