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Telebrands Customer Care Service

Telebrands, Corp.

One Telebrands Plaza
New Jersey
United States - 07004

Customer Support Phone Numbers

+1 973 227 8777 6 7

Telebrands Complaints & Reviews

Telebrands, Inc. / red copper flipwich hot sandwich maker...

Dranguet on Sep 16, 2017
I ordered and received a ''Flipwich'' sandwich maker in Aug, 2017 from New Easy Co. I love the product! When I washed it after using, put it in my drain basket, it came ''unhinged''. I've not been able to line up the hinges again for a tight fit. This was Sept. 15, 2017. Can you help me or...

Telebrands / pocket hose ii 75 ft

kmkies on Jul 6, 2017
I received this hose as a mother's day gift last year (2016). Did not use it until the fall last year. this spring(2017) when I started to use it a large hole opened in the center of the hose. The hose was kept in a garage over the winter and hardly had time to use it before it developed a hole. I would like a replacement or a refund for this product.

Telebrands / pocket hose 50 feet

ram jet on Jun 14, 2017
I purchased a Pocket Hose on 6/12/17 at Home Depot located in Auburn, Maine. The very first time I used it after reading the directions the hose burst right in the middle. In the past I have purchased these type hose and as usual they don't last. Each one of the hose's I got made the claim...

Telebrands / pocket hose top brass - dura-rib inner tube

Betty Leslie on Jun 13, 2017
I purchased the pocket hose from Mountain Ridge Ace on 7/28/2015. I realize that this has been almost 2 yrs. ago and I apologize for that. We are part-time RVer's gone 6-7 mo. out of the year. We used it for the first time about April or May of 2016. Everything was fine, no problems. It...

Telebrands / hurricane spin mop 360

Judith Csernak on Jun 12, 2017
I have purchased 4 spin mops but what keeps breaking is the mop handle. So I now own 4 buckets that are fine but have no mop that I can use since I can't just buy the mop handle. What can I do? I need the mop!!! Please HELP. I called Repentance and was told that I have to purchase the...

Telebrands / pocket hose

Earlise on Jun 4, 2017
I purchased a Pocket Hose from Rite Aid on 09/11/2016 and have used it several times since then although it does not completely recoil when the water is turned off. On 06/02/2017 I was using the hose and it burst. This is the first hose that ever burst on me. What is the process for...

Telebrands / Toucan can opener

Friendly Sites on Feb 22, 2017
February 12, 2017 First use put it on a can and pushed the start button and the TouCan broke into several parts. The little gear with the rectangular hole broke in half and the whole appendage for removing a lid came off. Purchased it at Dollar General for a Christmas gift and it didn't open...

Telebrands / Product never received/spin scrubber

Harold Fisher on Jan 27, 2017
My name is Harold Fisher I ordered a spin scrubber online on January 1, 2017 . The funds were taken from my account $67.97 it's now January 27, 2017. I've tried multiple times to get a response from the email address where I ordered my product but I get no response. My order number i...

Telebrands / Hurricane spin scrubber

Marsha Dobson Williamson on Jan 27, 2017
I purchased this spin scrubber 01/09/17. The device was charged up the following day as the instructions indicated, however I did not use it that day. On 01/26/17 I prepared to use it, but the product had not retained its charge. I plugged it in again and after 20 hours of being plugged in...

Telebrands, Inc. / Cancel order/refund

ClydeD on Jan 18, 2017
Ordered, a Red Copper pan for 59.99. Did not get a confirmation number, so figured the order was not complete. Ordered one on another date, got confirmation number and was soon alerted that I had 2 on order and both were billed to my card. Called and emailed customer service and told them...

Telebrands / Star shower

B-Cat on Jan 11, 2017
I purchased two Star Showers at $50 each. the first one I bought in 2015 and used it Christmas 2015. It burned out this year on Dec. 28. I purchased a second Star Shower and used it this Christmas 2016. It burned out before Christmas ever arrived. I am a widow and that was a lot of money...

Telebrands Pocket Hose / Leak

Metsker on Jun 18, 2015
I have purchased 5 of these hoses . They are very light and easy to maneuver however three of the five have sprung a leak. Is it possible for you to replace these at no cost to me? I love these hose but they seem to be very fragile. Have there been any improvements made?

Telebrands / Refund of payment after order cancelled

frostin on Apr 8, 2014
I Ordered ONE Hurricane Mop and didn't get a chance to review order before submitting! THEY DO THIS ON PURPOSE!! I was charged $159.92 for something that was supposed to be $29.99 plus $12.99 S/H I have been refunded all but $29.99 (item #3 on order confirmation) This has been going on...

Telebrands / Discruntal employee would not refund my money of $ 52.97 for the Hurricane Spin Mop that I am not happy with 03-25-2014.

Charlotte Redmon on Mar 25, 2014
Please refer to Category of Complaint Documentation. The protester is Charlotte Redmon 914 Faulkner springs Road, McMinnville, TN 37110, and Telephone Number is 931-473-4869. My order number was TELB12378523-15264346 on February 11, 2014, for 1 7241B-Hurricane spin Mop + Sticky Buddy.

Telebrands / the quality of the products which telebrands send us was very low.... all the items were defective

anupam pandey2000 on Jan 3, 2014
u people fool the the common man by showing somethng on the t.v and giving something else ... on 26/11/2013 we ordered nicer dicer by order no. M1373955... and on 28/11/2013 we ordered 5 in 1 sofa cum bed, electricity saver and wedge cushion by order no.M1374418... 1. binding of sofa cum...

Telebrands / Pocket hose

Eleanor Smith on Jun 12, 2013
I purchased pocket hose early may 2013. I got a confirmation letter by email and a tracking number. I was billed credit card may 30 and told my order was shipped and would be here 7 - 10 days. As of june 17 no order has arrived. Checking the tracking order they say it was delivered june 7...


Ronald J L on Dec 5, 2012
Last Sunday (12-02-2012) my wife and I were shopping for a dog grooming brush she had seen on TV. When we found what she was looking for, we could not easily confirm what the total price was. We had to enter all of our information in order to find out what the final price would actually...

Telebrands / This is fraudulent practice and people should beware of this company

Vigo on Oct 30, 2012
I ordered a Zirconium ring from a telemarketer named Telebrands and talked with an automated answering machine. All I ordered was a ring but when the order arrived it included earrings which I did not order.During the call I was offered several things to buy (including earrings) but I kept...

Telebrands/chef Dini / Multiple charges on credit card bill

Pat Binder on May 9, 2012
DO NOT ORDER THIS PRODUCT. When I was placing order- screen keep flipping from part of ordering sequel to another. Got out of website. No confirmation number(s).. Assumed it did not go through. Couple of weeks go by and I received (1) box Chefdini. Looked on credit card billing. There wa...

Telebrands / Poor website practices, hidden details

txmatn on Mar 18, 2012
I have ordered two seperate times from Telebrands, the first time, last year near Christmas, my wife began an order, and then changed her mind. She said she never sublmitted the order, however they charged my card anyhow. The second time, the product advertised free shipping, saying it...

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