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SunTrust Banks

SunTrust Banks review: Branch staff treat customers like an inconvenience

L
Author of the review
12:54 pm UTC

This branch reopened not too long ago and boy ohhh boy, those tellers are horrible, they do not have an inch of customer service, am talking staring from the tellers to the branch manager, they don't know how to greet a potential customer, (not that I'd change my bank for this one), they don't know if I'm looking to open up an account or any other service, they don't recognize you as customer, they see you as (what do you want, because you're taking time away from me) ; wrong person for the position. Can't wait for my direct deposit to kick in so I can stop going to this branch.

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