Stradivarius’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of fashion enthusiasts are dissatisfied with their clothing and accessories.
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Delay with order shipping
I ordered a bag on the 19th of March and it was supposed to arrive in store either the 22nd or the 23rd of March. The bag did not arrive in the store until the 4th of April, so 12-13 days of delay. I called costumer service multiple times during these 12/13 days and initially they told me that they did not even know where my package was and that they would probably had to reorder it. I was fine with waiting, however, I asked them if I could have a discount on a future purchuse due to the inconvenience and the guy form the costumer service said that they will eventually do it (I don't know exactly what type of discount he was talking about but he thought it was reasonable request). When I received the notification that the bag finally got to the store, I called costumer service again to know anything about this discount and the lady at the phone was denying the delay at all, telling me that the delay was actually only 5 days since it started from the day the bag was shipped, which was on the 30th of March and thus I was not entitled of any discount. To be honest, I do not agree on the fact that this corporate deem "delay" only from the day of the shipping, because instead of waiting 3 days I waited 16 days (TO ME THIS IS DELAY). However, if this is the Stradivarius policy, there wasn't anything that the lady from costumer service could have done about it, and I understand that, but she was very rude and she was denying the fact that I still had to wait much more that I was supposed to. She could have been apologetic and nice, and I would have left the phone call way less angry that I actually was. In conclusion, DO NOT ORDER ANYTHING FROM THE ONLINE STRADIVARIUS WEBSITE, it will probably be delayed, you will have to call the costumer service multiple times because they will not reach out to you, and you will not get any discount for the delay/ inconvenience. I am posting this on every review website so that more people can be warned.
Is Stradivarius Legit?
Stradivarius earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for stradivarius.com can be seen as a positive aspect for Stradivarius as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Stradivarius's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Stradivarius.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Stradivarius.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Stradivarius and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Stradivarius protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Stradivarius. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Stradivarius complaint handling
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 16, 2025
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