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2.4 538 Reviews

State Bank of India [SBI] Complaints Summary

194 Resolved
344 Unresolved
Our verdict: Engaging with State Bank of India [SBI], which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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State Bank of India [SBI] reviews & complaints 538

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6:25 am EDT
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State Bank of India [SBI] sms regarding pdc/ecs/si of rs.9580 on a/c xxxxx499967 as due [protected]

Sir/Madam
Today on dated 28/6/2011 I received an sms . In the sms it is written "PDC/ECS/SI of Rs. 9580.00 on a/c xxxxx499967 is due on [protected]". I am not cleared the purpose of the sms. For insurance of Car loan a sum of Rs. 10093 has been debited from my SBI a/c no. [protected] on dated 10/06/2011 recently. Please intimate the purpose to my email "[protected]@gmail.com", if possible

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Thingbaijam Sonamani Singh
, IN
Jun 30, 2011 4:29 pm EDT

i want to know my account balance

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3:53 pm EDT
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State Bank of India [SBI] non compliance of tds deduction in form 26 as

state bank of india, sansad marg, new delhi and mayur vihar phase-2 deducted TDS from my saving bank a/cs no.[protected] and [protected] respectively during financial year 2009-10 but the same has not been passed on to Income Tax Depptt. as per form no.26 AS.This has been reported to them in the month of May 2011 but no action has been taken by them so far.They only say that thereference has been made to their Charter Accountant.On enquiry as how much time will be taken, they are keeping silence.Due to this I am not able to get refund.---Rajendra Prasad Singh, F-268, Saraswati Kunj, 25-I.P.Extension, Delhi-110092, [protected]@yahoo.co.in, [protected]

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7:55 am EDT
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State Bank of India [SBI] Lost of SBI ATM card

My self Mr. SUSHANTA KUMAR MALLICK, LOST MY SBI ATM CARD ON 19.06.2011. MY ACCOUNT NUMBER IS [protected] AT SBI PANIPAT REFINERY, BAHOLI (8706) MY CARD NUMBER IS 622018XXXXXXXXXXXX3. PLEASE BLOCK ALL TRANSACTIONS OF ABOVE SAID SBI ATM CARD only.
Contact details:
[protected]
sushantmallick.[protected]@gmail.com

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State Bank of India [SBI] e-tdr/stdr issue (unable to set mode of operation)

Inspite of regular reminders by my SBI Branch at Hadapsar, Pune, the SBI's Internet Banking Team is real slow on working on the issue that I am constantly facing and which is causing me a lot of inconvenience. Thankfully, my SBI branch has been kind enough to listen to me, whenever I approach them. But, I guess, the real problem solvers are not taking it seriously to get it solved as soon as possible. I am really not sure how long is it going to take for my issue to get resolved, as half a month has already passed but nothing fruitful has come up.

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State Bank of India [SBI] non refund of fd

Dear Sir/Madam,
I had a SBI credit card which I never used. To prepare this card I had to mke a Fixed Deposit of Rs.10000/- in SBI Sehore (Madhya Pradesh) Branch where I live. I wanted my FD money back for which I contacted the SBI, Sehore Branch and they suggested me to call on Tool Free No. [protected].As per my request they cancelled it on March 15, 2011 and I was told that a letter will be sent to me, on the basis of which I will be refunded my money (FD) back.
Till date I could not get any letter. Now when I am calling o the same number my request is never entertained.
I want my FD back very soon as I need this money very essentially.
My Credit Card No. [protected] Validity September 2013 (09/13)
My SBI Account No: [protected]
Branch Code: 00477 Sehore Madhya Pradesh
Kindly help me to return back my FD
Yours faithfully

Ashwini S.Bhoware
F 12, RAK College Colony
Sehore, 466 001 (Madhya Pradesh)

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State Bank of India [SBI] non adjustment of ammended ppo

prabhakar panda to eConsumerCompl.
show details May 29 (12 days ago)

