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Stone Butterfly Interiors Profile

Stone Butterfly Interiors

www.stonebutterfly.co.uk

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1.0 6 Complaints
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Stone Butterfly Interiors Complaints 6

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5:35 am EDT
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Stone Butterfly Interiors Disappointing Experience with Stone Butterfly Interiors: No Discount or Credit Offered

Ordered from Stone Butterfly Interiors back in June and finally received my order today. Was pretty disappointed to find out that there was no offer of discount or credit, which was a bummer. Gotta say, wish we had read some reviews before placing our order. Definitely won't be ordering from them again.

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5:07 am EDT
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Stone Butterfly Interiors Disappointing Quality: Stone Butterfly Interiors Desk and Chair Review

So, I decided to give Stone Butterfly Interiors a try and ordered a desk and chair. But, man, was I let down by the quality of the desk! The kegs were all wobbly and the leg supports just couldn't hold up. I mean, come on, I expected better than that! I had to go and hire a carpenter just to fix the joints with some L shaped brackets. It was a real pain in the neck, let me tell you. All in all, I wouldn't recommend this company to anyone.

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3:08 am EDT
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Stone Butterfly Interiors Stone Butterfly Interiors: Poor Quality and Terrible Customer Service - A Total Scam

I gotta say, I ain't too impressed with Stone Butterfly Interiors. We bought some furniture from them, but it was straight up garbage. Like, I'm talking poor quality, falling apart kinda stuff. So we decided to return it, and they said that was cool. But now, it's been two whole months and they still ain't given us our money back. They keep saying that accounts gotta talk to management and vice versa, but it's just a bunch of BS if you ask me. This company is a total scam, and I wouldn't recommend them to nobody. Stay far away, folks.

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Is Stone Butterfly Interiors Legit?

Stone Butterfly Interiors earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Stone Butterfly Interiors to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Stone Butterfly Interiors is known for their high standards and safety. If you're thinking about dealing with Stone Butterfly Interiors, it's wise to check how they handle complaints.

Stone Butterfly Interiors has claimed the domain name for stonebutterfly.co.uk for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Stonebutterfly.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several mixed reviews for Stone Butterfly Interiors have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

However ComplaintsBoard has detected that:

  • While Stone Butterfly Interiors has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the stonebutterfly.co.uk. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • The website belonging to Stone Butterfly Interiors has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Stone Butterfly Interiors Disappointing Delivery Experience with Stone Butterfly Interiors

So, I ordered some chairs from Stone Butterfly Interiors, and they said they had them in stock and would be delivering them to me within a week. But, guess what? They never showed up! I had to call them up and ask what was going on, and they told me that the chairs were coming from overseas and were delayed. But, nobody bothered to let me know about this! It's been 8 whole weeks now, and I still haven't heard anything about my delivery. I'm having to chase them up again!

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Stone Butterfly Interiors Disappointing Experience with Stone Butterfly Interiors: Delayed Delivery and Poor Customer Service

I bought 6 chairs from Stone Butterfly Interiors and they said they had them in stock. But it took them 2 whole months to send me all of them. They kept making excuses and one of the chairs was even damaged when it finally arrived. They said they would give me a 10% refund for all the trouble, but that was during their Black Friday sale when everything was already 10% off. So basically, they didn't do anything to make up for all the hassle they caused me. I wouldn't recommend this company to anyone. They're just a waste of time.

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Stone Butterfly Interiors Disappointing Service from Stone Butterfly Interiors: A Review of My Stool Order

I went on the Stone Butterfly Interiors website and saw a stool that I really liked. It said it was in stock, so I ordered it right away. After waiting for 2 weeks, I got a bit worried that it hadn't arrived yet. I decided to reach out to them and ask what was going on. They told me that there was a delay because of some bad weather in the country where the stool was coming from. I was a bit disappointed, but I understood that these things happen.

After another 2 weeks went by, I still hadn't received my stool. I decided to reach out to them again and ask for an update. This time, they told me that the stool was now in customs. I was starting to get frustrated because I really wanted my stool, but I knew that it wasn't their fault that it was taking so long.

Another week went by and still no stool. I reached out to them again and asked for an update. This time, they told me that there was another delay because of the weather. I was getting really fed up at this point and decided to ask for a refund. I sent them 3 messages asking for a refund, but I haven't heard back from them yet.

Overall, I'm really disappointed with the service I received from Stone Butterfly Interiors. It's been over a month since I ordered my stool and I still haven't received it. I understand that there were some delays because of the weather, but I think they could have done a better job of keeping me updated. I'm really hoping that they'll respond to my refund request soon.

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Overview of Stone Butterfly Interiors complaint handling

Stone Butterfly Interiors reviews first appeared on Complaints Board on May 29, 2023. The latest review Disappointing Experience with Stone Butterfly Interiors: No Discount or Credit Offered was posted on Jun 8, 2023. Stone Butterfly Interiors has an average consumer rating of 1 stars from 6 reviews. Stone Butterfly Interiors has resolved 0 complaints.
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Stone Butterfly Interiors Category
Stone Butterfly Interiors is ranked 135 among 298 companies in the Home and Interior Decor category

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