I don’t even know where to begin. The experience with this home has been nothing short of frustrating and disheartening. I’ve had to submit multiple warranty tickets for a slew of problems — some addressed, others not — but the sheer number of issues is unacceptable for a brand-new home. We're talking about mismatched sliding glass door tints, a dishwasher that wasn’t even secured properly, doors that won’t close right, a leaking food disposer, drawers that are completely loose, a hole in the cabinets, and even a poorly installed shower door that hits the wall. The list goes on — and it's exhausting.
But the most infuriating and disappointing issue of all is the placement of the dryer vent in the laundry room. The room itself is already noticeably narrow compared to others in the same model. Instead of placing the vent low to the ground or including a recessed outlet like they did in my neighbor’s home — the exact same model — my vent was installed 3 feet off the floor with no recess at all. As a result, the 4-inch vent pipe runs straight up behind the dryer, forcing the entire unit to stick out an extra 4 inches into an already cramped space.
When I brought this up with the builder, they sent multiple people out to "assess" the issue, dragging me through a maze of finger-pointing and empty reassurances. In the end, they dismissed my concerns entirely, claiming it was just "part of the build" — and that if I wanted it fixed, it was on me, the homeowner.
This experience has been beyond disappointing. It feels like the builder cut corners, ignored quality, and then refused to take accountability when confronted. Please, do yourself a favor: do not go with this builder. You will regret it. There are far better local builders who care about their work and offer custom options without running you in circles. Avoid this company at all costs.