Respected Sir,
I am a pension account holder of SBI Berhampur, Dist Ganjam, Odissa account No [protected].
Sir, I have received a ammendment PPO No S/CORR/640761/2010 Dated 04 Jan 2011, which have ammended in my pension per month Amount from Rs-3828/- to Rs 4200/- not adjusted till date.Also a letter to dependence Branch as subjected - RECTIFICATION OF BASIC PENSIONER'S NAME;-PRABHAKAR PANDA .P.PO .NO;-S/037096/2009.CPPC ID NO;-4099.CATEGARY DEFENCEA/C NO;-[protected].to

ADDRESS TO;- THE ASST GENERAL MANAGER,
STATE BANK OF INDIA,
CENTRALISED PENSION PROCESSING CENTRE,
CUTTACK ROAD,
BOMIKHAL, CSD 161/162,
BHUBANESWAR (ORISSA), 751006.
---------- Forwarded message ----------
From: eConsumerComplaints Support
Date: Sun, May 22, 2011 at 6:28 PM
Subject: Registration Email
To: [protected]@gmail.com, Prabhakar Panda
Thanks & Regards

Prabhakar Panda | Spareparts Manager | Lohia Motors P. Ltd. | Mobile : +91 [protected]

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7:01 pm EDT
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State Bank of India [SBI] I was not able to collect cash but it was deducted

Sir I was trying to withdraw a amount of 1000rs from the plant sbi atm the cash appeared and again went inside the machine very quickly after that an receipt of deducted amount of rs1000 was received by me please tell me how I can get my cash back.

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State Bank of India [SBI] tampering with document

I deposited Rs.200000/- in Feb'2007 in my SB A/C NO [protected] putting my sign on the pay in slip as depositor. One Mr. Pramod Kumar Rajak reported to be staff of State Bank of India & posted at any other branch, with the connivance of Doctors colony Kankarbagh, Patna branch staff has put his sign on the pay in slip afterwards, pretending to be depositor, thus tampering with the voucher. Further Mr Rajak taking benefit of being staff xeroxed that voucher and handed over to police whereas no autority has demanded that voucher thus leaking out bank secracy and putting me on risk. Mr Rajak and branch officials also made another change in the said voucher by putting sign of one Mr Ashwin.Tampering with the voucher and trying to embezle the money constitute a serious matter.i request ur honour for justice

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7:04 am EDT
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State Bank of India [SBI] atm card lost want to block

Neeraj Swarnkar have an SBI ATM card in korba CSEB Branch, Chhattisgarh. I lost the debit card y05.06.2011. Please block my Debit card immediately ASAP. Below are my account details. Name :Neeraj Swarnkar, Branch : Cseb Branch, korba, CG.((10535) Account no : [protected], Date valid from :Dec 2004, ATM N0: [protected] . Please block my debit card immediately

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naveen gupta
, IN
Oct 31, 2011 5:28 am EDT

i have lost my atm with account no.[protected], naveen gupta, branch:AF station tambaram(2186), chennai600046
.please block the atm card as per details mentioned and kindly issue me a new atm as early as possible.

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Joy Prabhavathi
, IN
Jul 09, 2011 2:19 pm EDT

I had lost my debit card while travelling my debit (ATM)
Ac No- [protected]
Jeevan Bhima Nagar, Bangalore Branch,
Please block My Card and arrange to issue me new debit card,

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Nozmul Hoque
, IN
Jul 01, 2011 8:03 am EDT

I need a new ATM card please

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Nozmul Hoque
, IN
Jul 01, 2011 8:02 am EDT

I HAVE DAMAGED MY ATM CARD. MY ACCOUNT NUMBER IS [protected]. ATM CARD No. [protected] August 2007 of Hojai SBI Branch. Please block my ATM Code Number and send the block number. A/C holder name: Nozmul Hoque

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SAJAL SINHA
, IN
Jun 30, 2011 6:42 am EDT

