Menu
Write a review
File a complaint
Taylor Morrison

Taylor Morrison review: Terrible homes

M
Author of the review
12:31 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I don’t even know where to begin. The experience with this home has been nothing short of frustrating and disheartening. I’ve had to submit multiple warranty tickets for a slew of problems — some addressed, others not — but the sheer number of issues is unacceptable for a brand-new home. We're talking about mismatched sliding glass door tints, a dishwasher that wasn’t even secured properly, doors that won’t close right, a leaking food disposer, drawers that are completely loose, a hole in the cabinets, and even a poorly installed shower door that hits the wall. The list goes on — and it's exhausting.

But the most infuriating and disappointing issue of all is the placement of the dryer vent in the laundry room. The room itself is already noticeably narrow compared to others in the same model. Instead of placing the vent low to the ground or including a recessed outlet like they did in my neighbor’s home — the exact same model — my vent was installed 3 feet off the floor with no recess at all. As a result, the 4-inch vent pipe runs straight up behind the dryer, forcing the entire unit to stick out an extra 4 inches into an already cramped space.

When I brought this up with the builder, they sent multiple people out to "assess" the issue, dragging me through a maze of finger-pointing and empty reassurances. In the end, they dismissed my concerns entirely, claiming it was just "part of the build" — and that if I wanted it fixed, it was on me, the homeowner.

This experience has been beyond disappointing. It feels like the builder cut corners, ignored quality, and then refused to take accountability when confronted. Please, do yourself a favor: do not go with this builder. You will regret it. There are far better local builders who care about their work and offer custom options without running you in circles. Avoid this company at all costs.

0 comments
Add a comment

More Taylor Morrison reviews & complaints

Taylor Morrison - I have an urgent consumer matter with Taylor Morrison Homebuilder
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Taylor Morrison - A few homes in my neighborhood, mine included, have vents on our roof, no baffle or cover, leading to terrible damage
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Taylor Morrison - I secured a lot near Bull Mountain, approved financially on 8/17/2021!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Taylor Morrison - We closed our house on June 25, 2022
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Taylor Morrison - I filed a complaint about cracks in stucco in September 2020
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Taylor Morrison - We closed on our Taylor Morrison (**) home on Dec 27th, 2019 despite many items on our punch list
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Taylor Morrison reviews and complaints