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Target
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702 complaints
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D
9:26 pm
Verified customer This complaint was posted by a verified customer. Learn more

Target - Charged twice for the same visit to the store

I visited the Fairfax, VA store on 8/2/2021 and tried to pay for my shopping (total: $83.17) by credit card. After swiping the card, I was told their system was down and to only pay in cash. So I did. Thirty minutes after leaving the store, I was also charged the same amount on my credit card.

I have called Guest Relations (who suck) about 9 times in the past 8 days, trying to get my money back. They keep saying this happened to a lot of people and they're "working" on it, but you've stolen from me and I want my money back, you thieves!

Desired outcome: Refund $83.17

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A
9:10 pm
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Target - Credit card

I was in your store in rogers, ar.72758 and, after shopping, I went to pay with my red card and it was denied 3 times. I knew I was putting the correct pin, it is an account I keep active but don't use all the time, and I have at least 1300.00 credit if not more. I had to get out of line and call customer service. The first person I talked to said I was locked out for trying my password to many times and would just need to reset my password. He transferred me to the automated service to do that and they didn't recognize my account number. She said I had the wrong card number in my hand. That's impossible. I only have the one. And I can't even log into my account. I know my user name and password but when I put it in the number disappears and says I have to put that information in. This card is cecelia a coleman 5859752160616865 expires 03/23 cvv 849 I ended up not being able to make my purchase. If this isn't my card, who's is it and why do I have it? Very embarrassing!

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1:48 pm
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Target - Target complaint

I felt like I was forced to give up my job because they refused to work with me with my health issues now I have no job and I feel destinated against I asked my etl to move me out of cafe I was hired for deli due to the heat in such a small area he refused but could move other girls around who didn't have health issues but anytime I asked for help he wouldn't help me

Desired outcome: I would like to come back to a new store

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4:34 pm
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Target - Truck driver

Extremely aggressive, cutting people off, in and out of traffic in downpour rain. Flicking people off, honking horn and trying to push people off the road. Very unsafe! We are driving with our children in the car and he is barreling down the highway almost pushing us and others into a ditch! Truck number 808259, plate number maine 2948075 (it's pouring out so hard to see). This is happening now in florida. This guy needs to be fired! He is going to get someone killed! Called highway patrol but he needs to lose his cdl! He should not be driving a truck!

Desired outcome: Severe

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Brought 3 premier power @9.99 (29.97)charged for 4 (39.96) and brought 1 lipstick @ 5.99 and charged for 2 (11.98) shameless cashier.

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6:57 pm
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Target - Target Truck Driver in trailer #066921

We were trying to merge onto Westbound I-70 in Silt, Colorado at approximately 4:05pm on 6/16/2021. We were in a motor home. It was a short merging area. A Target truck, trailer #066921, was in the right hand lane. While there was one car in the left hand lane, the driver could have slowed down and gotten into the left hand lane long enough for us to merge onto the freeway. Instead, we had to slam on our brakes while driving 65 mph, almost forcing us off the road. While the driver was not mandated to let us in, he chose to create an unsafe situation. Truck drivers expect to be allowed to merge on freeways safely. It would be nice if they reciprocated.

Desired outcome: Your truck drivers use common courtesy and drive safely.

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11:20 pm
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Featured review
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Today I exchanged some pants I bought (and lost the receipt for of course, AND paid in cash so it wasn't on my Target app OF COURSE) so they gave me store credit in return which I was incredibly thankful for. I went to purchase some toilet paper and other products and didn't realize until I got home that the cashier charged me $50 for one thing of toilet...

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J
3:58 pm
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Target - Gift card

Order details
#9067950127777
Placed at 5:05pm on May 29, 2021

I made this order and submitted 3 gift cards that my wife and I received for our newborn daughter. After submitting the three gift cards I was told that I owed a little more than fifty dollars however I was charged the full price and the order did not use the gift cards. I called customer support and asked to be refunded the money and to use the gift card but this was refused. I was told I did not choose to use the gift cards despite it showing that they were being used and despite the fact that I put them in directly on the checkout screen. I don't need anything else from Target I just want the money to spend on necessities.

Desired outcome: I would like the gift cards to be used for the purchase and for the $120 to be returned back to my credit card.

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11:23 pm
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This review was chosen algorithmically as the most valued customer feedback.

This complaint is for one specific Target in Plano, Tx...2200 Dallas Pkwy, Plano, TX I've shopped at all different Targets all over the Southern part of this country, and they have all been professionally managed and ran by decent employees. But THIS Target in Plano, OMFG!!! I don't think it is even managed!! If it is, they just sit in their office all...

