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Taco John's International Customer Service

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Taco John’s International, Inc.

808 W. 20th Street
Cheyenne
Wyoming
United States - 82001

Customer Support Phone Numbers

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Taco John's International Complaints & Reviews

Taco John's International / Treatment of employees

Bu
Jul 13, 2019

The taco John's in Butte Montana works there employees like dogs. They write them checks that most business in town including the bank it's written on won't even cash because the funds are never available. They run the store with only 2 and 3 employees on shift at a time when there should...

Taco John's International / making me pay twice for my orders

De
Jul 03, 2019

I'm deaf and the employees didn't know how to take my order as they were too shocked that I'm deaf. We took our orders to our car and realized that they gave us two chicken taco which we ordered two crunchy chicken. I went back and was shocked that they gave me hard time. It wa...

Taco John's International / incorrect order

Ja
Jun 18, 2019

So I went through drive through around 830 pm and I ordered 2 combos one had chicken burrito the other a meat & potatoe burrito n soft taco. The guy taking order does great suggestive selling so I add cheese sauce plus an order chips n cheese n salsa n 2 bean burritos & chicken quesadilla...

Taco John's International / food but more importantly your employees

Ja
Jun 06, 2019

I have never ever... Been treated like the way your employees at the white bear lake minnesota location treat me my family an daughters. So rude I can not even begin to make you understand how people get treated there. Not just today but every time we visit2in the last year!!! I work in...

Taco John's International / drive thru order

Sc
May 30, 2019

I said over a year ago I'd never go back but today I thought I'd try again and wouldn't you know it my order was incorrect again, this time I can't wait for a representative to call and apologize because I'm going to rip them a new A H-#e. The last thing I want in return is the same two...

Taco Johns / food quality really was bad today.

Ke
May 27, 2019

Earlier today I went into this location to order food. I ordered a 6 pack and a pound and a super potato ole's. The ole's was not even fresh and they looked like they was cooked in oil that was in the fryer for at least 6 months or longer. I usually do not have any issues like...

Taco John's International / payment for ordering and buying food but receiving nothing for 40 minutes was not refunded.

Ti
May 09, 2019

This was the very first time (05/08/2019 @ 9:00PM) I have ever been to Taco Johns and I had the worst customer service I have ever experience in my entire life. My male friend and I walk into the store around 9PM and there was only one customer in the store. My friend orders his food and...

Taco John's International / the food I ordered in the drive thru.

Ka
Apr 26, 2019

I ordered the steak trio and reviewed chicken I ordered a hard shell taco and didnt get it I paid for my food and drove home. Which is afew blocks away. Food was COLD. The address is taco John's 9545. 1020 West Street grinnell Iowa. The person that took the order was Cassandra. I spent...

Taco John's International / unethical behavior

Jo
Apr 15, 2019

Started on 3-30-19 went into restaurant ordered dinner. As I was om way out I get text messages from Jorgia Avery the assistant manager not yo come to the store. My daughter is now being harassed by text while in school about keaping me away from her job. I reported to to manager but dont...

Taco John's International / dirty restaurant

In
Apr 13, 2019

I visited the restaurant April 12, 2019 at 5:10 pm. When I walked into the restaurant the young man at the counter was on his phone and so was another employee next to him. As soon as he got off he asked me what I wanted. He never once welcomed me and never said thank you. I ordered and he...

Taco Johns / store cleanliness

Se
Jan 18, 2019

There is a post that's gone viral in Thief River Falls, Mn of some disturbing images of mold and worms around the store. Posted by an employee leaving because of the grotesque conditions and a shitty boss. It looks very authentic. We believe this one. Why is there a minimum amount of characters to...

Taco John's International / poor customer service

Ol
Jan 10, 2019

1/10/19 I got to your Cedar Falls Iowa location and promptly got greeted by a woman who sounded like she absolutely hated her job. I'm not sure what you people teach your employees but it definitely needs a refresher on customer service. The man that took my card was rude and only ever...

Taco John's International / hair in food and rude unprofessional service

Ha
Dec 22, 2018

On 12/21/18 at approximately 1:45 p.m. my wife went through the drive thru for lunch an the Norfolk Nebraska store. When she got home she found multiple long blonde hairs in the food including one which our friend pulled out of our 3 yr old daughter mouth. My wife called the store and...

