Steak 'n Shake review: drive through

I have some complaints about the Steak ‘n Shake in Findlay Ohio. First off, I went through the drive through and they told me it was a 5 minute wait for some chicken tenders. I waited 20 minutes. And they forgot my ranch for the chicken tenders like always. And I've had some problems with their food. Their chicken tenders have been awful and very tough, only being able to eat a few good bites of it. Wasted money. They made me wait 20 minutes at the drive through, and didn't even give me anything for it. I've waited other places and they've given me something for making me wait so long. 20 minutes for chicken tenders is outrageous. 20 minutes for chicken tenders you can't even eat is ridiculous. The steak in shake in Findlay Ohio is absolutely disgusting.