I LOST MY SBI ATM CARD ON 30-06-2011AT Bhowanipore. MY ACCOUNT NUMBER IS 31195937119AT SBI, ISM BRANCH, BHOWANIPORE AND ATM CARD NO.[protected] . PLEASE BLOCK ALL TRANSACTIONS OF ABOVE SAID SBI ATM CARD AT ONCE.a/c holder name:-JUKNESH CHETTRI

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SIVA krishna
, IN
Jun 27, 2011 12:28 pm EDT

IAM BAGHAVATHI I LOST MY ATM CARD IN TIRUPATHI WITH ACC NO 30311327697AND A T M NO IS [protected] ON 26 TH JULY I MISSED MY AT M CARD PLEASE STOP TRANSACTION IMMEDIATLY BRANCH S B I ANANTAPUR JNTU BRANCH

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Prashanta Kumar majumder
, IN
Jun 14, 2011 3:48 am EDT

I had lost my debit card while travelling my debit (ATM) card NO - [protected]
Ac No- [protected]-6
Nager Bazar Branch,
Kol 700074
Please block My Card and arrange to issue me new debit card,

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7:42 pm EDT
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State Bank of India [SBI] unwanted extra charges

i have been charged extra amt in d way of penalty & interest which i have paid before due date, amt rs 1800/ which i questioned on help line promising me to get in touch within 48hrs, this incident is back on feb month but till now there is no response, i have mailed 2, 3 times but no effect on them, now i have cleared all d dues and closed d a/c, i request u get my 1800/ which i paid extra.

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Dhara singh
,
Aug 07, 2008 11:36 pm EDT

i have subbmited all address prof while applying for SBI card, but address given to elbe courier is not correct, my correct address is Dhara Singh, Elegant Distributors, 88 new arya nagar, GHAZIABAD-201001, ref no. is [protected]

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Max New York Life insurance
, IN
Jun 13, 2011 6:42 am EDT

Dear Mr Shetty,

We are awaiting the additional information/documents from your end to help us address the issue raised by you. Please write to us at sbicard_cares@ge.com with the required information.

Yours sincerely,

SBI Cards

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SBI Card Cares
, IN
Jun 03, 2011 7:42 am EDT

Dear Mr Shetty,

We understand the issue pertains to your credit card account. We are eager to get in touch with you to solve the issue at the earliest. Please write to us at sbicard_cares@ge.com with your name, card number and contact details and a suitable time for us to get in touch.

Yours sincerely,
SBI Cards

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6:40 am EDT
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State Bank of India [SBI] activation of sbi atm card

Complaint:
Name:Bailochan.mallick
Mail-ID:bailochan.[protected]@sbi.co.in.
Mobile:[protected]

Office Address
At/Post:Kenduapada Bazar
Dist-Bhadrak
Orissa, pin:756113
Hi,

Sir, complain for Regeonal Medanager -Mr.Bailochan.mallick .Regarding for activation for SBI ATM

Card.My Account No-[protected] SBI ATM Card No-[protected].As per SBI Rules I

Submited the application or send to Sbi.[protected]@sbi.co.in this mail address.But He was playing 31-5 to2 -06-2011 days.for the activation.At the End, he destoryed my SBI ATM Card.

So I look forward to hearing from you and to a resolution of this problem.and i never wait for long time.

As per the complain please do the immediate action for employee of State Bank of india.

People of in this area are not sertified of his employement.So please do the action of SBI Employer

Mr.Bailochan Mallick.

Yours sincerely
From
Any contact for my name:kalinga kumar sahoo
mail [protected]@gmail.com
Mobile:[protected]

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State Bank of India [SBI] loan excess fee charges