Taco John's International / loaded nachos

Jo
Dec 20, 2018

The family and I stopped to ordered loaded nacho that we saw on the menu board from earlier visit today, they looked appetizing. We went back at 8:14pm to get this amazing dish. But to our surprise once we got home and pulled our nachos dish out of the bag we were horrified And laughed and...

Taco John's International / stuffed grilled burrito

Ss
Nov 16, 2018

I'm 7 months pregnant. I received a burrito with the most appalling green color after the second bite and instantly knew something was wrong. I called the restaurant to ask what they put that's green in their burritos and they said nothing besides lettuce. They told me it must be the green...

Taco John's International / 1 beef soft taco

Je
Nov 08, 2018

I ordered a soft shell beef taco from Taco Johns in Marion, IL. I ordered it with only lettuce and cheese. When I opened my taco, it was so soggy I could not pick it up without falling apart. It's as if the watery juice from salsa was poured all over my taco. It was so disgusting I could...

[Resolved] Taco John's International / always closing early

Di
Oct 27, 2018

Date of incident: 10/27/118 Number: 715-914-0479 I just got done with a hard day of work and was going to get some food at Taco Johns here in Jamestown North Dakota. I am currently a college student and I do a lot of extra activities that usually do not get done until 10:00PM. After all my...

Taco John's International / food not correct/missing items

Ci
Sep 29, 2018

I an in a wheelchair so my husband went to get our food. We ordered one taco salad with ranch dressing (did not get the dressing), ordered mexi rolls (and did not get cheese sauce), ordered 3 street tacos and they were ok but had very little in them (our thought is it didn't fill u...

Taco John's / bad customer service..

Jo
Sep 27, 2018

Waited in drive thru for over half hour.. Was given the wrong food... Called and was told to come in the next day after six for a refund and the supervisor I spoke to never showed up... The crew member kept calling her and she kept saying she would be there shortly... After an hour of...

Taco John's / improperly dealing with obnoxious customer

Jo
Sep 25, 2018

My family and I often eat at Taco John's, but recently another customer, Henrietta Girton made very disparaging comments to my wife and I at your Mobridge SD store. While I do understand that she is also a customer, these comments were made within ear shot of several employees and she...

Taco John's / service and food at store #9497 - blaine, mn

Me
Sep 07, 2018

My fiancé and I had very limited time but needed to grab a quick bite before we had to be at our evening commitment. We stopped into Taco John's, Store #9497 - Blaine, MN on 8/30/18 - Sale #17560612. When we walked into the store, we were the only ones there. We were greeted at the counter...

Taco John's / taco salad

Ca
Aug 28, 2018

Aug 28 we had two taco salads. Very disappointed in the dinner tonight. There was very little meat or cheese. There was barely enough meat or cheese in the seafood. We've eaten them before without any problem. For the price it works be nice to have some protein in it. All that wasLeft half...

Taco John's / the manager named syndey

Ty
Jun 30, 2018

We had issues with an order a while back and she was rude and complained basically about having to fix our order when they over charged me for drinks I never got and messed up a whole burrito that I got a different one This time we got our food in one bag a 30$order in one bag. 2 large...

Taco John's / food

Ti
Jun 24, 2018

First off I wanna say that I love taco johns it's my favorite place to eat out... I was in your oniell location and ordered a taco burger, well let's just say that it was more of a smoothed pancake... horrible it was all over in the sack.. maybe because they shoved everything in one...

Taco John's / service

Gm
Jun 07, 2018

The people are always snobby when taking orders or handing them out. Instead of remaking an order because they messed up they just scoop the item that wasn't supposed to be on it off and then hand it out with out thinking that maybe they person was allergic to that item. They have been...

Taco John's / service/product

Mi
May 24, 2018

I drove 38 miles to get tacos, the 10 for $10, the commercial says soft or hard, I ordered soft and they said you can only get hard cause it's costing to much! Take the commercial down or honor what you advertise! The manager was rude about it too! I took the hard taco's, snd got home and...

Taco John's on Singing Hills Dr. / food quality, condiment request

De
May 19, 2018

On Wednesday May 16, 2018 approx. 9pm we drove to nearest TJ to order a late supper. We placed our order/drive thru. We ordered a 6pak & a lb. (3 crispy 3softshell) plus 2 twilight crispy tacos, and a bag of ice. Total cost -approx. $17.89. I specifically requested hot/mild sauce...

