Steak 'n Shake review: management

The manager is always rude to her employees every time we go. The team would do better if she wouldn't jump them constantly. Heather, our server, was really good and apologized for the wait and the mess ups of the cooks. The waitresses and cooks all would be into it constantly because the manager would rush them all instead of worrying about the people keeping the place in business, the customers. The servers always seem to be nice but, with poor management and the constant yelling every time we go, we probably will not be back for a while.