Hi Sir,
This is with regards to my father’s SBI loan, My father had taken computer loan through your bank for 84 months when he was working for BHEL, the loan account no is [protected].Last week we got a letter stating that we have outstanding in the loan, but when I enquired the same with my father’s company (BHEL) through which the loan EMI was deducted every month from salary they say the same is completed, further this my father went to enquire the same in State Bank Of India Tiruchirapalli Branch (SBIN0000930), there the Branch manager says it’s a delay in money transfer between SBI branches i.e. from State Bank Of India Heavy Elec Kailasapuram Branch (My father’s home branch) to State Bank Of India Tiruchirapalli Branch and they have charged a cumulative late fee & interest on late fee at 17% which is the current rate.Every month EMI gets debited on 1st from my dad’s salary and then the debited amount was transferred to main branch on 10th, now the bank is charging late fee for the difference ten days. My question is why should the customer get effected because of all the delay & goof-up’s b/w SBI branches and why there is huge delay in transaction between branches in the same city.
The most irritating part in the tale is they (SBI) have withdrawn 10k from my father’s SBI account ([protected]) without any intimation.
I want a proper explanation as to why money from our account was debited without any prior intimation and why should customer get penalizes for banks delay and how can branch staff show such cold and shut-door response to customer especially when there was no mistake of customer.
I would request you to kindly investigate the matter at your level and do get back to us with a favorable revert.
Do respond to me at the earliest, failing which I would be approaching the bank nodal officer Mr. T.SIVADAS and Banking Ombudsman for SBI Shri S.Gopalakrishnan

Banking details:
Loan A/c no: [protected]
SBI account no: [protected]

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Update by Ginu
May 23, 2011 11:53 am EDT

ya, but i dont know how to escalate to the next level, pls help if u know escalation matrix

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Donnie Vashir
Hobken, US
May 23, 2011 10:31 am EDT
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Quite unacceptable service!

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State Bank of India [SBI] false bills

Sbi cards - a great menace!
hi everybody! I had had a nightmarish exoerience with sbi cards! first, they offered me several insurance& lost cards/ travel insurance products! I staright forward denied all those offers! then, one day, they called me to say that as per my agreement, I am offerd some insurance sort of thing! later, after some time, I sent them mails & also called on the customer care & after having a heavy discussion & after I warned them to go to consumer courts, that they accepted their folly & agreed to wave off the charges levied.
& again, after about 3months, they started send me details of the bills & are sending them since last 3 yrs or more. the amt has gone up to abt 1900/- frm 550/-! I dont know yet, what to do!?

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Max New York Life insurance
, IN
May 24, 2011 9:13 pm EDT

Dear Customer,

We are awaiting the additional information/documents from your end to help us address the issue raised by you. Please write to us at sbicard_cares@ge.com with the required information.

Yours sincerely,

SBI Cards

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SBI Card Cares
, IN
May 18, 2011 8:03 am EDT

Dear Customer

We understand the issue pertains to your credit card account. We are eager to get in touch with you to solve the issue at the earliest. Please write to us at sbicard_cares@ge.com with your name, card number and contact details and a suitable time for us to get in touch.

Yours sincerely,
SBI Cards

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4:34 pm EDT
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State Bank of India [SBI] amount debited when money not received in hand from atm

Respected sir,
My name is sooraj. s (as in card), my atm debit card number is [protected]
On 13/5/2011 I tried to withdraw a amount of 1000 rs from teh atm situated at

92. jyothi nivas college road.
5th block, koramangala
Bangalore

And I got a message saying that I have reached my maximum withdrawal limit. but I had 2300 bal in my acc.. later I was able to draw 500. but it is sent in a text message next day that 1000 rs is credited but I not get money in hand. whome should I complain and what should I do? I took this account from kerala calicut (nadakkavu branch).. please help me, and please reply me to my email sooraj. [protected]@gmail.com

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State Bank of India [SBI] login credentials doesn't in onlinesbi

I C Smitha, have an SBI Account at ameerpet Branch. I have visited bank couple of times for online access. I have got userid and pwd for online access but they never work. Whenever I visit bank to ask about the online access they say, it will be active in 24 hrs. But I still dont have any access. I want someone to grant online access previleges to my account. Below are my account details : Name: Smitha Chintamani Account no : [protected], Ameerpet Branch, Hyderabad (5153)

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Update by Nancy4u20
Oct 14, 2013 11:52 am EDT

I havent got any response to my complaint.
I have contacted SBI couple of times and every time they give a user credential which never works till date.

