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Texas Roadhouse

Texas Roadhouse review: Complaint over food.

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Author of the review
3:12 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

My husband and I went Friday evening Nov 4th. He ordered Sirloin 11 oz med, and I ordered Sirloin 8 oz med rare. They were very busy, so we waited quite a while for our food which was fine. When I got my meal, my steak was well done, my husbands was perfect. They took mine back, and reordered a med rare for me saying it would take 8 to 10 minutes. 40 minutes later I finally got my steak!. My husband was ALL DONE with his, so I just asked for a to go box. So we didn't even get to eat our meal together. I got to watch him eat. So much for a Happy Birthday dinner. However they gave us 2 bags of free peanuts. Whoopie doo!

Claimed loss: No loss, but I didn't want to just sit there watching my husband eat. And I never got supper. Brought it home for lunch.

Desired outcome: I would like a coupon, so we can go back and eat OUR SUPPER together.My husband the 11 oz SirloinAnd me the 8 oz Sirloin. [protected]@yahoo.com

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