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Temu

Temu review: "Full Redemption" Offer

R
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6:42 pm EST
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My first issue was the "con". The initial page (on 11-1-25) enticed me by saying that I would get $100 back and it wanted me to select which method and I selected PayPal.

Only AFTER my purchase was it disclosed that it was coupons, allowances and credits!

Only after the first reply from TEMU did I KNOW that I "can search for "rewardsback" on the Temu homepage and return to the event page for 7 consecutive days to claim your reimbursement reward."

I told them that I had to "return to the event page for 7 consecutive days to claim your reimbursement reward." but I did not know where to return to!

However, NO PLACE, ANYWHERE, DID IT SAY WHERE TO GO when I first ordered and got my first (coupon) reward! See attached.

I did attach a screenshot, as proof, that said "You've earned eared $100".

My complaint, is that I LOST A $5 credit, a $30 allowance and $30 in coupons all of which require more purchases. I did get the $10.00 Paypal, which they reduced t0 $9.77 for some strange reason.

I could never get back into that same page by searching for "rewardsback" as instructed, and I lost another $30 allowance plus a $15.00 Temu credit.

That totals a promised $110.00

TEMU has the power, authority and ability to fix this BUT THE REPS (even a Senior rep) REFUSES and they just send nonsensical and repetitive emails about how to get my rewards, over and over again.

Reported this already to the Better Business Bureau as a public record/complaint

Claimed loss: $100.00

Desired outcome: Full reimbursement or credit

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