Tempur-Pedic North America
Reviews and Complaints

Tempurpedic is a toxic wasteland that you are sleeping on and probably spending more time than that, because you feel sick.
Banging headaches, sore throat, muscle pain, twitching muscles, cant eat for weeks, That is what I spent $4, 000. for... ?
I am so sick I do not know what to do. I have to get it out of my house...

My wife and I bought a Tempur-Pedic mattress because of all the hype and their claim that it is the most comfortable mattress, yada, yada, yada... Well a year and a half later, this is the most expensive turture implement I have ever bought! We both wake up with aches and pains every day. I can't sleep for more than an hour in the same position before the pain wakes me up and I have to flip over. If you really look at their guarantee it is garbage. Basically you will spend a few hundred dollars to test it out (what it will cost to send back) for 90 days. After that you are on your own. Not worth buying in my opinion.

I was sold a TEMPUR-PEDIC bed from SLEEP EZZ in Kitchener, ON and when it was delivered the toxic smell was so bad I couldn't even go in my room. We contacted the store and they said it would go away in a few days. Well it didn't and they refused to refund the product. In fact they told me it was all in my head and I was too sensitive. (Nice customer service...insult your customers) They even suggested to spray Febrize on it! Are you kidding me?! So spray more toxic artificial chemicals on to an already chemical wasteland they call a mattress! So after spending $6000 on a mattress I couldn't sleep on the bed, I couldn't sleep in my own room for that matter and it took 7 months for the smell to go away. I contacted the tempur-pedic manufacturer and they said they wouldn't replace it/refund it. They said the only way to get rid of the smell was to sleep on it! Which I did for a few nights but it made me sick! I was pregnant at the time too and can you believe they suggested that a pregnant women sleep on a bed that made her sick! This coming from a company that claims be concerned about customer health! Both Sleep Ezz and Tempur-pedic are all about profits and don't care what they put their customers through. Buyer beware for both Tempur-pedic and Sleep Ezz.

Here is some more information: Tempur-Pedic mattresses get their distinct supportive properties because of the chemical processes used in manufacturing. People with chemical allergies or sensitivities may be affected by the chemicals in a Tempur-Pedic mattress. Symptoms include disrupted sleep, itching eyes, sneezing, rashes, nausea, headaches or respiratory distress. These symptoms are unlikely to lessen over time, so people with chemical allergies should avoid Tempur-Pedic mattresses. However, people with allergies to dust mites or other common allergens associated with bedding may experience allergy relief with a Tempur-Pedic mattress because it is resistant to allergens

Certain people have reactions to tempur material but not everyone. I LOVE my tempur-pedic pillow.

after months of joint pains in my shoulders and hips there seems to be a strong connection between the discomfort of my ball in socket joints and my tempurpedic mattress. My shoulders feel as if they have been overused like a tennis player and my hip bones feel the same . I recently changed my mattress with one I had in another room of the house. I can tell the difference instantly the next night but the pain is still there. I am concerned that I may have waited too long. If you suffer similar symptoms, please act now

I have taken test after test, for arthritis, carpal tunnel, ct scans & an MRI with no negative results. And at my wits end decided to look up my mattress after recalling the woman who gave it to me after my house fire saying it hurt her husbands back. I hurt so much does anyone know how long it takes to feel better once you stop sleeping on the temper? I am gonna sleep on the floor till I can replace it and hope to get my life back!

I have always had a bad back. Spinal stenosis is only one of several serious issues. Hence the new bed bought ironically from Healthy Back. It never occurred to me before, but after countless pain killers and treatments, including many epidurals, yet one more horrible debilitating night, and doctors puzzled by the endless aching all over my body, I finally googled reviews on my mattress.
I am now convinced there is, at the very least, a connection between the mattress and my chronic joint and muscle pain. Therefore, I will sleep in another bed tonight and start checking this theory.

