Stanton Optical review: glasses and customer service to correct

Address is 11689 Park side Dr, Farragut, TN 37934
On 4/15/19 I went in and had my eyes checked and paid $59.95 for glasses. I told them I only wanted reading glasses. They said it would take 10 days -2 weeks but would call me when the glasses came in. Almost 2 months go by and no call so I call the store and they say oh yeah, your glasses are here. I go pick them up and the guy asks my name and hands me 2 cases. I tried a pair that night to read a book and the prescription is ALL wonky. Totally blurry and makes my eyes cross. On 7/10 I emailed Stanton customer service and told them the issue, I asked if I could drop off the glasses and them just put a generic 2 x reading glasses lens in them and not the messed up prescription that was currently in them. On 7/12, Jenny responded and asked if I could come in on 7/17 to have my prescription redone. I advised her that I was on a deadline and working a lot of OT and was unavailable at all that week, but was available any time the next week. Fast forward to 7/26 and I have had no response from Jenny or anyone else in Stanton Customer Service so I email them again. I advise now school has started back and my schedule is more restricted, can I just drop these off and get a 2 x and be done as the glasses are worthless. It is 7/30 and I still have no response. I will never go back there or tell anyone to go there, quite the opposite. Poor service and poor follow through from the location and customer service.