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Telebrands Customer Care Service

Telebrands, Corp.

One Telebrands Plaza
New Jersey
United States - 07004

Customer Support Phone Numbers

+1 973 227 8777 3 4

Telebrands Complaints & Reviews

Telebrands / Toucan can opener

Friendly Sites on Feb 22, 2017
February 12, 2017 First use put it on a can and pushed the start button and the TouCan broke into several parts. The little gear with the rectangular hole broke in half and the whole appendage for removing a lid came off. Purchased it at Dollar General for a Christmas gift and it didn't open...

Telebrands / Product never received/spin scrubber

Harold Fisher on Jan 27, 2017
My name is Harold Fisher I ordered a spin scrubber online on January 1, 2017 . The funds were taken from my account $67.97 it's now January 27, 2017. I've tried multiple times to get a response from the email address where I ordered my product but I get no response. My order number i...

Telebrands / Hurricane spin scrubber

Marsha Dobson Williamson on Jan 27, 2017
I purchased this spin scrubber 01/09/17. The device was charged up the following day as the instructions indicated, however I did not use it that day. On 01/26/17 I prepared to use it, but the product had not retained its charge. I plugged it in again and after 20 hours of being plugged in...

Telebrands, Inc. / Cancel order/refund

ClydeD on Jan 18, 2017
Ordered, a Red Copper pan for 59.99. Did not get a confirmation number, so figured the order was not complete. Ordered one on another date, got confirmation number and was soon alerted that I had 2 on order and both were billed to my card. Called and emailed customer service and told them...

Telebrands / Star shower

B-Cat on Jan 11, 2017
I purchased two Star Showers at $50 each. the first one I bought in 2015 and used it Christmas 2015. It burned out this year on Dec. 28. I purchased a second Star Shower and used it this Christmas 2016. It burned out before Christmas ever arrived. I am a widow and that was a lot of money...

Telebrands Pocket Hose / Leak

Metsker on Jun 18, 2015
I have purchased 5 of these hoses . They are very light and easy to maneuver however three of the five have sprung a leak. Is it possible for you to replace these at no cost to me? I love these hose but they seem to be very fragile. Have there been any improvements made?

Telebrands / Refund of payment after order cancelled

frostin on Apr 8, 2014
I Ordered ONE Hurricane Mop and didn't get a chance to review order before submitting! THEY DO THIS ON PURPOSE!! I was charged $159.92 for something that was supposed to be $29.99 plus $12.99 S/H I have been refunded all but $29.99 (item #3 on order confirmation) This has been going on...

Telebrands / Discruntal employee would not refund my money of $ 52.97 for the Hurricane Spin Mop that I am not happy with 03-25-2014.

Charlotte Redmon on Mar 25, 2014
Please refer to Category of Complaint Documentation. The protester is Charlotte Redmon 914 Faulkner springs Road, McMinnville, TN 37110, and Telephone Number is 931-473-4869. My order number was TELB12378523-15264346 on February 11, 2014, for 1 7241B-Hurricane spin Mop + Sticky Buddy.

Telebrands / the quality of the products which telebrands send us was very low.... all the items were defective

anupam pandey2000 on Jan 3, 2014
u people fool the the common man by showing somethng on the t.v and giving something else ... on 26/11/2013 we ordered nicer dicer by order no. M1373955... and on 28/11/2013 we ordered 5 in 1 sofa cum bed, electricity saver and wedge cushion by order no.M1374418... 1. binding of sofa cum...

Telebrands / Pocket hose

Eleanor Smith on Jun 12, 2013
I purchased pocket hose early may 2013. I got a confirmation letter by email and a tracking number. I was billed credit card may 30 and told my order was shipped and would be here 7 - 10 days. As of june 17 no order has arrived. Checking the tracking order they say it was delivered june 7...


Ronald J L on Dec 5, 2012
Last Sunday (12-02-2012) my wife and I were shopping for a dog grooming brush she had seen on TV. When we found what she was looking for, we could not easily confirm what the total price was. We had to enter all of our information in order to find out what the final price would actually...

Telebrands / This is fraudulent practice and people should beware of this company

Vigo on Oct 30, 2012
I ordered a Zirconium ring from a telemarketer named Telebrands and talked with an automated answering machine. All I ordered was a ring but when the order arrived it included earrings which I did not order.During the call I was offered several things to buy (including earrings) but I kept...

Telebrands/chef Dini / Multiple charges on credit card bill

Pat Binder on May 9, 2012
DO NOT ORDER THIS PRODUCT. When I was placing order- screen keep flipping from part of ordering sequel to another. Got out of website. No confirmation number(s).. Assumed it did not go through. Couple of weeks go by and I received (1) box Chefdini. Looked on credit card billing. There wa...

Telebrands / Poor website practices, hidden details

txmatn on Mar 18, 2012
I have ordered two seperate times from Telebrands, the first time, last year near Christmas, my wife began an order, and then changed her mind. She said she never sublmitted the order, however they charged my card anyhow. The second time, the product advertised free shipping, saying it...

Plaque Blast Telebrands / Scam

lowilli on Feb 25, 2012
I paid them $9.95 for expedited shipping, so it should take about 5 business days. Then I checked status of my shipment and it was back ordered. What a scam! I can't even cancel this order.

Aluma Wallet / Don't BUY !!!

Edan Aharony on Jan 24, 2012
They tell you it costs $12 but when you check out they charge you $26 and they don't ask you to confirm the final price before you click the 'BUY' button. You only find out how much you were charged when you get the confirmation number. They should be ashamed of themselves. When...

Aluma Wallet / Duplicate order and charges

Upset in New Hampshire on Jan 11, 2012
I will never order another thing from this company… EVER! I thought was ordering 2 Aluma Wallets. When I originally placed the order online and tried to log out of the site it resulted in a duplicate order and was charged over $45 for 4. Their 800 number for customer service is a...

Telebrands firstcapsFix_callbackhef Geni) / over charge/ no refung

upset customer tonya on Jan 6, 2012
I purshased the chef geni on December 26, 2011 for $39.99 and a $9.99 shipping and handling charge. On December 29, 2011 my credit card was charged $142.93. I contacted customer service 1-800-777-4034 and spoke with Robert 3051. Robert informed me that telebrands sold out my credit card...

Aluma Wallet / fraud

Sue Munson on Jan 3, 2012
ordered 2 aluma wallets for gifts - when i placed order it was DOUBLED and immediately sent - there was NO WAY to cancel order - called them immediately and was told my order was not in sysytem - yet had received conformation - told to call back in 24 hours - did so and was told order...

Telebrands / Slice-O-Matic Ripoff

Ruth C. on Dec 25, 2011
Saw an advertisement for the Slice-O-Matic for $19.99 plus $6.99 shipping and handling. "Call right now and receive a 2nd Slice-O-Matic free, just pay seperate S&H." When I called all my information was taken by an automated machine. I declined the offer for the 2nd "free" slice-matic...

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