Taco John's / takes forever to get food

Tr
May 14, 2018

I ordered 1 soft taco, and order of potatoes and an ice tea. I took 27 min to get my food. Seriously!?! When i finally got my food, i got a diet coke instead of an ice tea and when i told the girl at the window she got an attitude with me because they gave me the wrong drink. The worst...

Grand Junction Taco Johns North Ave / customer service

Ri
May 11, 2018

Managers have made tacos at 9am prior and today they refused to make one. Then I mentioned well the name of the company is Taco Johns right. Then she got rude and said well Taco Bell is down the street if you want a taco that bad. Wow then I called the 800 # and was explaining the...

Taco John's / taco

May 04, 2018

I was there at taco john miles city with my family to have even food we ordered 4 burrito bravo Thursday special on may 3rd .I have never experienced that kind of staff attitude and horrible customer service. We ordered bravo without meat but got meat pieces in my wife's food . Mistake...

Taco John's / I am submitting a complaint about consistently receiving wrong orders.

Ch
May 02, 2018

I go to Taco John drive thru 2x a week. Standard order is ice tea, donut bites meat & potato burrito Week 1 Got 1 diet Coke, 2 tacos Week 2 Got plain bean burrito potato oles ice tea Week 3 Got potato oles, 2 tacos, 1 meat potato burrito ice tea Week 4 Got ice tea, donut bites, deluxe...

Taco Johns / customer service

Da
Apr 30, 2018

The customer in front of me ordered shrimp tacos. You don't have so they walked out. The cashier was crying could not take my order. Was talking about killing her self. She started to scare me. I told her to go talk to her manager. Manager came to take my order I told him what was going on...

Taco John's / very poor service

Ja
Apr 22, 2018

i had ordered a #1 meal which is two tacos potatoe oles and a medium drink and also ordered a beef burrito i should have checked my meal sooner but got a phone call as i was leaving drive thru i live about 45 minutes from taco johns location about a mile or so i opened the bag and found...

Taco John's 484 S. Kennedy Dr., Bradley, IL. Store# 9033, 4/21/18 sale# 2028056, drive through / ordered 3 crispy tacos w/sour cream

Jm
Apr 21, 2018

I remembered soon after I started to eat the first taco, of why I had not been at the site for some time. As I began remembering from my last visit while biting into the crunchy shell, there was just the slightest amount of ground meat at the bottom of the shell, maybe about a half inch of...

Taco John's / taco john's ventilation in pierre, sd

Th
Apr 14, 2018

Please encourage or mandate that the kitchen ventilation/exhaust fans be improved. This is a popular fast food restaurant in our town but eating inside leaves your clothes smelling for hours. Sometimes the fumes are thick enough that they are visible. This had not been a problem until the...

Taco John's / horrible management

An
Apr 11, 2018

The taco johns in spirit lake iowa is nothing but a joke. Everytime in there the manager is screaming at one of the employees. Last and final stop for me was just the other day. I watched her scream at the lady on drive thru telling her she was nothin but a worthless dumb waste of space...

Taco John's / order

Al
Mar 20, 2018

I went through the downtown taco johns in Saint Cloud MN and the guy at the drive through was very rude. He barely spoke to me. And I could barely hear him on the intercom as well. When I got my order I didn't receive any sauce that I asked for and I know that seems minor but I don't eat...

Taco John's / food

Je
Mar 12, 2018

Hi. I went to Elk River, Minnesota Taco Johns on Sunday March 11th, TWICE. My first time since we just moved into the area. I went to DRIVE thru @12:48 pm cst. I ordered Street Taco Trio* Chicken, Large Meal with Dr Pepper. I waited 19 minutes . I was so patient.but wow? I paid...

Taco John's / didn't receive our whole order.

Da
Mar 09, 2018

Went through the drive thru at the East Peoria Taco Johns at approximately 6:30 pm on Friday, March 9th. We didn't receive everything that we paid for. We have been trying to call the store for about an hour and all we get is a busy signal. We ordered a #7 #4, 2 hard shell, and 2 soft...

Taco John's / service

Ja
Mar 08, 2018

Have never complained before, but in this case, i have to. The service was friendly and polite, but very forgetful. I ordered a cheese quesadilla combo, a street taco trio combo, refried beans and three pops. Both combos I was even asked if i wanted cheese for the tots. Now, what we got wa...