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ADVERTISIMENT
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12:12 pm

Target - returning of item that arrived damaged from UPS

I ordered a telescoping pole to clean my pool. I normally use Amazon but wanted to see if Target could offer same degree of service. I have learned the hard way, the answer is no. The bag arrived a couple weeks ago and the pole just arrived yesterday, however it was clearly damaged and forgotten about in the back of someone's truck. The pole is stuck in an outward fashion bent and in capable of use or being brought in. Ordered because I drive a car and it will not fit in my car. I called Target to get assistance with having it picked up . My ref # 105403907. Her response is that it was not Target's problem because it came from a 3rd party. I disagree. This is a customer service issue. I purchased from Target and they should be responsible with helping. In the end, I have to spend an additional 12.00 to have UPS pick it up. Target should reimbursement for that. it shouldn't cause the customers money to get a bad product. Very poor customer service. Amazon would have written it off or arranged a pickup for me at no cost to me. They DEFINITELY wouldn't put the work on me - the customer. I learned my lesson and will not shop Target on line again because they do not back their products.

Desired outcome: Reimbursement of the cost to have the damaaged merchandise picked up

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1 comment
M
May 30, 2021 11:27 pm

Yeah, I've had orders go "missing" because Target uses UPS and USPS instead of reliable companies like FedEx, or local delivery companies. I've had MANY, MANY items that never arrived, or arrived broken because UPS and USPS don't give a sh*t about taking care of peoples packages. I've complained to Target for years, but they refuse to do anything to correct it.

I try never to order online, but during the past year, it's been pretty hard not to with all thats going on.

I just keep filing complaints to Target headquarters. Maybe one day they will get rid of UPS and USPS and go with FedEx.

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2:26 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

It appears there is trouble in Dallas with delivering mail during the last cold spell and payments were not being delivered so you just shut down everyone's credit card and make them pay at least a minimum payment to reinstate their credit or send to collections. What is up with that? I made my payment and I always pay the entire bill when it's due. I've...

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11:18 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

3 days ago my daughter (Target employee) was targeting by other employees and had her possessions stolen at work. Management dismissed her and totally ignored situation. Yesterday I got involved after I seen how traumatized she was and watching her crying for days. I emailed Target corporate and recieved a standard form response with a HR dept number...

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11:02 am
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had an horrible experience with target Mobile in the Rochester Hills Michigan store. Target advertised a promotion for a gift card if you buy and open a line. We had 4 phones we wanted to transfer from Verizon to AT&T and knew it would be a great offer to take advantage of since it is Christmas. On Tuesday Dec 1st I called and spoke with Hayli at the t...

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Target - Employee

You have an employee that's threatening children and I have children.I will never come to that store because of what she has said on social media please see the attached photo. I want her gone and fired from that store before I ever returned to it. And I would like a reply back

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ADVERTISIMENT
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10:54 am
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This review was chosen algorithmically as the most valued customer feedback.

Worst delivery service ever!!! Customer service is a joke. I placed a target order that was supposed to be delivered between 2-3 pm. I tracked my order online, which said that it was 'on its way'... It said this for hours. I thought maybe they were just busy, so I waited until 6 pm to call and check on my order. Shipt told me that my order was canceled due...

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3:30 pm

Target - Non specific

Now that I turned my television off and decided to tune into Targets website. Does the company really consider their customers feedback? Is it valued for quality control. It's awful to travel to a store that is hated by citizens. Could we see satisfactory. For business owners and students we consider the very same places that we purchase to learn the best ideas. It's offensive to see where dollars are spent to be trashed in public. Whatever action has to be asserted than it should be a commitment to clean up those comments. 👨🏾‍💻

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8:09 am
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

We all share handheld devices and radios. These things are never ever ever cleaned unless we do it ourselves. And good luck finding cleaning wipes. All we have available is liquid alcohol for our hands. Lockers never get it either. I'd do my own, if there were disinfectant... But there is none left on the planet. The new plexiglass dividers in the break...

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5:27 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Friday july 24th 2020, at approximately 2:00-2:30pm, I was on the checkout line where customers you have more than 20 items, I was harassed by a customer from behind me, she was cursing at me saying "hurry up!!!" when doing that, she push her cart and it hit the back of me, while the cashier was scanning my items, the customer from behind me put her item...

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J
5:13 pm
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This review was chosen algorithmically as the most valued customer feedback.

Racist on customer service... I was attacked... felt like it could he better at what there doin with with their employees and have them fired and and see discipline in that store I was in I called for a tent and and I was attacked in my own home over the phone and do not take kindly to this 9670 Prominent Point, Colorado Springs, CO 80924 Is the location and I believe its bullshit... they make minimum wage.. I see why now...

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C
6:59 pm

Target - unethical behaviour

after watching your new commercial about honey pot I am concerened with the racial comment when she says helping the next black woman its very racial as if blacks are the only thing that matters and its the only people you help very discrimanating twards other races it should state either other women or even helping others to get their company off the ground
tank you miss hedges
not a big target fan anyway after working 7 years for them and being mis treated

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