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CB Travel and Vacations Sun International
Sun International

Sun International review: Over 20 complaint closures with no response from sun international

H
Author of the review
4:53 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I strongly complain about the work of Sun International Tour Agency. Even after my final messages, I am not receiving any response. They only repeat general phrases like “it was our mistake” or “holidays should be happy days,” but there is no real follow-up, solution, or assistance. What is worse, they start closing my complaints without answering my messages, without any notification, and without even trying to help. This level of irresponsibility and lack of communication is extremely disappointing.

Claimed loss: I demand a full refund, compensation for extra expenses, hotel costs, lost holiday enjoyment, and physical and emotional distress caused by their mistakes.

Desired outcome: Full refund for above mentioned points.

Confidential Information Hidden: This section contains confidential information visible to verified Sun International representatives only. If you are affiliated with Sun International, please claim your business to access these details.

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Sun International is ranked 82 among 420 companies in the Travel and Vacations category
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