We recently purchased a tempurpedic mattress from Sleepys. The salesman told us we would not find a better price on our bed. The sign in the store stated "Will beat any competitors price by 20% or its free". I found the same bed for $400 less and now thier claim is that the company selling the bed is not an "authorized dealer" so therefore they do not have to honor the price guarentee. The ad hanging in the store states "competitor" not "authorized dealer" and they will not acknowledge this fact.

I have heard about them being quite warm. It makes sense to me, and is part of the reason why I personally won't buy one.

I know a lot of people who own them and enjoy them a lot. For the first month or so after you buy it, it does take some time to soften up. Additionally, I hear the room has to be on the warm side otherwise it will get too firm.

I have a Tempur Pedic for about 15 years. There is a break in due to being compressed. I was told to walk on it for a few days. It did work. Time for a new one. I really only needed a full, but got a queen. (widower) funny, I only sleep on 1/2. Funny thing if I try the other 1/2 I wake in my spot that is formed to my body. This has been the best mattress ever. Very bad back and has been a dream to sleep soundly. I have no affiliation with them and don't receive compensation for the review. Yes not cheap. Then sleep is what I missed out on for many years . I am 68 years old, and never review products. I had to on this. You can email if you like. ron4598@hotmail.com for ANY questions you may have. Thank you. Ron G

dont buy tempur !

we have had the same issue not sure going to keep the bed either --tho I have a 90 day return with my --it has gotten better but I am airing it out again today ----

do your research next time you ###.

My husband and I are going through the same thing in Austin, Tx. Purchased a TempurPedic at Ashley’s and they are not taking the bed back. They said we cannot return the mattress even though it is within 30 days. They told us we could return it if we weren’t satisfied. Upon going into the store, the manager didn’t even want to come talk to me. He kept sending a salesperson with the messages about reselection. However, if I were to reselect a new mattress that is cheaper, I would still have to pay for the amount spent on the TempurPedic…how does that make sense? Funny how when you get approved, they are all over you offering help with purchases, but want nothing to do with you for a return. They told me to contact customer service and I did right then and there. Customer service said the manager can approve a one time return through the ER TEAM. A day later, the manager denied that request. I’m going to go back tomorrow to speak to another manager. There is a Happiness Guarantee Policy that states they will can process one-time return…so what is the issue? I’ve already put in a complaint with the BBB. Needless to say, I will NEVER buy from Ashley’s again.

I'm in the same situation. Manassas, VA. Anyone have any luck?

So.. was there any outcomes from this? My wife doesn't like our temporpedic air bed and I am wondering what we will have to do.
Thanks,

Same situation in Fountain Valley, CA. I called Ashley to inform them that I would like to return the mattress. Ashley told me that I needed to go through Tempurpedic and gave me the 800 number for Tempurpedic customer service. In speaking with Tempurpedic I was told that since I had purchased the mattress through Ashley that I would have to deal with Ashely to return the mattress. Instead of calling the Ashely Furniture customer service number again, I decided to go into the store and talk directly with the salesperson and store manager whom both told me we had the 90 day sleep trial. In speaking with the store manager and telling him that I would like to return the mattress, he replied that we were the first in their store to want to return the mattress and he would have to get back to me. This morning I received a call from him informing me that his store doesn't participate in the 90 day sleep trial offer and he wanted to confirm that it was he that told me of the 90 day sleep trial offer. He said that he spoke with his salesperson and she said that she never heard him mention this. I told him yes, it was he that confirmed the offer and now he is going to get back with me. I get the feeling that this isn't going to end well or easily. I can't imagine a company like Tempurpedic allowing any company to sell their product without honoring the 90 day sleep trial their company is known for. It would be like a Chevrolet allowing one of their dealers to say that they won't honor a cars warranty. I would hope that either Ashley or Tempurpedic step up and honor the warranty. If not, I am afraid that this is going to take an attorney general to make this practice of selling a product and not honoring a manufactures warranty illegal.

