The complaint has been investigated and
resolved to the customer's satisfactionResolved Swift Transportation — it could happen to you
resolved to the customer's satisfaction
I have seen too many drivers with truly bad attitudes. Also I am a mentor and I actually had a student report drunk. Due to the probable cause needs I had great difficulty getting him tested. I had to remove him for personality conflict for my safety. He reported drunk and due to the federal laws I was unable to get him tested easily. What this person is saying is absolutely unbelievble. I see drivers actually be highly obnoxious and unreasonable. Without more credibility and proof I would say the truth lies somewhere more likely to be he was trying to get going faster and was actually the problem. Swift has always repaired equipment I have taken into the shop but too many drivers want to make miles and fail to report equipment difficulties. I have been routed extra jus to repair equipment I see broken. I would like it if they followed up though on why the previous driver left broken equipment. Swift cannot fix what they do not know about. I have been there for 5 years and am doing great.