Telebrands review: Silver bullet expanding hose

I purchased a 75 foot expanding hose last fall, stored it in the garage in its original packaging and when I went to use it this weekend, it leaked in the middle of the hose. So being that I had the original packaging I called for warranty replacement and was told if I do not have the receipt (who keeps a hose receipt?) I had to at my cost send the hose back to them with 8 dollars to get the hose replaced, the hose only cost 39 dollars, by the time I packed it up and sent it back with the 8 dollar check I could have bought a new one. This is terrible customer service as I only used the hose a few times and it had issues, DO NOT BUY FROM THEM as their customer service sucks and only benefits them... Oh I found the receipt and they still wanted $8 for shipping and handling to replace their defective item. Why not just give me a coupon and I could go back to Home Depot where I bought it and get another one. Why make me pay for shipping when a coupon would work just as well.

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