Same situation here in Concord, California. Ashley's District Manager said we have to file a return through Tempurpedic. I called them FROM THE ASHLEY STORE. The Tempurpedic rep said since it wasn't purchased from Tempurpedic directly we have to file the return through Ashley. Then I called Ashley's customer service and they said that we did not purchase the satisfaction guarantee warranty so we cannnot exchange it. I'm waiting for a call back from the next level up in the Ashley line of customer service. 4/19/2013

How did this work out for you? I myself am in the SAME SITUATION as you, I am not sure what to do...

Thanks, Tim

No trouble with the pillows or mattress, but rather the platform smelling like wet plywood and vinegar after four months. The store I purchased from graciously replaced it ($60 to cover their costs in delivering it) however, this one smells even stronger. What is it with this company's manufacturing?

The smell is unbearable, especially for anyone who has allergies or is sensitive to strong odors or perfumes. I was told to take off the cover and curl up the pillow to "open the cells". I did this for 2 weeks, twice each day, rolling the pillow the opposite direction each time.

Nothing helped. I returned the pillow and annotated the warranty form asking that I not be sent another unless it was odor-free. I got another smelly pillow and am out both the price of the pillow and the cost of shipping (nearly $13). The warranty covers only faulty material, not smell.

Buyers beware!

TEMPUR WHY DID YOU DISCONTINUE YOUR BEST MATTRESS AND EAT OUR MONEY WITH AN ABSURDLY HUGE VARIETY OF LOW QUALITY MATTRESSES THAT CONTAIN NOTHING OF THE RICH NASA-MATERIA?! I WANT MY MONEY BACK BUT AM BETRAYED ------------->
Had a Tempur Classic for 15 years, was the best in the world. Had to buy a new one at the End of 2016. Called Tempur Original 25(height), 220cm lenght. COST ME 1900 €, import from Texas U.S. After 2 months realised, that this mattress gives me musclepain and has nothing to do with the old models. The old models from 2002 had so much rich material that it caught you up like a firm cloud. It reacted to weight and temperature. If you pressed your hand in to make a hole, the hole would remain for some seconds and dent itself out only slowly. Wich proofed the richness of the material. The old tempur supported your muscles and body so perfect, you could even sleep on it without a pillow, you`d never have any pain on it.
NOW THE NEW POOR QUALITIY Tempur mattress called Original or Contour: It is painfull to lay on for the biggest part of the back, I have trained backmuscles so I can`t imagine how much more it must hurt for people who don`t do sports. All you do on this Tempur Contour is to sink in, it`s a 25 cm pile of material that has nothing to do with the old Tempur-material. On this Original/Contour I have to turn many times during the night because of muscle pain. And almost every morning wake up in worse shape than before the night. It`s a royal nonsuch, that I burned 1900€ for, and my trust in the brand is betrayed.
Tempur has obviously discontinued it`s one Classic product that was full of this rich Nasa-certified material. And instead gives you a variety of mdoels, about 4 different models each with 3 different hights. But does any of them compare to the old normal ones from years ago? No.
But hey, you can spend another 500 € on one of the foundations on top. I tell you: What`s below the mattress doesn`t help if the mattress is bad.
If it`s just wood-planks, don`t matter. The foundations/frames are just another thing added to Tempur`s big catalogue. One big rip-off.
Mad and furious in Köln/West-Germany,
Christian (E-mail: murmeltier500@gmx.de)