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In der
, US
Jul 28, 2011 6:41 pm EDT

I live in USA and I sent my application for registration for online banking to SBI Noida, Sector 2 branch on September3, 2009, Since then I have sent numerous reminders but there is no reply. There are three different phone numbers of that branch and I have been calling them every day ten to fifteen times. The ring goes on, but no one answers the phone.
There is one website that is supposed to register the complaints, but when you start accessing the website, it closes by itself. There is another website, but it is prepetually, under custruction. In USA I have been using online banking since 1993, and I have never had any problem. But SBI online banking appears to be a joke.

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M/S B.K.CONSTRUCTION
, IN
Dec 24, 2011 8:20 am EST

SIR MAINE POWER PACK ACCOUNT ONLINE KIYA HAI POWERPACK ACCOUNT SE TELLEPHONE MUJHE ONLINE PAID KARNA HAI

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12:30 pm EDT
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State Bank of India [SBI] lost debit card

I C Smitha have an SBI ATM card in Hyderabad Ameerpet Branch. I lost the debit card yesterday. Please block my Debit card immediately ASAP. Below are my account details. Name :Smitha Chintamani Branch : Ameerpet, Hyderabad (5153) Account no : [protected] Date of Isse: 10/07/2007 Nom Reg N0: [protected] I have called SBI customer care no ample no of times but no response. Please block my debit card immediately

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sudheerreddy
, IN
Dec 27, 2011 11:15 am EST

i am allreday get a net banking user id and password but now this is not working can u send me the new user id and password

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arungupta
, IN
Oct 23, 2011 4:29 am EDT

Respected sir,
Indira Devi
I i have lost my SBI ATM card on 21st october i try customer care no..bt not responsble so pls blocked my atm card pls arranged new atm card ..
my account no: SBI :[protected]
(04457) Mini secretariat, Faridabad
Block B
Sector 12 faridabad
MY CONTACT NO: + [protected]

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RAJASEKARA
, IN
Oct 02, 2011 5:51 pm EDT

Respected sir,
RAJASEKARAN .R
I i have lost my SBI ATM card on last week i try customer care no..bt not responsble so pls blocked my atm card pls arranged new atm card ..
my account no: SBI :[protected]
MY BRANCH NO:PAPANASAM BRANCH CODE NO:797
CIF NO:[protected]

MY CONTACT NO: +91 [protected]

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T.Lakshmipathi
, IN
Sep 13, 2011 10:58 am EDT

i lost my atm

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KIRANBHAI PATEL
, IN
Sep 13, 2011 10:58 am EDT

Kiranbhai Revabhai Patel have an sbi card in baroda i have lost my ATM card, My Account No - [protected] and PIn no - 2819

so please block my ATM Card Immediately.

My Contact No - [protected], [protected]

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Neelam Sheetaldas
, AE
Jul 01, 2011 1:55 pm EDT

Neelam Sheetaldas have an SBI card in ahmedabad I given this card to my brother in mumbai he lost the debit card today in the morning please block my debit card immediately ASAP Below are my contact details Name: Neelam Sheetaldas Branch Ahmedabad SG HighwaY BRANCH aCCOUNT NO [protected] PLEASE BLOCK MY ATM CARD IMMEDIATELY

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12:14 pm EDT
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State Bank of India [SBI] misbehavior by cash manager

respected sir, i am kush khanduja & i am regular customer of SBI phagwara branch. on 11/05/2011 i went to sbi phagwara to deposit money but they lady on deposit counter refused to take denomination of rs. 50*200=10000. she said that we dont take 50 rs. notes as she is not aloud to take it from customer then i ask to the cash manager he rudely said that we take only new currency of rs. 50 he used vulgar language and said that 'don't disturb me' . then i went to branch manager's office and told him all the problem but he take lightly & said go home and change the currency. this is hopeless branch . no management working properly no work of consumer is done on time the staff here needs tea/coffee only they don't care that customers are waiting in line. no satisfactory reply from the senior staff . new staff in the bank don't even know the difference between current account and saving account. even the cctv cameras are not working which make this branch non-safer place. your co-operation on the subject will be highly appreciated . thanks and regards

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7:00 am EDT
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State Bank of India [SBI] lost credit card

Dear sir or madam

This has reference to my sbi gold credit card number [protected] in my name c v g subramanian.

