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Tennis Warehouse

www.tennis-warehouse.com

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Tennis Warehouse Complaints 10

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9:17 am EDT
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Tennis Warehouse Mixed Experience with Tennis Warehouse: Good Selection, Poor Customer Service

I bought a babolat pure aero from Tennis Warehouse, but the grip size was too big for me. So, I ordered a smaller grip size and returned the larger one. However, I was only refunded 50% of the amount. I was a bit disappointed with this, as I was hoping for a full refund.

Overall, I think Tennis Warehouse has a good selection of tennis gear, but their customer service could be better. If you're looking to buy from them, make sure you double-check the grip size before you order. And if you do need to return something, be prepared for a potentially incomplete refund.

I do wish I had bought the racquet from Amazon instead, as I've had better experiences with their customer service in the past. But if you're a die-hard tennis fan and want to support a dedicated tennis retailer, then Tennis Warehouse might be worth checking out. Just be aware of the potential pitfalls.

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7:59 am EDT
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Tennis Warehouse Disappointing Experience with Tennis Warehouse: No Shoes, No Exchange, No Refund

So, I gotta say, I'm pretty disappointed with Tennis Warehouse. I mean, I ordered some shoes from them, and they just never showed up. I tried emailing them like 18 times, and calling them like 5 times, but nothing. No shoes, no exchange, no refund. And then, to top it all off, they just stopped responding to my return inquiries. I couldn't even get through on their toll free number. It's like they just don't care about their customers. I ended up having to report them to the Better Business Bureau. I mean, seriously, if you're thinking about shopping here, don't. Save yourself the trouble and shop somewhere else. I'm out $160.00, and I don't want anyone else to have to go through what I did.

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6:54 am EDT
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Tennis Warehouse Disappointing Experience with Tennis Warehouse: Delayed Shipping and Poor Customer Service

I gotta say, I was pretty disappointed with my experience at Tennis Warehouse. I was really excited to get my hands on a new twelve pack bag, so I splurged for the 2 day shipping. But man, was that a mistake. I've been waiting for weeks and still haven't received my order. And to make matters worse, I've sent multiple emails to their customer service team and haven't heard back from them once.

Honestly, I wouldn't recommend this website to anyone. It's just not worth the hassle. I mean, come on, how hard is it to ship a bag? These guys clearly don't know what they're doing. Save yourself the trouble and shop somewhere else.

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Is Tennis Warehouse Legit?

Tennis Warehouse earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Tennis Warehouse to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Tennis Warehouse is known for their high standards and safety. If you're thinking about dealing with Tennis Warehouse, it's wise to check how they handle complaints.

Tennis-warehouse.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Tennis-warehouse.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Tennis-warehouse.com you are considering visiting, which is associated with Tennis Warehouse, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Tennis Warehouse website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Tennis Warehouse has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Tennis Warehouse. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Tennis Warehouse Terrible Shipping and Customer Service - Shop Elsewhere

Their shipping and delivery skills are just terrible. I've had a few really bad experiences with them. I've called customer service a few times and they never help me out. It's really frustrating.

Honestly, there's nothing they sell that you can't find somewhere else. It's just not worth the headache. I'd recommend shopping somewhere else.

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Tennis Warehouse Mixed Review: Great Product, Disappointing Delivery Time from Tennis Warehouse

I recently made a purchase from Tennis Warehouse for a racket that I needed for an upcoming tournament. I opted for the air express delivery option, which cost an extra $10, with the expectation that it would arrive the next day. However, I was disappointed to find that it took three whole days for the racket to finally arrive at my doorstep. Although the $10 was eventually credited back to me, it was frustrating to have to wait so long for my order to arrive.

Unfortunately, the delay meant that I did not receive the racket in time for my tournament, which was a major disappointment. I had been counting on it to help me perform at my best, but instead I had to make do with my old racket. It was a frustrating experience, and I hope that Tennis Warehouse can improve their delivery times in the future.

Despite this setback, I have to say that the quality of the racket itself was excellent. It was exactly what I was looking for in terms of weight, balance, and grip, and it felt great in my hand. I was impressed with the range of options available on the Tennis Warehouse website, and I would definitely consider ordering from them again in the future.