TEMPUR WHY DID YOU DISCONTINUE YOUR BEST MATTRESS AND EAT OUR MONEY WITH AN ABSURDLY HUGE VARIETY OF LOW QUALITY MATTRESSES THAT CONTAIN NOTHING OF THE RICH NASA-MATERIA?! I WANT MY MONEY BACK BUT AM BETRAYED ------------->
Had a Tempur Original for 15 years, was the best in the world. Had to buy a new one at the End of 2016. Called Tempur Original 25(height). Cost me 1900 € After 2 months realised, that this mattress gives me musclepain and has nothing to do with the old models. The old models from 2002 had so much rich material that it caught you up like a firm cloud. It reacted to weight and temperature. If you pressed your hand in to make a hole, the hole would remain for some seconds and dent itself out only slowly. Wich proofed the richness of the material. The old tempur supported your muscles and body so perfect, you could even sleep on it without a pillow, you`d never have any pain on it.
NOW THE NEW POOR QUALITIY Tempur mattress called Original or Contour: It is painfull to lay on for the biggest part of the back, I have trained backmuscles so I can`t imagine how much more it must hurt for people who don`t do sports. All you do on this Tempur Contour is to sink in, it`s a 25 cm pile of material that has nothing to do with the old Tempur-material. On this Original/Contour I have to turn many times during the night because of muscle pain. And almost every morning wake up in worse shape than before the night. It`s a royal nonsuch, that I burned 1900€ for, and my trust in the brand is betrayed.
Tempur has obviously discontinued it`s one Original product that was full of this rich Nasa-certified material. And instead gives you a variety of mdoels, about 4 different models each with 3 different hights. But does any of them compare to the old normal ones from years ago? No.
But hey, you can spend another 500 € on one of the foundations on top. I tell you: What`s below the mattress doesn`t help if the mattress is bad.
If it`s just wood-planks, don`t matter. The foundations/frames are just another thing added to Tempur`s big catalogue. One big rip-off.
Mad and furious in Köln/West-Germany,
Christian (E-mail: murmeltier500@gmx.de)

Like Tobele, I too am feeling the effects of a too-soft Tempur-pedic mattress. For the past 6 months I have been awakening each morning with pain and stiffness in my hips and lower back secondary to inadequate support. Question: Does anybody have a solution for this? I'm considering cutting into the side of the mattress and inserting a thin board to increase support. Any other ideas? Please! I'm desperate.

I purchased a Temp Cloud Supreme 3 mos ago because it was described by Temp as an excellent combination of soft while being very supportive. No such thing. After 3 mos, I am in great discomfort, tossing and turning at night and suffering from aches in my lower back, hips and legs that I never had before. It is too soft and is not giving me the support I need! I bought into the hype and am now miserable.

I've had this just two weeks. It arrived SOFT, so much so that we thought we had the wrong mattress delivered. I like a harder surface and find I can't sleep. My right wrist hurts now as I have woken up with my arm under me, my wrist at an angle to prop me up. Their own website says that lightweight people (like me) need more time to adjust to it. I'm very concerned about my wrists. Ten years ago I had wrist injuries on my left wrist from an accident, and I don't want to go through that ever again. We don't have central air, and don't have the ac on during the day (nor do we keep it on at night) so this is why the bed is soft. I can only assume that this means it will be too hard in winter (we have an 1840's farmhouse with poor insulation). From hearing comments online about people returning these, I'm really dreading going back to the store but I don't think I can deal with this.

My husband and I bought a full size TPX bed. It was approx. $1600. We can't use the mattress because I fall in his hole (the space that the mattress sinks to when it conforms to your body). It really is uncomfortable to sink in the hole. I thought of trying a King size one to see if it will help, but my husband won't pay for it.

TP usually takes it back charges you and then take the cover off it and donate the used mattress to a charity and TPX tempurpedic says it is worth the same as a new mattresses to the charity. it is a shame they take old bad returns and give them away and do not tell anyone they are used returns. In one year TPX Donated $15, 000, 000 worth of mattresses that were returned YES 8, 000 mattresses to a charity called waste to charity. TPX took the covers off the mattresses and put them in poly bags and had charities pick the mattresses up. I hope none of these went to people that have immune problems. NOW TPX tempurpedic has another charity Gifts in kind with them on their website. Gifts in kind charges about $5, 000 for a about 100 tempurpedic tpx mattresses they get donated by making you pay a administration fee if you take a truck load PS that is including shipping so what is a used no cover maybe dirty or ripped temperpedic mattress worth.