I am on a business trip to shangai, china. yesterday evening I lost my card in shangai. this morning I am on my way to india from shangai. please block my card immediately and do send me fresh card urgently. please do not accept any transactions made in my card from yesterday (7.5.2011) evening.

Since I am in the transit point at singapore now, I am not carrying my mobile number [protected]. please give me a confirmation immediately and do request you to give me a call tomorrow (9.5.2011) in my mobile number [protected].

Please treat it very urgently

Regards

Cv ganapathi subramanian

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NELAKUDHTI SUBBA RAO
NELAKUDHTI SUBBA RAO
, IN
Sep 11, 2011 6:20 am EDT

This is NELAKUDHITI SUBBARAO.My Acnt no.is [protected].Yesterday i lost my ATM(VISA)card in vijayawada.I'm in long distance from my SBI Branch.Could you please stop my card issues for 1 week temperarly.I will submit my proofs in my branch with in 1 week&I register complaint in that branch.Could you please stop my card issues.

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SBI Card Cares
, IN
May 09, 2011 8:38 am EDT

Dear Mr. Subramanian,

As per your request, your card has been successfully blocked as per the details provided by you. We tried reaching you @[protected] but could not get any response. Please call SBI Card helpline at [protected] to request a re-issue of your card or for any other queries.

Yours sincerely.
SBI Cards

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SBI Card Cares
, IN
May 09, 2011 7:48 am EDT

Dear Mr Subramanian,

We have noted your concern and are currently looking into the matter. You can also block your lost or stolen SBI Card by calling our helpline at [protected] or by logging on to www.sbicard.com anytime anywhere.

Yours sincerely,

SBI Cards

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1:11 pm EDT
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State Bank of India [SBI] non receipt of cash from atm

Respected Sir,
I have a savings bank account of State Bank of India at SPP branch, Fort, mumbai and my account no. is [protected]. While I was on leave at my home town in Nepal I tried to withdrew a sum of Rs 10, 000.00 (Nepali currency) from our local bank ATM named Business Development Bank Limited (BDBL) Bank, Narayangarh Branch, Nepal on 02 May 2011 but unfortunately I couldn't receive the amount as the cash got stuck in the ATM. Later on I lodged a complaint with BDBL Bank Branch Manager. The Branch Manager intimated to their Main branch at Kathmandu and guided them to repay the same amount back to my SBI account. They further stated that a similar intimation should come from SBI, Fort Branch, Mumbai . On receipt of the intimation from your bank they will finally credit the same amount into my account.
It is therefore requested that the complaint may be looked after and necessary action may be taken at your end to facilitate easy recovery of my money.
Thanking you,
Yours faithfully
Raju Gurung

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State Bank of India [SBI] delay in pension

Dear Sir,

I Parshuram Shetkar, retired serviceman from Bureau of Sailors Bombay has not received penison for 5 months w.e.f Dec2010 till date. I have submitted all my details to SBI bank. My PPO No.[protected], SBI A/c No.[protected].

Pls let me know why pension is stopped. My daily needs are on this amount. I am suffering from diabetes, heart problem not able to walk. Each time I go to SBI Bank, Sakinaka I return back without any reply. The bank officials are not co-operative in helping me out on this issue.

I am looking forward for your help. My contact no. is 022-[protected].

tks
parshuram

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sikha_rustagi
, IN
May 05, 2011 10:52 am EDT
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For this you have to contact at state bank manager after that see what he will response yet problem is not solve then you can raise your voice at consumer voice register the complaints online. I have contact detail.

http://consumer-voice.org/
Tel : 011-[protected] (D), [protected], - [protected], [protected]-25

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Contact State Bank of India [SBI] customer service

Phone numbers

1800 110 009 1800 425 3800 More phone numbers

Website

www.sbi.co.in

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