Overall, while I was disappointed with the delay in delivery, I was pleased with the quality of the product itself. Tennis Warehouse has a great selection of tennis gear, and I would recommend them to anyone looking for high-quality equipment. Just be aware that if you need something in a hurry, it might be best to opt for a faster delivery option or order well in advance to avoid any potential delays.

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Tennis Warehouse Disappointing Delivery Times: My Experience with Tennis Warehouse

Been using Tennis Warehouse for a while now, but lately, I've been having some issues with my orders. It's been taking them quite a while to get to me, like 10 to 14 days on average. I mean, come on, that's a long time to wait for something you've already paid for. I placed an order on August 31st, and it's only going to be shipped on the 8th of September. That's just not right. I'm seriously considering not ordering from them anymore. It's just not acceptable to have to wait that long for something you need.

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Tennis Warehouse Disappointing Customer Service from Tennis Warehouse: Handles on Tennis Bag Fell Apart

I recently purchased a tennis bag from Tennis Warehouse for my son as a Christmas gift. I made the purchase in late October, but my son didn't start using it until February. Unfortunately, we quickly noticed that the handles were starting to come apart.

When I contacted Tennis Warehouse about the issue, they informed me that my 30-day return window had already passed and they were unable to offer any assistance. The only solution they offered was a 10% discount on a new bag. I was extremely disappointed with their response, especially since I have other tennis bags that are years old and have never had any issues with the handles.

It's frustrating to spend money on a product that doesn't hold up, and even more frustrating when the company won't stand behind their product. I expected better customer service from Tennis Warehouse and will be hesitant to make future purchases from them.

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Tennis Warehouse Disappointing Experience with Tennis Warehouse: Stock Issues and Confusing Website

So, I was looking for a tennis racket and found Tennis Warehouse. They told me they had it in stock, so I was pretty excited. But then, a few days later, I got an email saying they didn't have it after all. I was pretty bummed out, especially since they didn't even mention a refund. I had to call them up and wait for 20 minutes before I could talk to someone. They finally told me I'd be getting a refund, but it was still a hassle.

And to make matters worse, their website is really confusing. I thought my first order didn't go through, so I ordered the same thing again. But then I had to cancel the first order, which was a pain.

Overall, I'm not impressed with Tennis Warehouse. They let me down and caused me a lot of frustration. I won't be shopping there again.

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Tennis Warehouse Disappointing Service from Tennis Warehouse: Slow Shipping and Poor Communication

Got myself a new racquet from Tennis Warehouse and gotta say, their service is slower than a snail on a hot day. I've been waiting for my racquet to arrive for a week now, and they still haven't even shipped it yet. I've sent them a few emails, but it seems like they take forever to respond. They say they only take your money when they ship the merchandise, but they took my money ages ago and my racquet is still nowhere to be seen. I'm not too happy about it, and I don't think I'll be buying anything from them again. I suggest you all steer clear of this website if you don't want to be disappointed.

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Tennis Warehouse Disappointing Experience with Tennis Warehouse's Black Friday and Cyber Monday Deals

I was trying to buy a pair of shoes online from Tennis Warehouse during the Black Friday and Cyber Monday deals. But, I faced some issues with the pricing and my order was cancelled. It was quite disappointing as I was really looking forward to getting a good deal. The worst part was that they claimed that the shoes were out of stock, but their website still showed that they were in stock.

I used to think that Tennis Warehouse was a pretty good online store, but now I feel like they have gone downhill. They really need to learn from Amazon's customer service. I don't think I'll be shopping at Tennis Warehouse again, and I won't be recommending it to others either.

It's really frustrating when you have your heart set on something and then it doesn't work out. I hope that Tennis Warehouse can improve their customer service and make sure that they are honoring their deals. It's important to keep customers happy and satisfied, especially during the holiday season.

Overall, I was disappointed with my experience at Tennis Warehouse and I hope that they can make some changes to improve their service.

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Overview of Tennis Warehouse complaint handling

Tennis Warehouse reviews first appeared on Complaints Board on May 21, 2023. The latest review Mixed Experience with Tennis Warehouse: Good Selection, Poor Customer Service was posted on Jun 8, 2023. Tennis Warehouse has an average consumer rating of 1 stars from 10 reviews. Tennis Warehouse has resolved 0 complaints.
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Tennis Warehouse Category
Tennis Warehouse is ranked 12 among 43 companies in the Sporting Goods category

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