I've had the same problem with the Bragada version on the Tempurpedic Classic mattress. We bought a split king in Jan 2009. From the beginning my husband's mattress was softer than mine and prone to cratering. Now, 1 year later, he sinks to the foundation and Bragada doesn't want to do anything about it. They blame the manufacturer of the mechanized base, claim it is "normal softening", etc. Unfortunately, their warranty requires we take photos of the mattress with no one on it, and send them in. Photos don't begin to reveal the issue. Then, if they decide it warrants further investigation, we have to package the mattress and ship it back to them at our expense. Once they receive it, they may - at their discretion - replace the mattress under warranty. My question is what is he supposed to sleep on during the time we're shipping and examining this defective mattress? Why would I pay $75-100 in shipping to send it back to them with no guarantee it will be replaced?

My mattress is fine, surprisingly. But, then again, I'm 130 pounds and my husband is 260. Maybe his broke down due to his size? If that's the case, why was this aspect of the product not explained from the beginning?

Won't purchase another Bragada mattress and not looking to go Tempurpedic, either since they seem to have the same problems.

Hope you get your refund!

THESE MATTRESSES ARE EXTREMELY PRICY AND ADVERTIZED TO MAKE YOU THINK THEY ARE THE TOP OF THE LINE FOR BACK PROBLEMS, WHEN IN REALITY THEY ARE CAUSING NUMEROUS MEDICAL PROBLEMS FOR THOUSANDS OF PEOPLE
THERE ARE SO MANY PROBLEMS AND SO MANY COMPLAINTS FROM PEOPLE ALL OVER THE COUNTRY THAT I FEEL WRITING OUT MY MINE WILL JUST BE ONE MORE IN THE PILE.
ALONE OUR COMPLAINTS ARE LANDING ON DEAF EARS. THE COMPANY AND THE STORES THAT ARE SELLING THESE
HARMFUL PRODUCTS ARE NOT LISTENING. WE NEED TO DO SOMETHING AS A GROUP. I WAS HOPING A CLASS ACTION SUIT WOULD BE INITIATED BY SOMEONE BY NOW BUT SEEING IT HAS NOT, I GUESS I AM GOING TO CALL A FEW LAW FIRMS IN MICHIGAN AND SEE WHAT THEY SAY ABOUT THE WAY THIS COMPANY MISLEADS AND DOES BUSINESS.
HOPE WE GET HEARD AND REIMBURSED.

My complaint is the same as the stories above, i really tried to like the mattresses but i can't because it has given me lower back and hip pain, when i first get up i can't hardly get out of bed, the mattresses looks good till i get into it and then it sags really bad in the middle.. For the money we paid we should be able to get a really good sleep the only time i sleep well is when i sleep on the couch, and i don't ache in the morning. Also my foundation squeak's they should change it for us. Will they even read this and get back to us?

Adam's story sounds like mine. I have owned my Tempur-Pedic for around 5 years and I want to love it... I really do, but I now have chronic low back and hip pain and I'm realizing more and more each day my pain is caused from this mattress. I loved my Tempur-Pedic the first year or so (after the initial "getting used to it" period), but I've been struggling to "love" it ever since, and I feel stuck. I paid so much money for the damn thing I can't see getting rid of it. I mean, isn't it suppose to be a "high-end" mattress? Isn't it the best of the best? If so, why am I sore every morning? Why do I have this low back - hip pain only when I sleep on this mattress? I have spent the day reading negative reviews and each story sounds like mine. I am a PTA and I've suggested this mattress to my patients... I think I regret that now. I wish I would have known about the negative effects of this mattress BEFORE I spent 5 grand on it. Now what?

Does anyone want to buy a Tempur-Pedic?

I have the same issue and my wife has not slept in our bed for over a year. But mine is the sides, each side is soft where you can roll to the outside and off the bed but good luch rolling to the middle. It takes all your effort to roll to the middle so if you are just laying still then it feels like you are fighting with the center and all lopsided. I have been a couple of months trying to explain this to the dealer and get a replacement. The technician came to the house and used a piece of string and said well no sag to this bed... I almost fell over saying that is not the problem. This is a memory foam mat and it goes back to its original but the density or strength is not the same through out the mattress, he said it looks fine to me and sat on it and said seems good. We asked hime to take it home and sleep on it for a night and then try to tell me it is fine. I feel deprived of my sleep the last year and I have lost the warmth of having my wife beside me at night. If I can save one person from experiencing this dreadful life I am dealing with from the lack of sleep and the sore body and aches that take hours to go away and then really never do then I am glad you read this.

