Telkom — cancellation of my line rental
1
Z
Zorrothecat
Sep 01, 2016
Review updated:
Good day. I emailed Telkom on the Monday the 29th of August requesting a cancellation of my line rental. On the first of September I hadn't yet had any response on my email, so I popped into the Telkom shop at Eastgate, where I was informed that my month's notice will only be valid once (if ever?) they have acknowledged receipt of my notification. Surely Telkom's inability to process my notification doesn't change the fact that they were notified.
The number this cancellation is regarding to is [protected].
It took me 2 months to get this line up and running, can we please not have the same story now with it's cancellation.
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Good day
My name is Godfrey Mkhonza, I had data account that I no longer needed then went to cancel it with the East gate branch, They took all my information and fax it trough then told me that I will get a call and it will be cancelled by then but I just picked up that up to so far is not cancelled.
Please advise me what I need to do to be assisted as I provided everything needed to the branch.
My data contact number that Iam cancelling is : [protected]
cancelled on the 27th August 2016
my current contact number is : [protected]
My e-mail address: godfrey.[protected]@za.sabmiller.com
Thanks
Godfrey Mkhonza