The complaint has been investigated and
resolved to the customer's satisfactionResolved Telkom SA — accounts department
resolved to the customer's satisfaction
Telkom have charged me for a line rental when the telephone was not working,
whilst disputing the accounts record and calling many times I have received a non-existant service and the communication between their technical fault and accounts department has been abismal!
They have now transferred the matter onto a debt collector as they are unable to answer my questions regarding the account.
Such a pity that we have only one Telecommunications provider in SA. We need competition!