If there is anyone stating a class action please let me know so I can join. My email is mickey__b@hotmail.com there are 2 underscores in my email

I have the same complaint. However; with the first mattress I had there was no problem. The problem began when the mattress was replaced (permanent sag) with a very cheap version that's compatible with a sheet of plywood. My problem was dealing directly with the company. They are very difficult to deal with and the matter was never resolved. I would never buy another one from them and when I pass by their stores I do my best to let customers know what they are getting into.

I like the feel of the mattress, but I've got a rash on my neck. I would like to keep it as it is comfortable, does this reaction go away?

I purchased a Tempur-Pedic and it has harmed my body and health. I hate my bed I will sleep elsewhere from now on. I would never purhase another. The Pillows kept my ears stopped up and the foam mattress has crippled my body!

marquettehous, what's involved in a class action suit?

I purchased the Temp Cloud Supreme which is supposed to be one their best updated models. I've been sleeping on it for a month now. I am terribly disappointed and even depressed. I have no history of back pain. Now have both lower back and hip pain.
As for an allergic reaction, I haven't been able to have a decent night's sleep. I have this tingling sensation on my entire body. I also get heart palpitations. The odor is somewhat weaker than the first couple of days, but some chemical must be released by this mattress to give me these sensations.
Is there any way to scientifically prove that Tempurpedic products have these allergic/toxic effects?
Any scientists or lawyers out there?

I received my Tempurpedic Queen firm mattress on Wed., July 4th. I think it is so comfortable though I've been waking up with a sore throat and stuffy nose every night since. My eyes are red, itchy, burning and tearing. I'm sneezing often. At first I thought I might be coming down with a cold...but last night it dawned on me that maybe it's allergies. The only thing new I have in my environment is the mattress and dust-mite free mattress cover and pillow covers (terry-type). I do smell the odor everyone is talking about but I use memory-foam toppers on my other mattresses (which also smell)...but have never had this type of reaction. Last night I woke up during the night and went to sleep in the guest room. My eyes seems a little better today but other symptoms are lingering. I want to give this some more time to see if the odor goes away or I develop a resistance to it because I do think it's very comfortable. Tonight I will remove my pillow covering and put my old cotton one on to see if that makes a difference. Could it be the terry pillow cover? Doubt it as I have a high thread count pillow case over it. Sigh.

How can the company say the mattress should be aired out for a few weeks! Not many people have an extra room that they can afford to let a new mattress sit and air out for a few weeks...especially when you have your old mattress taken away upon delivery of the new one. Sigh.

This too shall pass! I hope.

I have one better, we bought a Tempur-Pedic Allura and after 90 days and the smell which we couldn't handle we had it swapped out under warranty but still under Mattress Firms 100 day return. The new one came today and was in cardboard and wrapped in plastic but when they opened it and set it up it had a rip in the top along with a stain on the side. Not only was there a stain but in this triangular 12'" or so stain there were dog hairs in it. I started looking more into the bed after I was told a third bed would be brought out and looked at the tag. It was dated 6-2-2012 made in Albuqurue NM, yes the tag had the incorrect spelling and it had been glued onto another tag which had ben ripped apart but sewn to the bed. As I looked under the new tag I found a date of April 26, 2012 on the permanent tag. Yes 2 months earlier.

My summation is that Mattress Firm requires any returned beds to be clean so they can rip off the permanent tags and glue on a new one which isn't even from Temper-pidic.

