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CB Glasses and Lenses Stanton Optical 8889 Gateway Blvd W Ste 1010, El Paso, TX, 79925, US
Stanton Optical company logo
Stanton Optical
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Stanton Optical company logo

Stanton Optical

8889 Gateway Blvd W Ste 1010, El Paso, TX, 79925, US
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2 complaints
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Working hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 7:00 pm
Sun
12:00 pm - 5:00 pm
ComplaintsBoard
J
8:25 pm EDT

Stanton Optical - sunglasses

Got sunglasses at this place Polarized and green mirror coat, had to get new pair because when I went in to get them readjusted they scratched the center of the lens so bad it looked like a huge grease spot. Waited two weeks for replacement and they never called they were ready within 5 days not 14 days that I waited. And the replacement sunglasses don't even have the same level of mirrored effect that other people can see behind my sunglasses where before they couldn't. I told them, and all they had to say was that they were made just like the other pair. I asked if I could see the old lens and coincidentally they've already disposed of them so i can't compare them side my side.

HORRIBLE SERVICE WILL NEVER COME BACK TO THIS PLACE and I WILL ADVISE EVERYONE I know DO NOT COME HERE

My sunglasses coated over $500 and they can't even replace them correctly ridiculous!

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ComplaintsBoard
T
8:28 pm EDT
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Stanton Optical - eye exam and glasses

I went to Stanton Optical to get an eye examination and glasses. I received a eye examination over the internet. Waited about 2 hrs for that and another 20 for my glasses. They were the wrong prescription and even the person who was helping me stated so. I was told to come back the next day with an appointment to get a examination by a doctor in person to get the right prescription. I show up and check in and 1hr15min later I get asked to go to the main area away from the doctors. I stated that I needed a new exam and it was replied to with did you wear them? I tried explaining that I wear glasses and my 2yr old script was more powerful than the one they gave me and it was to weak. That the girl the day before confirmed this fact. That was met with hostility and then ignored. Was told that I was provided long vision script and I needed one for short vision. I tried to explain that with the current one I couldn't see long vision ither but again that was ignored. I received in the end two pair of reading glasses good for about 3ft, good for my phone. Something I could have got at many stores for $10. My 2yr old glasses let's me see better. Still need another exam, wasted $60...

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