Running Warehouse’s earns a 1.0-star rating from 0 reviews and 4 complaints, showing that the majority of runners are dissatisfied with their gear and service.
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Long wait times and delays: My experience with Running Warehouse's customer service
! Tried to call customer service, but was on hold for over an hour before finally getting through. They did offer a refund for the shipping cost, but I still needed my gear ASAP for an upcoming race. Ultimately, the package did arrive and the products were good quality. But the hassle and delay were not worth it. Will be hesitant to order from Running Warehouse again.
Slow Refund Process from Running Warehouse
So, here's the dealio about Running Warehouse, the website that sells a whole bunch of cool stuff for runners and fitness buffs. So, I don't know about you, but when I order something online and then have to return it, I like to get my refund ASAP, am I right or am I right? Well, let me tell you, that was not the case with Running Warehouse. I had to wait a whopping 10 working days just to get my sweet, sweet cash back in my account. And to make matters worse, when I called up the customer service peeps on day 11, they told me I'd have to wait another 5 days. What the heck, man?! I mean, I get that returns take some time to process and all that jazz, but this is just totally unacceptable. Needless to say, this is the last time I'll be buying anything from Running Warehouse.
Disappointing Experience: Running Warehouse's Outdated Website and Inefficiency
Running Warehouse is a unique experience. They don't really seem to place a high value on the customer or their experience. I recently placed an order last Friday, and it seems like they were napping on the job. I just checked my order status today, and it hasn't even shipped yet. It's like they don't even care about getting products out to people. The website itself is outdated as well. It looks like it belongs in the civil war era. If you have plenty of time on your hands to wait around, by all means give them a shot. But if time is of the essence, go elsewhere.
Is Running Warehouse Legit?
Running Warehouse earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Runningwarehouse.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Runningwarehouse.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Running Warehouse have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Running Warehouse and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Running Warehouse. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Negative Review: Unpleasant Experience with Running Warehouse's Customer Service
i gotta tell ya, im really not a fan of running warehouse. i had some trouble with my credit card and they said there was some issue with my billing address but i KNOW it was right. then i wake up today and see they charged me TWICE! like what the heck, man? and dont even get me started on the customer service. just...bad. really bad. i wouldnt recommend these guys to anyone and i definitely wont be shopping with them again.
Overview of Running Warehouse complaint handling
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Running Warehouse Contacts
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Running Warehouse phone numbers+1 (800) 606-9598+1 (800) 606-9598Click up if you have successfully reached Running Warehouse by calling +1 (800) 606-9598 phone number 0 0 users reported that they have successfully reached Running Warehouse by calling +1 (800) 606-9598 phone number Click down if you have unsuccessfully reached Running Warehouse by calling +1 (800) 606-9598 phone number 0 0 users reported that they have UNsuccessfully reached Running Warehouse by calling +1 (800) 606-9598 phone number
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Running Warehouse emailsjoe@runningwarehouse.com94%Confidence score: 94%Educationinfo@runningwarehouse.com90%Confidence score: 90%Supportatlantajobs@runningwarehouse.com75%Confidence score: 75%Hr
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Running Warehouse social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025 - View all Running Warehouse contacts
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