Yes I would agree with you class action law suit, but with my iron clad suit I am not going to partner in a class action where the first person that starts it and the attorneys get rich but will be contacting my business lawyer and own Mattress Firm when I am done with them.

i recently ordered the tempur-pedic mattress last week. slept on it for one day which took care of my back pain but the second day my whole body broke out to rashes i went to the ER with red rashes all over my body...i'm on medication for two weeks and this itchy rashes are painfully going away...the tempur material was to blame since i didnt encounter anything new in the past week, eating the same food and in the same environment. only change was my mattress...

LIke so many of you, we had major problems after sleeping on the tempur-pedic. There has now been a class action law suit started and if you want to learn more about it you can contact my lawyer at Gerald Maples
365 Canal St., Suite 2650
New Orleans, La 70130
[protected]

33 St. James Sq.
London, United Kingdom
SW1Y 4JS
[protected]

I keep getting these extremely itchy welts on my back. Went to a dermatologist and she had no clue what it was, thought it was a cyst, wrong! Its an allergic reaction I'm having to a new Tempur-pedic mattress I received 6 months ago. I replaced my old Tempur-pedic from 2003 for this new one. Ever since I replaced the mattress I've been getting these welts that itch really bad. I haven't tried to contact the company yet, but I will. Has anyone with the same issue just tried putting a mattress cover over the top of the mattress?

I had a Tempur-pedic for 15 years and never had a problem. I made a huge mistake getting rid of it when it was still in good shape. ALL beds (unless you go totally organic, non-flame-resistant, etc.) have chemicals in them. You just might be a little more sensitive to some chemicals than others. So spending + or - hours on a new mattress of any kind might cause problems due to the constant exposure. I've replaced my mattress with a bed of straw. Not really! Even totally healthy mattress have their drawbacks. Dust mites LOVE organic materials. What's a girl to do?

Tempurpedic beds have made me horribly sick to the point of having to go to the hospital. Cracking headaches, body aches, muscle pains, twitching. I couldn't eat for over a week and just was a zombie having the windows open, hoping for the gassing off effect to go away.
I have had a new one for 3 weeks and do not know what to do. I can hardly function. I am so behind on everything I need to do in life, like paperwork, etc. that you cant do with your head banging in pain and your body hurts so bad.
This is not the only story of people being made sick from the chemical makeup of the bed.
Tempurpedic needs so be stopped from manufacturing a product that can destroy your life...

I have one better, we bought a Tempur-Pedic Allura and after 90 days and the smell which we couldn't handle we had it swapped out under warranty but still under Mattress Firms 100 day return. The new one came today and was in cardboard and wrapped in plastic but when they opened it and set it up it had a rip in the top along with a stain on the side. Not only was there a stain but in this triangular 12'" or so stain there were dog hairs in it. I started looking more into the bed after I was told a third bed would be brought out and looked at the tag. It was dated 6-2-2012 made in Albuqurue NM, yes the tag had the incorrect spelling and it had been glued onto another tag which had ben ripped apart but sewn to the bed. As I looked under the new tag I found a date of April 26, 2012 on the permanent tag. Yes 2 months earlier.

My summation is that Mattress Firm requires any returned beds to be clean so they can rip off the permanent tags and glue on a new one which isn't even from Temper-pidic.

Yes I would agree with you class action law suit, but with my iron clad suit I am not going to partner in a class action where the first person that starts it and the attorneys get rich but will be contacting my business lawyer and own Mattress Firm when I am done with them.

Yes, I bought a cloud luxe and loved it for the 1st month but as the days went on, and the cells opened up it got softer and softer, I sunk deeper and that's when the heat problems started, it retains your body temp, because when I would get out of bed from being so hot, I would come back say 1 hour later, the bed was still warm, this is with ceiling fan, AC on 72, I tried cotton mattress pads, high count sheets, layering sheets, got the temp down some, but then it felt like a rock, make sure you get the 90 days if you buy one, I guess it's just not for everyone, I also had never bought one because of hearing about the heat issue, but the sales people told me theses new models, it was not van issue, mine is going back, and I did everything I could to get that 1st month feeling, but they are firmer when you get them until the heat, opens up the cells in the memory foam, and loose that firmness, it's definitely not for me, going back to Latex
Vanessa Florida

