[July 2026] I have had FULL orders cancelled because of a "system glitch".
Orders that had DEEP DISCOUNTS on items, and two for one deals. Was very attractive, ...only to have it cancelled 4 days later (after "order accepted") and a CHEAP 10% coupons. They literally called it a "system glitch". As if in this day of internet technology, they cant fix a GLITCH and resubmit the order?
no more discounts, no more freebies...the items were more than double, and they provided a measly 10% coupon.
Had this happen once before (2025] where they could not ship a couple items due to "out of stock"...of course, the items were the ones with the biggest discount.
Seems like an obvious bait and switch with a bunch of falsehoods why they cannot fulfill an order.
Purchase at your own risk. it's like a crap shoot. I order only what I absolutely need or cannot find until my next trip to Japan.
Recommendation: purchase at your own risk and dont be surprised at cancellations