Here's a solution for hot sleepers, the worlds first air conditioned mattress set. www.YuMebed.com

That sounds and reads great but is total BS.
The foam beds are hot and relieving pressure points has nothing to do with temperature.
When we sleep our blood pressure slows and that makes us cooler.
That's why you fall asleep with your covers off and when you wake up your covers are on.
Having the weight of your body pressed down on memory foam is not going to allow any air to get under your body, hence the heat issue.
While this does not effect everyone anyone who is hot natured or experiencing hot flashes now or in the next 10 years should avoid the product unless you want to be uncomfortable because of warmth.

They do sleep warmer because they increase blood circulation. With no pressure points (unlike metal spring beds), that added blood flow will RAISE your body temp.

I reccomend sleeping with a fan on or buying a chilipad (google it).

I own a tempur pedic and I am a big guy that normally sleeps hot, but I sleep with fan on and I love mine. It's worth it to get a good nights sleep, especially one that makes you healthier

happymom9666, Work Harder :)

The box springs can be noisy. I put some foam on the rails where they sit and the problem went away. You can get the foam at Home Depot or a similar store. I think that the rigidity of the box spring on an uneven surface causes them to tweak a little.

Great beds!

We purchased a Tempur Pedic Memory foam mattress a few years ago and have found the Mattress itself very comfortable for a good night's sleep. But we have had to have the company come our to replace the foundation 5 TIMES! The company has been very good about it, but I shouldn't have to go through the process every 4-5 months. For some reason, the foundation gets squeaky and creaky, not just in the area where we usually sleep, but all over. It sounds like cardboard up against cheap pine wood, rubbing together.
ALSO ONE OF MY BIGGEST COMPLAINTS IS THIS.. AN IMPORTANT, but embarrassing problem, WITH THIS MATTRESS: i will try to write this in a way that doesn't offend anyone.. this is something no one will tell you at the mattress store and friends will not talk about. THIS MATTRESS IS TERRIBLE FOR INTIMACY! YOU CAN BARELY MOVE IN IT. THERE ARE NO SPRINGS, WHICH MAKES MOVING AROUND FEEL LIKE YOU'RE GLUED TO THE MATTRESS. SO, IF YOU'RE A YOUNG, ACTIVE COUPLE, THINK TWICE BECAUSE THIS WILL DEFINITELY AFFECT THAT ASPECT OF A MARRIED LIFE. AND IF YOU ARE AN OLDER COUPLE, IT WILL MAKE IT EVEN MORE DIFFICULT, AS YOU SINK INTO THE MATTRESS.

I bought my Tempurpedic a year ago & absolutely love the comfort that it provides. I too get extremely hot, but I don't think it has anything to do with the mattress, rather my bout with menopause instead. My only complaint is that after some time of ownership the box spring makes a hell of a racket getting in & out of bed. Kind of sounds like loud squeaky old floor boards when walked upon. They advertise no disturbance by movement to wake the other, but rather the noise the box spring makes upon movement sure does!

My mother owns a tempur pedic and I own one too. I have the adjustable queen, she has the normal king.

I'm super sweaty most of the time and have fevers almost every day because of chronic illnesses and I don't find the Tempur pedic hot at all. I don't find it puts off any chemical gasses or anything bizarre like some people say. They are good and last a long time.

The only complaint is that after about 5 years your body starts to leave a small imprint of maybe 1 inch. But this can be probably be minimized by rotating the bed every couple years.

I find it really comfortable and it takes the pressure off my body. I have fibromyalgia among 1000 other things and it really helps me sleep.

Maybe some beds get hot, i'm not sure. But ours don't so I would recommend it. Very comfortable! Expensive, but worth it.

Whatever u do, check out the complaints for sleepnumber cuz i almost bought one until i read the 100000 complaints about them!

Beware!